Customer Service Representative
Responsibilities:
- Dealing with all calls politely, courteously, professionally & assertively
- Understanding the customers needs through effective listening and questionings skills
- Matching customers’ needs to Clients’ products and services
- Using negotiation and influencing skills to overcome objections and gain the customers’ buy-in
- Communicating relevant information to internal and external customers and sharing learning with colleagues
- Adhering to agreed processes, meeting required work standards, targets and objectives
Requirements:
- Applicants should be Filipino citizens or hold relevant residence status
- Fresh graduates/Entry level applicants are encouraged to apply
- At least 18 years old and above
- Should be able to communicate in English
- Excellent customer service skills
- Positive, driven, and should be a team-player
- Passionate, energetic and enthusiastic
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