Search results for novaliches
Workforce Supervisor
Jul 4th
- Responsible for managing the traffic and scheduling operations of the call center.
- Develops business plans for department operations.
- Reports to the Workforce Manager and ensures that call center staff level is efficient in order to meet operational objectives.
Qualifications:
- Candidate must possess at least a Bachelor’s/College Degree , any field.
- At least 2 More >
Product Trainer in Novaliches
Sep 6th
NOVALICHES – Product Trainer (National Capital Reg – Novaliches) Responsibilities:
* To effectively design, deliver and review training for assigned programmes, developmental courses, induction, and orientation. Proactively access skill gaps in operations versus skills and knowledge imparted through the learning environment.
Requirements:
* Educated to degree standard (preferably studied in an English language-based More >
Teletech NOVALICHES – Operations Manager
Sep 6th
NOVALICHES – Operations Manager (Technical Account) (National Capital Reg – Novaliches) Responsibilities:
Requirements:
* Minimum 3 years leadership experience within a service driven or high tech corporation2 years experience as a Manager in a high volume quality-driven contact center environment supporting voice, chat, and/or e-mail interactionsKnowledge / experience in call centre management More >
Technical Support Associates
Aug 19th
NOVALICHES – Technical Support Associates (National Capital Reg – Novaliches) Responsibilities:
* This position will assist calls dealing with technical support issues and customers requiring issue resolution. Will make necessary callbacks and transfers as necessary.
Requirements:
* Second year level or graduate of a two year course; graduate of any 4-year course preferred More >
Recruitment Specialist
Aug 19th
NOVALICHES – Recruitment Specialist (Southern Tagalog – Sta. Rosa, Laguna) Responsibilities:
* Work with recruitment team to create, implement and monitor effective sourcing strategies * Screen candidates for current and future job opportunities including conducting pre-screens, assessments and interviews * Manage the pre-employment screening processes including reference checks, medical exams etc * More >
Quality Manager in Novaliches
Aug 19th
NOVALICHES – Quality Manager (National Capital Reg – Novaliches) Responsibilities:
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , any field. * At least 3 year(s) of working experience in the related field is required for this position. * Applicants must be willing to work in Novaliches. * Preferably Assistant Manager More >
TeleTech Jobs – Operations Manager
Jan 27th
NOVALICHES – Operations Manager RESPONSIBILITIES:
* Manages Operations in an effort to increase the operational effectiveness of the call center and to meet the client’s needs including: planning, assigning, and directing work. * Carries out management responsibilities in accordance with TeleTech’s policies and any applicable federal and state laws. These responsibilities include More >
TeleTech Jobs in Quezon City
Dec 9th
Join our world of possibilities… TeleTech has become the premier name in Customer Management Solutions by targeting the needs of our global clients and delivering the services and people they need to succeed. We have more than 40,000 employees in over 80 customer management centers in key global locations. TeleTech More >
TeleTech Jobs – Operations Manager
Dec 9th
LUZON – Operations Manager RESPONSIBILITIES:
* Manages Operations in an effort to increase the operational effectiveness of the call center and to meet the client’s needs including: planning, assigning, and directing work. * Carries out management responsibilities in accordance with TeleTech’s policies and any applicable federal and state laws. These responsibilities include More >
Reports Analyst – TeleTech
Nov 18th
CORPORATE – Reports Analyst RESPONSIBILITIES:
* Analyze operational (and at times financial) statistics and make recommendations on how to improve processes. Examples of key processes would be validating headcount data, analyzing data gathered for eWFM, “billed to paid� data accumulation etc. Identify key trends in performance and develop new tools and/or reports More >
TeleTech Jobs – Operations Manager
Oct 30th
LUZON – Operations Manager RESPONSIBILITIES:
* Manages Operations in an effort to increase the operational effectiveness of the call center and to meet the client’s needs including: planning, assigning, and directing work. * Carries out management responsibilities in accordance with TeleTech’s policies and any applicable federal and state laws. These responsibilities include More >
Process Improvement Lead
Oct 19th
Process Improvement Lead (National Capital Reg – Novaliches)
REQUIREMENTS:
* College Degree (Associate, Bachelors or equivalent work experience) required. * Six Sigma White Belt training/certification highly desirable * Experience in process improvement methodology * Minimum 1 year experience in leading teams * Experience in project management methodology * Minimum 1 year experience in More >
LUZON – Accent & Conversational English Coach
Jun 13th
LUZON – Accent & Conversational English Coach (Cainta,Bacoor,Novaliches,Pasay)
* Performs side-by-side, or remote monitoring of production agents using the ACE form and provides feedback and coaching over opportunity areas * Delivers ACE based up-training, remediation, and continuous learning modules including action plan follow-ups in the Language Lab * Provide support to new More >
Training and Quality Supervisor (Nova) & Site Director (Nova)
Nov 6th
Training and Quality Supervisor (Novaliches) (National Capital Reg – Northern Quezon City)
REQUIREMENTS:
* At least 6 months experience in a call center. * With previous supervisory and training experience (team lead experience highly desirable) * Comprehensive knowledge of quality assurance practices and processes. * Comprehensive experience with all aspects of training ( More >
