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Technical Support Agent

Responsibilities:

  • Answer phones and respond to customer requests.
  • Troubleshoot queries for a wireless Telco provider
  • Provide customers with product and service information about electronics.
  • Transfer customer calls to appropriate staff.
  • Identify, research, and resolve customer issues using the computer system.
  • Follow-up on customer inquires not immediately resolved.
  • Recognize, document and alert the supervisor of trends in customer More >

Technical Support Agent for Laptop

Responsibilities:

  • Answer phones and respond to customer requests.
  • Troubleshoot queries for a wireless Telco provider
  • Provide customers with product and service information about laptop, printers and scanners.
  • Transfer customer calls to appropriate staff.
  • Identify, research, and resolve customer issues using the computer system.
  • Follow-up on customer inquires not immediately resolved.
  • Recognize, document and alert the supervisor of More >

Customer Service Representative

Responsibilities:

  • Interacts with customers to provide information in response to inquires about products and services
  • Handle and resolve customer’s complaints

 

Requirements:

  • No age limit
  • Baccalaureate or Pre-baccaulareate Degree holder.
  • Must have a good verbal and written skill
  • Competent in problem analysis and problem-solving
  • Good listening skill
  • With at least 1 year of experience as a customer service provider
  • Customer service More >
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