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CUSTOMER SERVICES SPECIALIST
Jul 20th
Responsibilities:
The Customer Services Specialist manages the implementation and on-going support of U.S. based Wholesalers, CPA’s and firms into the payroll systems. As the first point of contact to the company’s service organization, the Wholesale Client Service Specialist is responsible for the establishment and continuation of a positive relationship with the More >Concierge ( Telephone Operator )
Jul 1st
Responsibilities:
The Telephone Operation Representative performs all duties related to incoming, outgoing and internal calls and taking messages.
- Manage operations of communication center/switchboard on a daily basis.
- Act as a first point of contact over the telephone, answer incoming calls within 2-3 rings
- using the standard greeting and provide a high level of customer More >
TELEMARKETER
Sep 13th
TELEMARKETER (National Capital Reg – Quezon City)
Requirements:
* Candidate must possess at least a Bachelor’s/College Degree in Business Studies/Administration/Management, Marketing, Mass Communications, Advertising/Media or equivalent. * At least a year of experience in the field of telemarketing / advertising sales. * Possesses very good communication & client-handling skills. * With high-quality of More >
Call Center Agents & Telemarketers
Aug 16th
Call Center Agents & Telemarketers (National Capital Reg – Pasig City)
Responsibilities:
* Work within a Call Center Framework * Interview physicians and reach the required number of interviews * Reach and maintain the required quality grades * Demonstrate a working knowledge of the company database * Knowledgeably present the services of the More >
IT Service Desk Analyst
Aug 14th
IT Service Desk Analyst (National Capital Reg) Responsibilities:
* This position is responsible for providing remote telephone and e-mail technical support and assistance for internal and external customers. * The objective of the role is to maximize the number of resolved incidents at first line without referral and to enhance customer satisfaction. More >
Call Center Agents
Aug 10th
Call Center Agents & Telemarketers (National Capital Reg – Pasig City)
Responsibilities:
* Work within a Call Center Framework * Interview physicians and reach the required number of interviews * Reach and maintain the required quality grades * Demonstrate a working knowledge of the company database * Knowledgeably present the services of the More >
Phone Screener/Interviewer
Aug 10th
Phone Screener/Interviewer (National Capital Reg)
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree in Psychology or equivalent. * At least 6 months experience in a BPO/Call Center industry * Fresh graduates who have taken OJT in an HR set up are encouraged to apply * Excellent interpersonal and communication skills * More >
Call Center Agents
Aug 9th
Call Center Agents (for QC, Makati, Mandaluyong, Ortigas,Manila) PHP 12000 – 18000 +Bonus and Allowance (National Capital Reg – Quezon City, Manila, Ortigas)
Responsibilities:
*(CSR) CUSTOMER SERVICE REPRESENTATIVE (BPO / Call center company): ——————————————————————————– Answer phone to respond to orders, general customer inquires, invoice questions, and customer complaints. Project a professional company More >
Quality Evaluator in Bacolod
Aug 3rd
Quality Evaluator – Bacolod (P186) (Bacolod City) Responsibilities:
* Sample and evaluate end-user transactions (i.e. telephone calls, e-mails, web, fulfillment, etc) for accuracy and conformance to Quality standards. * Report results of evaluations to appropriate Quality/Operations stakeholders (Quality Leadership Supervisor and Account Management) on a weekly and monthly basis * Achieve departmental More >
CJ Call N Talk – Accountant And Admin Assistant
May 31st
Accountant And Admin Assistant PHP 13000 – 15000+performance incentives (National Capital Reg)
Responsibilities: We are in need of experience accountant who is knowledgeable with the following scope of works and who possesses the following.
1. Monthly review of Daily Transactions 2. Preparation and submission of the following for BIR (Bank) a. Monthly and More >
Arvato Digital Services – Quality Assurance Auditor
Mar 25th
Multilingual Quality Assurance Auditor (National Capital Reg)
Responsibilities: Department: Training and Quality
Reports to: Assistant Quality Manager
Description: The Quality Assurance Auditor will be responsible for compliance of processes and procedures in the Quality team. The Quality Assurance Auditor will conduct random quality check on individual performance through regular Transactional Audits, maintaining performance scores and More >
IT Helpdesk : Synnex-Concentrix
Mar 15th
IT Helpdesk (National Capital Reg – Eastwood City, Libis, Quezon City)
Responsibilities: Perform basic support to any computer related issue (workstation) in Link2support. Keep track
and update if necessary Department’s documentation and other logs.
* Performs a variety of network monitoring tasks in anticipation of network crash and disaster. Monitor Link2Support network management systems and More >
IT Helpdesk : Synnex-Concentrix
Mar 11th
IT Helpdesk (National Capital Reg – Eastwood City, Libis, Quezon City)
Responsibilities: Perform basic support to any computer related issue (workstation) in Link2support. Keep track
and update if necessary Department’s documentation and other logs.
* Performs a variety of network monitoring tasks in anticipation of network crash and disaster. Monitor Link2Support network management systems and More >
Quality Evaluator – Quezon City (K20)
Mar 9th
Quality Evaluator – Quezon City (K20) (Quezon city)
RESPONSIBILITIES:
-Facilitate and/or participate in calibration sessions with Quality Leadership staff, Convergys personnel and clients. -Facilitate program specific internal calibration sessions. -Facilitate remote call monitoring sessions as needed. -Participate in performance improving task forces with Account Management and clients. -Participate in internal quality audits (e.g. More >
Quality Evaluator – Quezon City (L1)
Mar 9th
Quality Evaluator – Quezon City (L1) (Quezon city)
RESPONSIBILITIES:
-Facilitate and/or participate in calibration sessions with Quality Leadership staff, Convergys personnel and clients. -Facilitate program specific internal calibration sessions. -Facilitate remote call monitoring sessions as needed. -Participate in performance improving task forces with Account Management and clients. -Participate in internal quality audits (e.g. More >
Quality Evaluator – Quezon City (K17)
Mar 9th
Quality Evaluator – Quezon City (K17) (Quezon city)
RESPONSIBILITIES:
-Facilitate and/or participate in calibration sessions with Quality Leadership staff, Convergys personnel and clients. -Facilitate program specific internal calibration sessions. -Facilitate remote call monitoring sessions as needed. -Participate in performance improving task forces with Account Management and clients. -Participate in internal quality audits More >
Quality Evaluator – Quezon City (K16)
Mar 9th
Quality Evaluator – Quezon City (K16) (Quezon city)
RESPONSIBILITIES:
-Facilitate and/or participate in calibration sessions with Quality Leadership staff, Convergys personnel and clients. -Facilitate program specific internal calibration sessions. -Facilitate remote call monitoring sessions as needed. -Participate in performance improving task forces with Account Management and clients. -Participate in internal quality audits (e.g. More >
Phonescreener – Business Trends Philippines
Feb 21st
Phonescreener (National Capital Reg – Libis, Shaw, Makati, Alabang)
* Phonescreen Agents.
REQUIREMENTS:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate or Bachelor’s/College Degree in Human Resource Management, Marketing, Mass Communications, Psychology or equivalent. * EXCELLENT communication skills. * With exposure in recruitment and BPO industry is a PLUS. More >
Medicall Phils – Contact Center Agent
Feb 15th
CONTACT CENTER AGENT – SALES (National Capital Reg)
Responsibilities: Primary Responsibilities
* Receive incoming and place outbound calls responding to both residential and complex commercial customer needs within defined guidelines * Process customer service calls consistent with marketing strategies and customer satisfaction measurements to include but not limited to proper branding, cross selling, and More >
