Search results for office staff in convergys alabang
Quality Evaluator in Bacolod
Aug 3rd
Quality Evaluator – Bacolod (P186) (Bacolod City) Responsibilities:
* Sample and evaluate end-user transactions (i.e. telephone calls, e-mails, web, fulfillment, etc) for accuracy and conformance to Quality standards. * Report results of evaluations to appropriate Quality/Operations stakeholders (Quality Leadership Supervisor and Account Management) on a weekly and monthly basis * Achieve departmental More >
Convergys Jobs in Bacolod
Aug 3rd
Quality Assurance Supervisor – Bacolod (P193) (Bacolod City) Responsibilities:
* Maintain accurate metrics of direct reports individual performance as well as overall team level performance. * Manage resources across the assigned vertical/portfolio (personnel schedules, varying account needs). * Evaluate levels of process and staff effectiveness and works with operations to create improvement More >
Health Care Account(Team Lead) – Convergys San Lazaro
Oct 26th
Team Leader for Pioneer Health Care Account in Convergys San Lazaro, for immediate hiring (National Capital Reg – San Lazaro, Manila)
RESPONSIBILITIES:
* This position is responsible for supporting; coaching; developing and supervising a group of employees in a Service Center/Operations environment. * Ability to guide individuals toward goal achievement using negotiation, More >
