Search results for ups call center job
Customer Service Representative – Financial
Jul 13th
Responsibilities:
- Responds to customer inquiries in a timely, efficient and professional manner
- Meet established goals as defined for quality and availability, quality and any other goals that may be established
- Research and resolve problems related to customer accounts and inquiries
- On-going product and job responsibility training
- Additional duties as may be defined by supervisor
Requirements:
- Candidate must More >
Real Time Analyst – Jobs in Pasig City
Jul 19th
Real Time Analyst RESPONSIBILITIES:
* Responsible for the maintenance of service levels and the real-time and advanced coordination of all phone and non-phone activity (after weekly shifts have been given out).
* Act as the central point of contact for all schedule exceptions and time off requests.
* Assure the timely dissemination of reports More >
Jobs in Alabang Muntinlupa
Jul 13th
Manager, Field Ops (National Capital Reg – Alabang, Muntinlupa)
Responsibilities:
* This position requires a comprehensive knowledge of telecommunications, analog and data circuits from DS0 to T1. The Manager, Field Ops utilizes troubleshooting and fault isolation techniques including remote testing of systems to isolate and resolve system and customer issues. Experience and knowledge More >
Transcom Asia – Jobs for Pasay
Jun 24th
Transcom Worldwide (Philippines), Inc.
Transcom Worldwide is a rapidly expanding Customer Relationship (CRM) solution provider, with more than 70 service centers employing more than 20,000 people delivering services in 29 countries. The company provides CRM solutions to clients in a wide range of industry sectors including telecommunications and e-commerce, travel and More >
System Administrator in Makati
Jun 9th
System Administrator (National Capital Reg – Makati City)
Responsibilities:
* Establishes system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing system infrastructure. * Establishes system by planning and executing the selection, installation, configuration, and testing of PC and server hardware, software, LAN and WAN networks, and operating and More >
Jobs for Makati – Non Voice CSR
Jun 6th
CSR (non voice) fixed dayshift! high pay! to start on june 15 (National Capital Reg – Makati)
Responsibilities:
* – THIS IS NOT A CALL CENTER JOB-
* * Answer inquiries and concerns from all customers, individuals and SME, which are received through inbound calls, website and emails * * Handle difficult customer relations More >
Jobs in Makati – Intelliwork Outsourcing Philippines
Jun 2nd
Copy Writer/Copy Editor (National Capital Reg – Makati City)
Responsibilities: Main responsibilities/tasks of the job include but is not limited to:
Creating write ups for webcast (online seminar) topics by conducting his/her own research about the topic from the internet and other search engines such as Google, Yahoo, ask.com, etc.. The write ups are More >
HR Associate – TELUS International
May 19th
HR Associate for Talent Acquisition (Taguig) RESPONSIBILITIES:
* Performs recruitment activities (i.e. paper screens, phone screens, face-to-face interviews, orientations) with emphasis on compliance with established recruitment processes and procedures. * * Performs records management activities. Ensures the accurate input of information in databases for processed applications, the generation of campaign–specific reports, and More >
Sitel Ortigas – Operations Manager
May 6th
Operations Manager – Sales Account (National Capital Reg)
Responsibilities:
* Demonstrated knowledge of contact center operations and customer support.
* Supervisory skills (including tools, processes and systems knowledge).
* Demonstrated ability to analyze processes, enact change, and think operationally and strategically to achieve business goals.
* Demonstrated knowledge of technology industry and general business management.
* Has More >
TeleTech Jobs – Inbound Service to Sales
May 4th
MAKATI – Inbound Service to Sales RESPONSIBILITIES:
*To provide sales opportunities and customer service solutions to TeleTech’s client’s customers through inbound communication channels and deliver outstanding customer experience to each unique call; clearly document all transactions with these customers in the relevant software systems; to maintain a high level of program and More >
Site Director – Call Center Jobs
Apr 12th
Site Director w/ BPO Experience (National Capital Reg)
Responsibilities: • Responsible for the successful operation, strategic direction and financial contribution of a customer contact management site, managing both human and material resources.
• Supports both Sitel and the Client in achieving service, quality and contribution goals.
• Demonstrates sound fiscal management in achieving profitability More >
eTelecare Jobs – Business Director
Apr 5th
Business Director – Sales (National Capital Reg – Makati City)
Responsibilities:
* Lead team members, foster their professional development and growth, and promote teamwork and cooperation. * Lead responsibility for maintaining client relationship while developing Operations staff to fulfill day to day communications and management of client operational needs. * Drive the strategic More >
NCO Jobs – Service Delivery Manager
Mar 3rd
Service Delivery Manager | CLARK (Central Luzon – Clark, Pampanga)
RESPONSIBILITIES:
* Plans production operations with production manager and supervisors, establishes call center priorities and sequences for conducting campaigns and programs in order to achieve client SPH, Conversion, Penetration and hours goals * Prepares operational schedules and coordinates activities to ensure production and More >
Q2 Executive Search – ER Manager
Feb 25th
ER Manager (National Capital Reg – Muntinlupa)
Responsibilities:
* Role Summary/Purpose
* Assist Senior Employee Relations Manager in guidance to line managers dealing with disciplinary, grievance and capability cases to promote fairness and compliance with legislation and policy. Regularly track absences and retention statistics and support line managers in managing trends and specific cases. More >
Wideout Technology – Jobs in Taguig
Feb 15th
Vice President for HR Department (National Capital Reg)
Responsibilities:
* Ensure that the overall operation of the site directly supports the objectives of the company. * Eventually aid in incorporating Adchemy in the Philippines. Follow thru with required regulations and laws. * Oversee the professional environment, working conditions, office setup, computing and internet More >
JobStreet SELECT – Inbound Sales Agent
Feb 15th
Inbound Sales Agent – URGENT HIRING
Responsibilities: •Assist customers on basic transactions. •May include upselling.
Requirement: • Completed at least two years in college or any four year course. • Average to Excellent English communication skills. • Assertive and keen on details. • Amenable to work on shifting schedule, graveyard shift and rendering over More >
SM Supermalls – Marketing/Brand Manager
Feb 1st
Marketing/Brand Manager – SM City Sta. Rosa ####WSTATE#### Laguna)
Responsibilities:
* DIVISION / DEPT: Marketing Division
* JOB LEVEL: Manager
* RESPONSIBLE FOR: Marketing Officer * Marketing Assistant * Marketing Maintenance Personnel
* JOB SUMMARY
* Designs and conceptualizes advertising tactics and events that will help increase foot traffic in the mall and enhance lifestyle shopping experience.
* More >
Teleperformance Jobs – Scheduling Analyst
Jan 26th
Scheduling Analyst (National Capital Reg)
REQUIREMENTS:
* Candidate should be at least 2nd year college in Mathematics, Business Studies/Administration/Management or equivalent. * At least 1 year(s) of working experience in the call center industry is required for this position. * Ability to work under pressure, with different groups, meet deadlines and be accountable More >
NCO Call Center – Quality Manager
Jan 9th
Quality Manager (Clark, Pampanga) RESPONSIBILITIES:
* Drive Service quality indicators and initiatives on a daily basis through the Center Quality Supervisor and TQMs. * Liaison Center Quality issues to the appropriate client support groups * Assist in the implementation of all Service Field Quality initiatives. * Act as a member of any More >
Sutherland Global – Call Center Jobs
Jan 3rd
Senior Manager/Manager-Quality (Bicol Region, Central Luzon, National Capital Reg, Northern Mindanao)
Responsibilities: ROLE SUMMARY
Will assist the Quality Director or Senior Manager in performing quality assurance functions in process analysis, improvement measures, action planning, coaching and mentoring. Will also be responsible to drive and manage quality initiatives across the organization.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Quality More >
