Search results for local call center agent (84)

Outbound Market Research Agent

0

Outbound Market Research Agent - Market! Market! to start Asap!!!
(National Capital Reg – 5/L Market! Market! Fort Bonifacio, Global City, Taguig City!)
Responsibilities:

* Handle outbound survey calls to prospective clients
* Ask questions and gather specific information relevant to client’s business
* Clearly set customer expectations regarding the service

Requirements:

* At least 3rd year college
* Good to above average oral and written communication skills
* Confident, aggressive, spontaneous, persuasive and goal driven
* Must be willing to work in shifting schedule (including graveyard shift).
* Applicants must be willing to work in Global City, Taguig.

Performance Incentives:

* Variable performance bonus
* Comprehensive health care coverage and group life insurance
* Competitive pay with Outbound cash premium to be added to your basic pay
* Skill-enhancing trainings
* Career-advancement opportunities
* Special privileges in numerous establishments
* Regular Performance Management Appraisal Cycle

TELUS International Philippines, Inc.
Company Address: 31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Fax: 6389445
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Call Center Agent for Laguna/Alabang

2

Call Center Agent-Laguna/Alabang.No experience/Undergrads welcome.Great Salary& Benefits AVDV280
PHP 14000 – 18200
(National Capital Reg – Sta. Rosa Laguna, Alabang)

RESPONSIBILITIES:

REQUIREMENTS:

-Candidate must possess at least a Bachelor’s/College Degree in any field or finished 2rd year college with no back-subjects. Nursing students/graduates can apply.
-Candidate must have good English communication skills.
-Applicants should be Filipino citizens or hold relevant residence status.
-Applicant must be willing to work in Alabang/Laguna.
-Must be open to work on graveyard shift.
-Candidate must be customer service oriented, loyal, productive, and confident.
-Fresh graduates/Entry level applicants are encouraged to apply.

-Walk-in applicants and their friends can visit our office during weekdays between 10am-3pm. Just bring 2 copies of your resume and a valid I.D. and look for PATTI or PATRICIA BUHION.
-NOTE: If you will go as a walk in applicant. Please look for PATTI

-To Apply for this job post: Ask for PATTI – 0917-842-7095 or you can send your resume to
-pbuhion@excelasiaservices.com to be scheduled for an interview and to get details further details on the job position.

-ExcelAsia Alabang : G/F 8 Antonio Centre, Prime St., Madrigal Business Park 2, Alabang Muntinlupa City. Look for Patricia 0917-8427095

-DIRECTIONS : Madrigal Business Park 2 is along Alabang Zapote Road. The business park is in between Alabang Hills Subdivision and Shell Gas Station. It is also across Ford Motors. Along Zapote Road get dropped of a Shell Gas Station which is across Chow King and very near Alabang Town Center. From there go walk straight towards Alabang Hills Subdivision, you’ll see a Citibank on your right, turn right on the next street. As you walk forward, you’ll see Meralco Alabang on your left, continue walking straight along Prime Street. Look for Antonio Centre on your left, it’s near the end of the street and ask for ExcelAsia when you get to the building. We are on the ground floor.
-Interview invitations and status updates may be sent via email so please check your email regularly.
-NOTE: If you and your friends will go as a walk in applicant. Please look for PATTI

ExcelAsia Training and Development Inc. (Alabang Site)
Company Address: 8 Antonio Centre, Prime St. Madrigal Business Park 2, Alabang Muntinlupa City -
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

Outbound Sales Agent

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Outbound Sales Agent (For a Pioneer US Telco Acct)

RESPONSIBILITIES:

* Ensures that prescribed results are delivered depending on campaign requirements.
* Ensures that attendance issues are controlled and to report to work as assigned / required / needed by the campaign on time.
* Displays professionalism, zeal, and delivers positive customer experience in handling calls.
* Voicing to immediate supervisor / management any feedback, suggestions, scripting, and productivity.
* Conforms with all company policies / regulations which are in accordance to Philippine Labor laws at all times.

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, any field.
* Candidate must have completed at least 2nd year level in college or any vocational cours in any field.
* Min of 6 months Call Center experience (Outbound Campaign) with strong Sales Background. Experience in dialing for US-based Telco Sales campaigns or related accounts or programs is desired.
* Above average communications skills
* Able to work under pressure.
* Able to work with minimal supervision required.
* Able to effectively communicate with team managers and co agents
* Able to deliver results and drive motivation
* Above average negotiation skills
* Persuasive and agressive
* Applicants must be willing to work in Ortigas Center,Pasig.
* 100 Full-Time positions available.

TRG Philippines, Inc.
Website: http://www.trg.com.ph
Company Address: 8th Floor Hanston Building Emerald Avenue Ortigas Center Pasig City 1605
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Call Center Jobs in Taguig City

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Customer Experience Assessors and Team Lead
(National Capital Reg – Taguig City)

Responsibilities:
1. CUSTOMER EXPERIENCE ASSESSOR

• Listen to and objectively measure and assess agent calls based on pre-defined evaluation criterion
• Provide Team Leaders and campaign management with accurate notes on calls analysed
• Develop appropriate coaching and training feedback so that campaign management are able to provide agent with process, product and/or systems coaching
• Identify high level analytical and anecdotal trends, and appropriately convey the trends through weekly and/or ad-hoc meetings and/or reports to the campaign management
• Perform call calibration sessions with other Customer Experience Analysts, and discuss any variances in call evaluations in an open forum
• Build rapport with campaign management
• Ensure Corporate Policies and Procedures are adhered to
• Ensure Business Management System policies and procedures are adhered to
• Ensure Occupational Health and Safety policies and procedures are adhered to
• Ensure Security policies and procedures are adhered to

2. TEAM LEAD

* Responsible for managing a team of Customer Experience Assessors (CEA) handling transaction monitoring and improvement initiatives / projects
* Ensure that CEAs consistently hit their required metrics and quota of transactions monitored
* Analyse trends in accuracy misses and over-all performance of agents in terms of quality
* Coordinate with Operations and Training to improve quality of agents on the floor
* Review Quality parameters and make changes whenever necessary in consultation with Operations
* Facilitate calibrations / do client interfacing
* Assist in preparing Quality Improvement Plans
* Help Operations with the necessary quality tools and how to use them effectively
* Provide guidance and leadership to CEAs
* Update progress on operations and improvement initiatives / projects
* Assist in aligning quality initiatives for achieving business objectives.
* Contribute in new initiatives for quality and to understand the effectiveness of current ones

Requirements:
CUSTOMER EXPERIENCE ASSESSOR

* Candidate must possess at least a Bachelor’s/College Degree in any field
* Experience with MS Office Suite- Word, Excel, Outlook & PowerPoint
* Minimum of 12 mos. call center experience, demonstrating a high level of call quality
* Proven track record of sales performance and/or sales training
* Willing to work in Taguig City.

TEAM LEAD

* Candidate must possess at least a Bachelor’s/College Degree in any field
* At least 1 year supervisory/managerial experience in Quality is required for the position
* Background in handling a Telecommunication or Customer Service account
* Required skill(s): MS Excel ;Preferred skill(s): CSAT knowledge
* Hands on knowledge of statistical and quality tools
* Tactical thinking skills
* Has experience in managing call center metrics
* Greenbelt Six Sigma Trained/ Certified is preferred
* Willing to work in Taguig City.

Salmat Philippines, Inc.
Company Address: Warehouse No. 9, Sunblest Realty Compound West Service Road, SSH, Cupang Muntinlupa City 0000
Fax: 809 3759
Industry: Consumer Products / FMCG
Type of Company: Private Limited Company, Local Based Company

Call Center Agents

3

CALL CENTER AGENTS *Urgent Hiring* No work experience required. START RIGHT AWAY! (M1KGR05)
(National Capital Reg – Ortigas, Cubao, Taguig, Mandaluyong, Quezon City)

RESPONSIBILITIES:

* *Must have good English communication skills
* *Must be computer-literate
* *Must be customer service-oriented
* *Must be amenable to shifting schedules
* *Must be willing to work in Ortigas, Cubao, Taguig, Quezon City or Mandaluyong
* *Must have confidence
* *Must have completed at least 2 years of college

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree or Professional License (Passed Board/Bar/Professional License Exam) in any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 115 Full-Time positions available.

ExcelAsia Training and Development Inc. (Makati Site 1)
Company Address: 2/F Building 2, 2295 Jannov Plaza, Pasong Tamo Extension Makati City -
Fax: (632)848-7096
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

Urgent Hiring – Call Center Agents

6

100 Call Center Agents (Urgent Hiring)
(National Capital Reg – Quezon City, Mandaluyong City, Ortigas Pasig City, Sucat Parañaque, Alabang)

Requirements:

* Candidates must have completed at least 2 years in college
* MUST HAVE EXCELLENT COMMUNICATION SKILLS
* Must be service oriented
* Must be computer literate
* Must be willing to work in a shifting schedule
* FRESH GRADUATES are welcome to apply.
* Nursing/Education graduates and undergraduates will still be entertained.
* Applicants should be Filipino citizens or hold relevant residence status.
* For direct employment.
* Full-Time positions available.

Interested applicants may hand-carry their resume at:
TEMPS AND STAFFERS INC.
2/F Servicio Filipino Bldg.,
105 West Avenue, Quezon City
Email:eman@tempsandstaffers.com
Tel:376-6887 local 116
Mobile:0917-5076452
Look for: Mr. Emman Lacsa

Prime Manpower – Call Center Agent

2

Call Center Agent willing to work in Makati
(National Capital Reg)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 1 year(s) of working experience in the related field is required for this position.
* Excellent communication skills.
* Strong customer service skills.
* Full-Time positions available.

For Manpower pooling only no fees to be collected.
Job Requirement is bound for Saudi Arabia. You can be assigned either in Jeddah, Riyadh and or Al Khobar.

Prime Manpower Resources Development Inc.
Company Address: 14 Bankmer Bldg. Ayala Ave. Avenue Makati City 1226
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

Call Center Agents : iPlus-ePLDT

1

Call Center Agents (CSR / TSR) for LOCAL ACCOUNT
(National Capital Reg – Makati City, Mandaluyong City, Pasig City, Taguig City)
RESPONSIBILITIES:

* Attend to all customer concerns regarding product and service demands.
* Resolve possible customer problems on products and services that require basic troubleshooting.
* Process customer support for products and services.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in Computer Science/Information Technology, Science & Technology, Business Studies/Administration/Management, Mass Communications or equivalent.
* Required skill(s): english communication skills.
* Required language(s): Filipino, English
* Applicants should be Filipino citizens or hold relevant residence status.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 15 Full-Time positions available.
* Attend to all customer concerns regarding product and service demands.
* Resolve possible customer problems on products and services that require basic troubleshooting.
* Process customer support for products and services.

iPlus-ePLDT
Company Address: B1 2nd Floor, Bonifacio High Street, Global City Tauig -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Full-Time or Part-Time CS Agent

6

Customer Service Agent – DAY SHIFT – (Full-Time/Part-Time)
PHP 10000 – 14000
(National Capital Reg)

Responsibilities:

* Successful applicants will process delivery orders from the areas’s top restaurants, wine merchants and retailers.
* Agents are expected to achieve individual and team performance targets, which include customer partner correspondence, up-selling orders, productivity and quality standards.

Requirements:

* At least 2 years of college education in any field of study
* Can express himself/herself fluently in English
* Maintains a high level of energy and a positive attitude in a challenging environment
* Must be resourceful and able to work in a high energy environment
* Sales background and call center work experience will be an advantage

Interested applicants may apply on www.jobstreet.com or simply email us your resume along with a cover letter at admin@quickdelivery.ph.We look forward to hearing from you.

Everything Express, Inc.
Company Address: 3F MMP Bldg., 2283 Pasong Tamo Extension., Makati City
Industry: Transportation / Logistics
Type of Company: Private Limited Company, Local Based Company

Magellan Solutions – Call Center Agents

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Call Center Agents And Tech Support
(National Capital Reg)

Responsibilities:

* Meet or exceed sales targets/ quota and quality measurements to ensure activity levels are sufficient enough to drive results.

* Ensure quality customer service and can address concerns with ease and professionalism.

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.
* Excellent command of the English language
* Aggressive/strong personality
* Strong tolerance to stress and pressure
* Amenable to work on holidays and in shifting and graveyard schedules
* 18 years of age and above
* Must be willing to work in Greenhills, San Juan City
* Call center/sales experience is an advantage

3 WAYS TO APPLY

1.  WALK-IN: Visit us Monday- Friday from 8:00 am-3:00 pm at 4th Floor Security Bank Bldg. 228 Ortigas Avenue, Greenhills, San Juan City (ONE BLOCK AWAY AFTER GREENHILLS SHOPPING CENTER BEFORE ROOSEVELT STREET IF COMING FROM EDSA) Tel. no. 722-6772
2. MOBILE: Set your exam & interview date, Text CCA_date_time_FULLNAME to 09088715374.
3. EMAIL: send your resume to recruitment @magellan-silutions.com (indicate position in the subject line)

Magellan Solutions
Website: http://www.magellan-solutions.com
Company Address: 4th Floor #228 Security Bank Building, Ortigas Ave Greenhills, San Juan Manila 1232
Fax: 724.2280
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

Spanish Speaking Call Center Agent

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Spanish Speaking Call Center Agent
(National Capital Reg)

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Required skill(s): • experience in handling a wireless account in a call center is an advantage, • college level education highly preferred, • serious multi-tasker and adept at working between multi computer screens, strong verbal communication and listening skills(english & spanish), • willing to work on shifting schedules including graveyard, weekends and holidays.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 5 Full-Time positions available.

If you are an aspiring individual wanting to grab the winning edge, if you believe in sharing and growing, then you could become a part of the iTouchpoint professional team. Interested individuals may apply personally or send resume to: iTouchpoint Softech, Pvt. Ltd. 22/F IBM Plaza, Eastwood City Cyberpark Libis, Quezon City Tel. No.: (632) 339-7900 local 112 Email: connie.calamba@rp.itouchpoint.com

Outbound Sales Agent

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Outbound Sales Agent
PHP 8000 – 10000 plus bonus
(National Capital Reg)

Responsibilities:

*SHIFT 3 – 20hrs/ week Thursday – Sunday 8pm – 1am
*PHP 10,000 A MONTH (INCLUSIVE OF ND)
*PHP 1,500 PERFECT ATTENDANCE BONUS!!!

*SHIFT 4 – 15hrs/ week Monday – Wednesday 8pm – 1am
*PHP 8,200 A MONTH (INCLUSIVE OF ND)
*PHP 1,000 PERFECT ATTENDANCE BONUS!!!

Requirements:

* One year international outbound experience
* 20 part-time positions available.
* We are looking for individuals with good verbal skills, goal–oriented,and with a positive attitude.
* Outgoing personality

National Relief Charities (NRC)
Company Address: Prestige Tower Suite 2504 Emerald Avenue, Ortigas Center Pasig City -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company, Local Based Company

Donaldson Call Center – Call Center Agents(Outbound)

20

Outbound Call Center Agents (Dayshift 14K-17K Salary) JC 0602DC2010
Php 14,000 – 17,000
(National Capital Reg)

Requirements:

* Must have Excellent English communication skills
* Must be results oriented and aggressive
* Previous corporate sales experience an advantage
* Candidate must possess at least a High School Diploma, Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 50 Full-Time positions available.

We encourage walk in applicants for faster processing. Just bring 2 copies of your resume and a valid ID and we would be glad to help you start your career in the call center industry.

Donaldson Consultancy is located at 501 Raffles Corporate Center, F. Ortigas Jr. Avenue (formerly EMERALD Ave.) Ortigas Center, Pasig City.
or call 9006284 and look for LYN or Jt
Applicants should be Filipino citizens or hold relevant residence status.

Donaldson Call Center Consultancy Corp.
Company Address: Unit 501 Raffles Corporate Center, Emerald Ave Ortigas Center, Pasig City 1227
Industry: Human Resources Management / Consulting
Type of Company: Private Limited Company, Local Based Company

National Relief Charities – Outbound Sales Agent

0

Outbound Sales Agent
PHP 8000 – 10000 plus bonus
(National Capital Reg)

Responsibilities:
SHIFT 3 – 20hrs/ week Thursday – Sunday 8pm – 1am
PHP 10,000 A MONTH (INCLUSIVE OF ND)
PHP 1,500 PERFECT ATTENDANCE BONUS!!!

SHIFT 4 – 15hrs/ week Monday – Wednesday 8pm – 1am
PHP 8,200 A MONTH (INCLUSIVE OF ND)
PHP 1,000 PERFERCT ATTENDANCE BONUS!!!

Requirements:

* One year inernational outbound experience
* 20 part-time positions available.
* We are looking for individuals with good verbal skills, goal–oriented,and with a positive attitude.
* Outgoing personality

Company Name :
National Relief Charities (NRC)
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
Prestige Tower Suite 2504 Emerald Avenue, Ortigas Center Pasig City

Inbound Sales Agent – TELUS International

1

Inbound Sales Agent to start Immediately!!!!!Araneta Site Only!!
RESPONSIBILITIES:

* Sell electronics and accessories of computers, spare parts, hard ware and gadgets to existing and new customers by way of chatting with them
* Do multiple live chats with customers to assist them with inquiries and later on convince them to purchase the item on-line using their accounts  Answer questions of current and prospect clients and process their sales request on-line
* Up sell and cross sell related products to the customers

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Applicants must be willing to work in Araneta,Cubao,Quezon,City.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 45 Full-Time positions available.

recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

Company Name :
TELUS International Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Company Fax :
6389445

Microtel Global – Outbound Sales Agent

0

Outbound Sales Agent
To be discussed
(Central Luzon – PhilExcel Business Park, Clark, Pampanga)

Responsibilities:

* Conducts outbound selling, surveying and marketing to business or consumer prospects in assigned territory via telephone
* Creates customer interest, answer questions and initiates sales process; lead generation
* Captures pertinent information of the Client or customer, encodes in the company provided CRM tools or software
* Receives and responds to telephone inquiries from clients
* Provides timely, accurate and helpful advice and information to clients
* Develops and maintains a good understanding of the services provided by the business
* Maintains team productivity level by ensuring defined individual sales target are met
* Other relevant duties which may be assigned from time to time

Requirements:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Required skill(s): must have effective oral and written communications skills, sales, customer service, adept use of Internet and Web Applications, MS Office.
* Required language(s): English
* At least 1 year(s) of working experience in the related field is required for this position.
* Applicants must be willing to work in PhilExcel Business Park,Clark,Pampanga.
* Preferably 1-4 Yrs Experienced Employees specializing in Sales – Telesales/Telemarketing or equivalent.
* 50 Full-Time positions available.

TO EXPEDITE APPLICATION: Please come early from 7:00am to 12:00pm. You may personally submit your application and be screened on the same day.

Or send your email directly to: hr@microtelgs.com
Or call 045-499-0994

Company Name :
Microtel Global Solutions, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
Unit J Bldg. 16 Philexcel Bus. Pk., Roxas Hi-way Clark Freeport Zone Pampanga

Incoho Philippines – Call Center Agent

0

Call Center Agent (for Collections)
(National Capital Reg – Makati City)

Requirements:

* Candidate must be a graduate of any Bachelor’s/College Degree in any field or must have reached at least Second Year level in college.
* Required skill(s):
* Excellent verbal and written communication skills
* Exceptional problem-solving and strong negotiation abilities
* Familiarity with Microsoft Office
* Ability to manage multiple tasks simultaneously
* Must have a strong tolerance to pressure in a highly dynamic environment
* Willing to work on a multi-shift environment
* Experience in US based consumer and commercial collections will be an advantage
* Applicants must be willing to work in Makati City.
* Fresh graduates/Entry level applicants are encouraged to apply.
* Full-Time positions available.

Company Name :
Incoho Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
6/F Philam Bldg. #8755 Paseo de Roxas Salcedo Village Makati City **
WebSite :

http://www.incohoinc.ph

Call Center Agent in Makati

7

500 CALL CENTER AGENTS (TSR/CSR) to WORK ASAP, 15K-35K+allowances+benefits!!!
(National Capital Reg)

Requirements:
500 CALL CENTER AGENTS (TSR/CSR) to WORK ASAP, 15K-35K+allowances+benefits!!!

CSR/TSR: TELCO, GAMING CONSOLE, HOTEL RESERVATIONS, FINANCIAL AND AIRLINE

Has passion to work in a BPO industry.
Willing to work in a fast-paced & schedule shifting environment.
Willing to work on shifting schedules and graveyard shifts.
Willing to start ASAP!!!

APPLICANTS w/ OR W/O CALL CENTER EXPERIENCE (FRESH GRADUATES/TENURED AGENTS) ARE ENCOURAGED TO APPLY!!

COMPETITIVE COMPENSATION & SALARY PACKAGES PLUS NON-TAXABLE ALLOWANCES, NIGHT DIFFERENTIALS & BENEFITS AWAITS!!

This is a 1 DAY PROCESS for a Direct Hire company, you can also have the chance to choose your start date of work (The Initial process and exams will be conducted in our office & if you pass our assessment,you will have the chance to work NEAR your place, depending on your qualification);Be part of our team & Have FUN while EARNING!

Package ranges from 16k-35k plus allowances & benefits; Just 1 application to top 20 call centers in the country!!*

Kindly SUBMIT your resume here or through my email at alvin.villanueva@q2hrs.com, and then wait for a call or sms within 24-48 hrs after submission. Please save my number (For inquiries pls. call / TEXT ME), 0922-872-9228. =)
* WALK IN APPLICANTS ARE WELCOME just look for me, ALVIN so I can ASSIST & PRIORITIZE your application.

3i – Q2 HR Solutions is open from 9am-4pm every Mon.-Fri.
Office Address: Unit 1904, 19th Floor, 139 Corporate Center, Valero Street, Salcedo Village, Makati City
* You may bring relatives / friends who are also interested to apply & WIN prizes from our referral program.

Requirements:

Candidate must possess at least a Vocational Diploma / Short Course
Certificate. Bachelor’s / College graduate or AT LEAST COMPLETED TWO YEARS IN COLLEGE
Degree or Post Graduate Diploma / Master’s Degree in ANY FIELD.
Fresh graduates / Entry level applicants are encouraged to apply.
Average to above average ENGLISH COMMUNICATION SKILLS.
Applicants should be Filipino citizens or hold relevant residence status.
500 FULL TIME SLOTS AVAILABLE
Candidates must be willing to work in TAGUIG, MAKATI, MANDALUYONG and QUEZON CITY.
(we also have PIONEER ACCOUNTS and you can apply for a HIGHER POSITION after 3 months, Never ending CAREER GROWTH awaits you!)
WITH CALL CENTER EXPERIENCE HAS A PLUS FACTOR but not a requirement.

THIS IS AN URGENT REQUIREMENT.
Contact Person: Alvin Villanueva
Office Address:Makati Office: 1900, 139 Corporate Center Valero Street,
Salcedo Village, Makati City
Trunkline: 812-6508 loc 333

Company Name :
3i a Division of Quaerito Qualitas Inc.
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
19th Floor, 139 Corporate Center, Valero st. Makati City -
Company Fax :
894-0188

Medicall Phils – Business Analyst

0

Business Analyst
(National Capital Reg – Makati City)

Responsibilities:

* Generate and maintain various types of reports
* Provide occasional user support
* Gather user requirements, produce reporting solutions, documents development process and user instructions
* Ensure that the reports produced are accurate, relevant, complete, and actionable
* Produce reports that are aesthetically pleasing and easily understood
* Execute tasks assigned by IS Manager
* Deals and coordinates with agents, IT, Operations, and Client Services.

Requirements:

Education

* College graduate, preferably Computer Science, Engineering, Business Management or any related course

Relevant Experience

* Must have demonstrated PC knowledge including Windows, Microsoft Word, Excel, and Outlook
* Able to work rotational shifts with adherence to schedule a must, including evenings, weekends and overtime as necessary
* Must be detail oriented and possess good organizational skills
* Must have effective written and oral communication skills and be able to maintain confidentiality
* Must have excellent interpersonal skills and team oriented to work in a high stress environment
* Able to handle multiple tasks and shifting priorities
* Ability to travel between call center locations and other company sponsored events on a varying schedule
* Ability to work on projects and meet deadlines
* Able to type at least 45 wpm

Company Name :
Medicall Phils.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
5th flr. Paseo Center,Paseo Roxas, Makati City Makati City *
Company Fax :
894-1925

NCO Call Center – Senior Recruitment Specialist

0

Senior Recruitment Specialist (Clark, Pampanga)
RESPONSIBILITIES:

* Manage the presentation, selection, offer, negotiation, closing and administrative components involved in full lifecycle recruitment
* Fill agent positions for the Country Organization of NCO
* Confer with Hiring Managers to identify hiring needs and document detailed search assignments to ensure an understanding of job duties ad responsibilities and business requirements
* Confer with management to identify manpower needs, planning strategies and search assignments
* Source candidates for each open positions as well as leverage online recruiting resources and in-house applicant tracking systems to identify qualified candidates
* Build and maintain a strong and effective candidate pipeline possessing key talent potentially available for immediate hiring or for succession planning
* Develop and maintain a network of contacts to help identify and source qualified candidates
* Coordinate with recruitment agencies/ headhunters as necessary.
* Create job postings on external job boards and the intranet
* Update Recruitment Marketing and Sourcing on the positions to be posted in the various sourcing channels
* Review resumes, credentials and qualifications for appropriate skills, experience and knowledge of candidates in relation to position requirements
* Provide complete, accurate and inspiring information to candidates about the company and the position
* Conduct screening interviews, shortlists for hiring managers and coordinate Skills Behavioral Interviews and Validation Interviews and manage all scheduling and logistics of all interviews between candidates and hiring managers
* Conduct thorough reference checks
* Manage and coordinate all communications with candidates
* Set and manage candidate expectations and prepare them for interview with the hiring managers by providing detailed information on the company, our business strategy, the department, the job description and to set
* Review the hiring managers’ interview assessment / performance, conduct post-interview debrief/feedback and take appropriate action when warranted
* Prepare contracts and offer letters for promotion or lateral transfers
* Perform administrative tasks to complete candidates’ on-boarding process e.g. turn-over of documents and paperwork to HR, create online employee records, and send on-boarding notices to hiring managers.
* Conduct follow-up calls and quality-improvement studies/surveys with hiring managers and new hires
* Extend offers of employment to selected candidates under the direction of the hiring managers and within the guidelines of the company’s compensation policy
* Maintain accurate and well-ordered documentation on all candidates, searches, hiring manager interactions, and other recruiting activities to ensure a safe and thorough audit as required
* Work cooperatively with all members of the team to develop and implement appropriate staffing plans and recruitment strategies for recruitment
* Develop and maintain excellent working relations within the HR and Operations Teams
* Develop and maintain strong working relationships with hiring managers, vendors and team members to build credibility and to create partnerships that yield successes
* Use effective communication approaches that include proactively keeping others informed, appropriately expressing ideas and thoughts verbally and in written form in a timely manner
* Regularly visit all hiring manager departments to develop a thorough understanding of the department culture and use that understanding to help candidates fully understand the opportunity
* Participate in the development of ongoing creative and cost-effective sourcing strategies
* Stay informed of trends and innovative recruiting techniques in order to be competitive in cutting edge, state-of-the-art recruiting practices

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree in any field.
* At least 2 years experience in full lifecycle recruitment, preferably in the BPO industry
* Knowledge in all full lifecycle recruiting components including, but not limited to, sourcing, qualifying, networking, assessing, analyzing job requirements and wage and salary trends
* Familiarity with targeted Selection Interviewing techniques
* Demonstrated ability to recruit for corporate positions
* Knowledge and use of server-based / online applicant tracking systems preferred
* Knowledge of local labor laws, government regulations and compliance requirement
* Excellent verbal and written English communication skills are required
* Must be internet savvy and experienced in mining online databases
* Must have the ability to quickly learn systems, processes and procedures
* Must be able to manage several tasks simultaneously, accept criticism and constructive feedback, while being extremely adaptable and flexible
* Strong planning, organizational and coordination skills
* Excellent people skills
* Good presentation skills
* Strong attention to detail
* Strong initiative and solid judgment abilities/skills
* Ability to handle sensitive and confidential information appropriately
* Acute sense of professionalism
* Strong sense of urgency
* Willing to work long hours or on shifting schedules when needed
* Intermediate knowledge of Microsoft Office Suite of applications and use of email
* 1 Full-Time positions available.
* Applicants should be Filipino citizens or hold relevant residence status.
* Willing to work in Clark, Pampanga
* Available to start ASAP

Company Name :
NCO (RMH Teleservices Asia Pacific, Inc.)
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
4th. Floor Eugenio Lopez Jr. Communications Center Mother Ignacia St., Quezon City —-

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