Sitel Ortigas Call Center – Project Manager

Project Manager
(National Capital Reg)

Responsibilities:
Responsible for managing multiple facets of several on-going, highly visible projects simultaneously. Gather, evaluate, and analyze data; monitor trends; prepare reports, and present recommendations working individually or within team. Provide support to CCM management team to support achievement of Company and Client goals.

Requirements:

Strong understanding of the call center industry.

Five or more years industry related experience including project management.

Strong project management skills, facilitation and presentation skills. Strong interpersonal skills demonstrating ability to work independently and successfully within a cross-functional team. Excellent technical skills (Excel, Word, MS Project).

Demonstrated ability to maintain and manage confidential and sensitive data.  Demonstrated strong understanding of general business management, basic accounting, and work processes.

Sitel Ortigas
2nd Floor The Centerpoint Building
Julia Vargas Avenue cor. Garnet Road,
Ortigas Center, Pasig City 1600
Tel.: 860-0000
Fax: 634-5414

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