Customer Service Representative – Credit Card Sales and Activation Makati
The Client is a global company offering various financial services to customers around the world, such as credit cards and loans. In Sykes, we provide service for the credit card end of their business.
The CSRs for this account handle inbound requests for, among others, card activation, balance transfers, reporting lost and stolen cards. They also process billing inquiries and payments.
To qualify for this position, applicants must:
- Have at least 2 years of college education from any field of study
- Have at least 1 year of customer service experience (an advantage)
- Have upselling experience (an advantage)
- Be able to fluently express himself or herself in English
- Know basic computer and internet navigation
- Be willing to work in Makati City
- Be willing to work on shifting schedules
We offer above-industry overall compensation package to those who will qualify. This includes:
(1) paid vacation leaves and sick leaves
(2) meal and overtime allowances
(3) medical and dental coverage for you and qualified dependents
(4) group life insurance coverage
(5) career growth based on your performance
Plus a whole lot more cash and non-cash benefits!
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