Search results for product finance

Customer Service Representatives

Responsibilities:

Requirements:

  • This valued, respected, entry level position is the beginning of an exciting, rewarding career. Selected candidates will be expected to educate customers on the benefits, features, and services of their card product, process transactions, and update account records. Selected candidates must be superbly skilled at delivering extraordinary experiences and customer More >

Customer Service Representative – Financial

Responsibilities:

  • Responds to customer inquiries in a timely, efficient and professional manner
  • Meet established goals as defined for quality and availability, quality and any other goals that may be established
  • Research and resolve problems related to customer accounts and inquiries
  • On-going product and job responsibility training
  • Additional duties as may be defined by supervisor

 

Requirements:

CUSTOMER MANAGEMENT ANALYST

RESPONSIBILITIES:

  • Performs call-outs as part of the validation and resolution process; Responds to queries, complaints, or concerns regarding SOA
  • Gathers documents for resolution of disputes; Ensures daily that all disputes staged to GAO via the Disputes Management System are addressed
  • Effects necessary changes / corrections / modifications in customer records; Maintains Error Monitoring More >

Customer Service Representatives

RESPONSIBILITIES:

Greets customers warmly Actively listens, responds, probes, and resolves customers needs Able to anticipate customer needs by uncovering unspoken messages and clues Provides options and solutions that add value and increase spending Effectively processes transactions and updates account information Effectively uses systems to locate and provide accurate information Performs verification More >
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