Search results for sutherland global services
Real Time Analyst In Taguig
Sep 27th
Real Time Analyst (National Capital Reg – Taguig)
Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
* Monitors queue spy and aux usage of agents. Ensuring that the queue is well-managed by relaying real-time concerns on AUX/Talk time abuse to Supervisors/Floor managers on the floor. * Sends essential interval More >
Security Assistant in Bicol Region
Sep 8th
Security Assistant (CAM SUR) (Bicol Region – Pili, Camarines Sur)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Professional License (Passed Board/Bar/Professional License Exam), Protective Services & Management or equivalent. * At least 3 year(s) of working experience in the related field is required for this position. * Applicants must More >
Program HR POC
Aug 24th
Program HR POC – Clark, Pampanga (National Capital Reg – Clark Pampanga)
Responsibilities: Employee/ Labor Relations
• Prepares employee relations resolutions, memorandum of understanding and side letters with Managers, and related documents. • Collaborates with managers from all departments to develop employee relations strategies. • Advises and assists in the resolution of employee More >
Communications Analyst
Aug 22nd
Communications Analyst (Tarlac City) (Tarlac City)
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Language Training
-Design and implement and individualized education program with goals and objectives designed to remediate identified deficiencies for each agent enrolled
-Formulate teaching outline and determine instructional methods such as individual training, group instruction lectures, More >
Workforce Supervisor
Aug 12th
Workforce Supervisor (National Capital Reg – Bonifacio Global City, Taguig)
Responsibilities: ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
* Supervises and coordinates the Reporting and Scheduling Team * Ensures account satisfaction on accuracy of invoices and reports * Handling everyday adhoc tasks by Managers * Approves RA leaves, More >
Sutherland Jobs – Leadership Training Team Lead
Jun 28th
Leadership Training Team Lead (Central Luzon – TARLAC CITY)
Responsibilities:
• Demonstrated organizational skills with the ability to meet deadlines within a high volume environment;
• Demonstrated ability to work independently with minimal supervision and direction; • Excellent oral and written communication skills; • High level organizational skills; • Ability to liaise effectively with More >
Non-Voice Account CSR
May 16th
Customer Service Representative (Non-Voice Account) (National Capital Reg – Taguig City)
Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , Post Graduate Diploma / Master’s Degree, Business Studies/Administration/Management, Computer Science/Information Technology, Economics, Hospitality/Tourism/Hotel Management, Commerce or equivalent. * Applicants must be willing to work in More >
Security Assistant for Tarlac City
Apr 22nd
Security Assistant (TARLAC CITY) (Central Luzon – Tarlac City)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Professional License (Passed Board/Bar/Professional License Exam), Protective Services & Management or equivalent. * At least 2 year(s) of working experience in the related field is required for this position. * Applicants must be More >
Sutherland Philippines – Telephone Engineer
Apr 5th
Telephone Engineer (Taguig, Pampanga, Tarlac, Cam Sur, Davao)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent. * At least 2 year(s) of working experience in the related field is required for this position. * Preferably knowledgable with Avaya and Nortel phone troubleshooting * More >
Sutherland Global – Jobs in Taguig
Mar 27th
TELECOMMUNICATIONS TESTING SPECIALIST (National Capital Reg)
Responsibilities:
* Performs escalations critical to local loop delivery via web applications and phone communication to LEC parties * Performs orders using both internal and external tools and systems * Monitor and maintain set intervals related to the delivering of new customer facilities * Correspond via email More >
Sutherland Global – COLLECTIONS ASSOCIATE
Mar 27th
COLLECTIONS ASSOCIATE (National Capital Reg – Taguig City)
Requirements:
* Candidate must possess at least a 2 year Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in Business Studies/Administration/Management, Marketing, Finance/Accountancy/Banking, Commerce, Others or equivalent. * At least 1 year(s) of working experience in the related field is required for this position. More >
Sutherland Global – HR Director for Davao
Mar 6th
HR Director for Davao Site (Davao, Philippines)
Responsibilities: The position is responsible for managing and extending the life cycle of employees in the organization by building and implementing employee retention programs across all sites in the Philippines. He/she would conceptualize and execute events & celebrations, manage disciplinary action and provide ground level HR More >
Sutherland Global – Finance Analyst
Feb 16th
Finance Analyst for Davao Site (Southern Mindanao – Davao City)
Responsibilities: o Daily Revenue Management
> To closely watch the Revenue movement in all programs on a daily basis and to raise flash points when the same deviates from the LE; > To ensure accuracy of the Revenue Management and to match with LE More >
Sutherland Philippines – Desktop Engineer
Feb 4th
Desktop Engineer (TAGUIG, CLARK, TARLAC, CAM SUR, DAVAO)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree , Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent. * Required skill(s): ASP.NET, Oracle, MS Access, PL/SQL, Visual Basic, MS SQL Server. * At least 2 year(s) of working experience in the related field is required More >
Sutherland Global – Senior Site Director
Jan 3rd
Senior Site Director (Central Luzon, National Capital Reg, Northern Mindanao)
Responsibilities: Role Definition: An operation leader with people and P&L responsibility and unit vision to enhance the role of a particular business and also the stature to interact with senior management and clients world-wide.
Qualification: MBA preferred or Graduate with 15+ years of work experience, More >
Sutherland Global – Call Center Jobs
Jan 3rd
Senior Manager/Manager-Quality (Bicol Region, Central Luzon, National Capital Reg, Northern Mindanao)
Responsibilities: ROLE SUMMARY
Will assist the Quality Director or Senior Manager in performing quality assurance functions in process analysis, improvement measures, action planning, coaching and mentoring. Will also be responsible to drive and manage quality initiatives across the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Quality More >
Sutherland Global – Team Leader for Davao
Dec 2nd
Team Leader for Davao Site (Southern Mindanao – Davao City)
Responsibilities:
* Managing and enhancing the performance of each CSR
* Monitor and enhance the performance of the team in the areas of productivity following documented processes , customer satisfaction, schedule adherance and employee satisfaction/development
* Enhance the goal of quality support by providing individual More >
Sutherland Global – CSR in Pampanga
Nov 25th
Customer Service Representative (Central Luzon – CLARK, PAMPANGA)
Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field. * Applicants must be willing to work in CLARK,PAMPANGA. * Experience in working with people on different levels * Must have good verbal and written communication More >
Sutherland Philippines – Customer Service Associates
Nov 25th
SPANISH Speaking Customer Service Associates (CLARK, PAMPANGA) (Central Luzon – CLARK, PAMPANGA)
Requirements:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field. * At least 1 year(s) of working experience in the related field is required for this position. * Applicants must be willing More >
Team Leader in Tarlac
Nov 4th
Team Leader (TARLAC CITY- Immediate Hiring) (Central Luzon – Tarlac City)
Responsibilities:
Administrative • Supervises and coordinates with the support team. • Looks on adherence to company and account policies and house rules. • Ensures that agents have the knowledge, skills and equipment required to carry out their function effectively and efficiently. More >
