Search results for local account call center agent
Operations Manager
Sep 2nd
Operations Manager - Sales (Quezon City) (National Capital Reg – Quezon City) Responsibilities:
* Maintain individual and department productivity reports. Publish daily, weekly, monthly, and year to date statistics. * Coaches and develops a group of Team Managers and/or agents in all aspects of their job through regular monitoring and feedback. More >
TSR for Gaming Console
Aug 31st
Technical Support Representative for Gaming Console Account in Taguig!!! (National Capital Reg – 5/L Market! Market! Fort Bonifacio, Global City, Taguig City!) Responsibilities:
* Demonstrate ability to use logical and non-linear troubleshooting techniques to resolve customer issues * Execute client’s policy and procedure to resolve issues and offering suggestions * Clearly More >
Outbound Sales Agent
Aug 17th
Outbound Sales Agent (For a Pioneer US Telco Acct)
RESPONSIBILITIES:
* Ensures that prescribed results are delivered depending on campaign requirements. * Ensures that attendance issues are controlled and to report to work as assigned / required / needed by the campaign on time. * Displays professionalism, zeal, and delivers positive customer More >
Team Manager
Aug 5th
Team Manager – Collections (Fort) (National Capital Reg – Fort Bonifacio, Taguig) Responsibilities:
* Providing positive, consistent, fair and committed leadership to the team * Actively pursuing a team environment focused on the achievement of the project’s high quality standards and high performance goals. * Recognizing their team’s deficiencies and developing action More >
Call Center Jobs in Taguig City
Aug 2nd
Customer Experience Assessors and Team Lead (National Capital Reg – Taguig City)
Responsibilities: 1. CUSTOMER EXPERIENCE ASSESSOR
• Listen to and objectively measure and assess agent calls based on pre-defined evaluation criterion • Provide Team Leaders and campaign management with accurate notes on calls analysed • Develop appropriate coaching and training feedback so that More >
Rainmaker Asia – Quality Development Specialist
Jul 28th
Quality Development Specialist (National Capital Reg – Makati City) Responsibilities:
* Conduct live (or recorded) voice and/or audit of calls handled by agents. * Audit other electronic transactions (i.e. email, chat, reports, etc.), if applicable * Give feedback to phone representatives (and ASs) for defects found and commend those with zero defects More >
NCO Jobs in Clark Pampanga
Jul 20th
STP – OPERATIONS MANAGER – CLARK – (090000183) RESPONSIBILITIES:
NCO is the industry leader in providing clients with successful business process outsourcing (BPO) solutions. Our outsourcing portfolio includes accounts receivable management, customer management services, and back office services for a diversified customer base. Since NCO’s inception in 1926, our goal has More >
Real Time Analyst – Jobs in Pasig City
Jul 19th
Real Time Analyst RESPONSIBILITIES:
* Responsible for the maintenance of service levels and the real-time and advanced coordination of all phone and non-phone activity (after weekly shifts have been given out).
* Act as the central point of contact for all schedule exceptions and time off requests.
* Assure the timely dissemination of reports More >
Telus Philippines – Team Leader
Jul 10th
Team Leader RESPONSIBILITIES:
*Leads and manages a team of CIAs and Sr. CIAs in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues / complaints, placing sales orders). Ensures that each team member meets / exceeds their goals and metrics on a daily, weekly, and monthly basis. More >
Call Center Agents : iPlus-ePLDT
Jun 30th
Call Center Agents (CSR / TSR) for LOCAL ACCOUNT (National Capital Reg – Makati City, Mandaluyong City, Pasig City, Taguig City) RESPONSIBILITIES:
* Attend to all customer concerns regarding product and service demands. * Resolve possible customer problems on products and services that require basic troubleshooting. * Process customer support for More >
Spanish Speaking Call Center Agent
Jun 23rd
Spanish Speaking Call Center Agent (National Capital Reg)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , any field. * Required skill(s): • experience in handling a wireless account in a call center is an advantage, • college level education highly preferred, • serious multi-tasker and adept at working between multi More >
ACS Phils – Telecoms Engineer
Jun 12th
Telecoms Engineer (National Capital Reg – Pasay City)
Responsibilities:
* Responsible for the daily operation, administration and maintenance of all Telecommunication Servers, Gateways and Adjuncts, including all existing telecom systems in the Production Area and the accountability for maintaining, mission critical, 24×7, systems and support to meet the needs of the core business More >
TELUS Philippines – Inbound Sales Representatives
May 30th
Inbound Sales Representatives for Computer Accessories JUNE 7 Start Date!!! RESPONSIBILITIES:
* Inbound sales account for spare parts, hardware, electronics and accessories of computers, spare parts, hard ware, electronics and accessories. * Agents answer incoming calls of current and prospect clients to process their sales requests or answer customer inquiries.
REQUIREMENTS:
* Completed More >
Telecoms Engineer – ACS Phils
May 29th
Telecoms Engineer (National Capital Reg – Pasay City)
Responsibilities:
* Responsible for the daily operation, administration and maintenance of all Telecommunication Servers, Gateways and Adjuncts, including all existing telecom systems in the Production Area and the accountability for maintaining, mission critical, 24×7, systems and support to meet the needs of the core business More >
TS Representative for Gaming Console
May 26th
Technical Support Representative for a Dayshift Account (Gaming Console) RESPONSIBILITIES: Agent are responsible to:
* provide technical assistance; * make outbound calls for follow ups and; * provide top-quality customer service to all customers.
REQUIREMENTS:
* Candidates must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Computer More >
Jobs for Eastwood City – Senior Manager
May 18th
Organizational Development Senior Manager (National Capital Reg – Eastwood City)
Responsibilities:
*Develop and manage performance evaluation, structure evaluation, succession planning and career tracking initiatives. *Partner with departments to develop performance management improvement strategies and core competencies. *Career Management *Ensure that the career database system is consistently updated for all talent movements and in More >
Inbound Sales Agent – TELUS International
Apr 29th
Inbound Sales Agent to start Immediately!!!!!Araneta Site Only!! RESPONSIBILITIES:
* Sell electronics and accessories of computers, spare parts, hard ware and gadgets to existing and new customers by way of chatting with them * Do multiple live chats with customers to assist them with inquiries and later on convince them to More >
Service Delivery Manager – NCO Philippines
Apr 21st
Service Delivery Manager RESPONSIBILITIES:
* Plans production operations with production manager and supervisors, establishes call center priorities and sequences for conducting campaigns and programs in order to achieve client SPH, Conversion, Penetration and hours goals * Prepares operational schedules and coordinates activities to ensure production and quality of service meets specifications. Communicates More >
Arvato Digital Services – Quality Assurance Auditor
Mar 25th
Multilingual Quality Assurance Auditor (National Capital Reg)
Responsibilities: Department: Training and Quality
Reports to: Assistant Quality Manager
Description: The Quality Assurance Auditor will be responsible for compliance of processes and procedures in the Quality team. The Quality Assurance Auditor will conduct random quality check on individual performance through regular Transactional Audits, maintaining performance scores and More >
Results Manila – Medical Intake coordinator
Mar 21st
Medical Intake coordinator (National Capital Reg)
Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field. * Required skill(s): Healthcare accounts, Medical Insurance. * Fresh graduates/Entry level applicants are encouraged to apply. * Full-Time positions available.
We prioritize walk-in applicants for one day processing.
We are More >
