Search results for local call center
CORPORATE – Workforce Planning Schedulers
Jan 16th
CORPORATE – Workforce Planning Schedulers (Southern Tagalog – Bacoor, Cavite)
* Responsibilities include creation and management of associate schedules in eWorkforce Management. Employee schedules vary from business handled in one location or lines of business that are handled virtually across multiple geographic locations. Scheduling off phone activities such as team meetings and More >
Business Development Specialist
Oct 15th
Business Development Specialist (Mandaluyong City – NCR)
Winsource Solutions are in need of professionals in the field of Business Development / Client Acquisition with the following qualifications:
* Bachelor’s degree in any related field * at least 2 years exposure in the Call Center industry, with one 1 year experience doing telemarketing (client More >
Program Manager for Inbound Sales
Aug 24th
Program Manager for Inbound Sales (National Capital Reg – Quezon City)
Responsibilities:
* • Responsible for process standardization, documentation and communication of inbound sales implementation plans. * • Responsible for identification of areas for improvements and will assist in the development of training programs to enhance the operation. * • Coordinate with the More >
Helpdesk Analyst (7 vacancies)
Jul 24th
Helpdesk Analyst (National Capital Reg – Makati)
* Support and coordinate support for the local and remote users communities; including desktops, laptops, and networking. Support hardware, software, and voice and data communication equipment. First line of support, using basic troubleshooting skills for phone calls and network monitoring pages: contact on-call staff as More >
Client Services Specialist
Jun 12th
Client Services Specialist
The Client Services Specialist (CSS) is tasked to manage an existing local account or an account of moderate complexity. He/she acts as the primary contact person during all the phases/lifecycle of the assigned project he/she documents program specifications, processes and tools. He/she liaises and coordinates with all project More >
Workforce Analyst Technical Account (LIPA BASED)
Feb 9th
Workforce Analyst Technical Account (LIPA BASED) (Lipa,Batangas)
* GENERAL JOB SUMMARY: Implement workforce functions like deployment and scheduling, capacity planning and forecasting, retrieval and analysis of ACD characteristics, real-time monitoring and call traffic management
* Candidate must possess at least a Bachelor’s/College Degree in any field. * Experience in processes and application of More >
Technical Support Engineer – RMS
Dec 24th
Technical Support Engineer – RMS (National Capital Reg – Pasig)
* · Passion for Technology, Strong desire to learn and up to date with latest technology * · Good Communication Skills – Spoken and written (including technical writing) * · Strong Problem Solving and Troubleshooting Skills – Thinks logically * · Ability More >
Technical Support Engineer – RMS
Dec 15th
Technical Support Engineer – RMS (National Capital Reg – Pasig)
* · Passion for Technology, Strong desire to learn and up to date with latest technology * · Good Communication Skills – Spoken and written (including technical writing) * · Strong Problem Solving and Troubleshooting Skills – Thinks logically * · Ability More >
Director for Operations
Nov 13th
Director for Operations (Technical Accounts)
Responsibilities:
Responsible for managing call center operations activities for a Technical Support Practice account that contributes to the acquisition, satisfaction, and retention of client contracts / agreements.
Acts as the primary contact of clients for a particular account / program, and maintains cordial working relations with them. Ensures the More >
