Search results for quality assurance
Customer Service Representatives for Collections
Dec 13th
Responsibilities:
Responsibilities: Responsible for receiving and processing incoming phone calls in accordance with the policies, procedures, quality standards and federal laws and regulations. Qualifications:- Must be able to receive and process incoming phone calls for clients which includes obtaining, entering and verifying customer information (names, addresses, credit card numbers, etc.)
- Must be able to return More >
POS Project Team Leads and Technical Engineers
Nov 26th
Responsibilities:
- Work with client personnel at client’s head office location
- One Point Contact’ for all client related issues with Genie Tech
- Application configuration & testing before roll-out
- Knowledge transfer to client’s IT Team and end users
- Interface with middle and senior level client personnel to understand fulfillment of functional data requirements, report generation and More >
Sr. QA Analyst
Oct 21st
Responsibilities:
- Analyze project or task requirements and generate test specifications and plans.
- Identify, record, and track project defects and issues and escalate where necessary
- Collaborate with developers and project managers to communicate status of projects and track results for management.
- Leverage project procedures, recognize quality assurance needs, recommend and anticipate change
- Review customer (internal More >
Technical Writer
Oct 10th
Responsibilities:
- Develop, update, and enhance formal end-user and technical documentation including but not limited to Online help, Release notes, User manuals, and Training materials.
- Gather, compile, and organize documentation and source material
- Develop and implement content and style guidelines as needed
- Ensure that documentation accurately reflects the needs of the audience
- Recommend changes to More >
Web Application Support/Content Management
Sep 28th
Web Application Support/Content Management (National Capital Reg)
Responsibilities: The team of consultants will:
(1) provide technical solutions and IT support; a. Provide technical solutions and IT support in the completion of projects and programs b. Administer/Maintain databases, IT systems, and tools. (2) Design/Edit Web Content a. Consolidate the content and information requirements b. More >
Linux Development Engineer
Sep 28th
Linux Development Engineer (National Capital Reg – Makati City)
Responsibilities:
* The Linux Development Engineer will be responsible for designing, developing, and maintaining software to be used in web security, applying software engineering principles to ensure reliable project execution, code quality, and efficiency. * Develops and maintains software in a GNU/Linux environment * More >
General Accounting Analysts
Aug 30th
General Accounting Analysts We offer an exciting career where your personal competencies are well recognized and rewarded. Be part of highly qualified professionals in the field of Accounting! Be part of a diverse team that is driven to deliver their best to clients across the globe! Enhance your professional abilities More >
General Accounting Analysts
Aug 29th
General Accounting Analysts We offer an exciting career where your personal competencies are well recognized and rewarded. Be part of highly qualified professionals in the field of Accounting! Be part of a diverse team that is driven to deliver their best to clients across the globe! Enhance your professional abilities now More >
General Accounting Analysts
Aug 24th
General Accounting Analysts We offer an exciting career where your personal competencies are well recognized and rewarded. Be part of highly qualified professionals in the field of Accounting! Be part of a diverse team that is driven to deliver their best to clients across the globe! Enhance your professional abilities now More >
Accenture Makati – General Accounting Analysts
Aug 17th
General Accounting Analysts We offer an exciting career where your personal competencies are well recognized and rewarded. Be part of highly qualified professionals in the field of Accounting! Be part of a diverse team that is driven to deliver their best to clients across the globe! Enhance your professional abilities now More >
Product Trainer for Airline Account
Aug 10th
Product Trainer for Airline Account
RESPONSIBILITIES:
* Implement training provided by the clients, and evaluates trainees’ performance based on client’s metrics and makes recommendations in endorsing trainees to production. * Prepare Daily Training Summaries to keep all parties concerned updated with regards to headcount, training progress, performance management, and attrition.
REQUIREMENTS:
* At least More >
Call Center Agents
Aug 9th
Call Center Agents (for QC, Makati, Mandaluyong, Ortigas,Manila) PHP 12000 – 18000 +Bonus and Allowance (National Capital Reg – Quezon City, Manila, Ortigas)
Responsibilities:
*(CSR) CUSTOMER SERVICE REPRESENTATIVE (BPO / Call center company): ——————————————————————————– Answer phone to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company More >
General Accounting Analysts
Aug 4th
General Accounting Analysts We offer an exciting career where your personal competencies are well recognized and rewarded. Be part of highly qualified professionals in the field of Accounting! Be part of a diverse team that is driven to deliver their best to clients across the globe! Enhance your professional abilities now More >
RISK ASSURANCE OFFICER
Aug 4th
RISK ASSURANCE OFFICER RESPONSIBILITIES: Advises organization on corporate and local policies and procedures, internal controls, process improvements and business practices covering client programs. Provides management with a level of assurance that controls are designed and operating effectively. Promotes effective and efficient use of company resources by providing meaningful recommendations to management. More >
Convergys Jobs in Bacolod
Aug 3rd
Quality Assurance Supervisor – Bacolod (P193) (Bacolod City) Responsibilities:
* Maintain accurate metrics of direct reports individual performance as well as overall team level performance. * Manage resources across the assigned vertical/portfolio (personnel schedules, varying account needs). * Evaluate levels of process and staff effectiveness and works with operations to create improvement More >
Finance and Accounting Documentation Specialist
Aug 1st
Finance and Accounting Documentation Specialist (National Capital Reg – Pasay City)
Responsibilities:
*Develop clear, concise documentation of applications under development, modification, or maintenance by ACS for our client.
*Design and develop accurate end user documentation
*Analyze business processes to determine gaps in knowledge and procedure in transitioning to any new applications.
*Establish and maintain project documentation More >
Quality Assurance Associate
Jul 28th
Quality Assurance Associate (National Capital Reg – MOA, Pasay City)
Responsibilities: Responsible for activities involving quality assurance and compliance with applicable regulatory requirements.
May perform one or more of the following:
* Conducts audits and reviews/analyzes data and documentation * Uses the organization’s resources to enhance customer satisfaction * Evaluates improvements to various systems More >
Convergys Hiring QA Supervisor in San Lazaro
Jul 18th
Quality Assurance Supervisor – SAN LAZARO, MANILA (National Capital Reg – San Lazaro, Manila)
RESPONSIBILITIES: Job Overview
* Facilitates internal call monitoring, client and CSAT calibration sessions. * Analyzes, manages and delivers data to Operations, Client Services and Training relative to individual, team and program level results/trends for the program’s top 2 success drivers More >
Transcom Asia – Jobs for Pasay
Jun 24th
Transcom Worldwide (Philippines), Inc.
Transcom Worldwide is a rapidly expanding Customer Relationship (CRM) solution provider, with more than 70 service centers employing more than 20,000 people delivering services in 29 countries. The company provides CRM solutions to clients in a wide range of industry sectors including telecommunications and e-commerce, travel and More >
Senior Lotus Notes Developer for Makati
Jun 9th
Senior Lotus Notes Developer (National Capital Reg – Makati City)
Responsibilities:
· Perform project management, resource allocation and progress tracking to ensure that deliverables are completed on time, on budget and with quality
· Identify and determine appropriate actions or escalate isuues to appropriate channels to resolve project issues/risks
· Communicate and collaborate with business More >
