Search results for local call center in quezon city

Reports Analyst

Responsibilities:

  • Provides daily, weekly and monthly statistical reports to appropriate channels and recipients.
  • Collates and generates performance reports (such as but not limited to Quality Monitoring, Quality of Service and Efficiency) and issues them out on a timely manner.
  • Integrates data generated locally and from other clients to create reports that will reflect More >

Concierge ( Telephone Operator )

Responsibilities:

The Telephone Operation Representative performs all duties related to incoming, outgoing and internal calls and taking messages.

  • Manage operations of communication center/switchboard on a daily basis.
  • Act as a first point of contact over the telephone, answer incoming calls within 2-3 rings
  • using the standard greeting and provide a high level of customer More >
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