Technical Support Specialists
Responsibilities:
Provide clear inbound communication through telephone technical support
Provide excellent customer service solutions to users pertaining to PC technical problems
Requirements:
At least 18 years old and above
Should be confident to communicate in English
Willing to work on shifting schedules and holidays
Customer service-oriented and highly technical
Must be familiar for with common technical terms and issues
Good in giving clear and concise instructions
College Degree/ Associate/ Vocational Certificate in a computer course is a plus but not required
Candidates should have attended/completed at least 2nd year College of any course or should have completed 2 years of a Vocational Program
With at least 3 months Technical Support experience
Applicants should be Filipino citizens or hold relevant residence status
Knowledge in computer hardware and software troubleshooting skills is preferred but not required
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