Spanish Speaking CSR – Sykes Asia

Spanish Speaking Customer Service Representative (Job Code: ASCO SPA)
RESPONSIBILITIES:

* Tracks customer orders within business system and react as necessary

* Provides assistance to customer for various inquiries and issues

* Provides customer inbound, outbound support and marketing initiatives through phone and email

* Ensures that required information is logged into central information system pertaining to customer information and request

* Individual case management

* Provides and generates individual and team reports

REQUIREMENTS:

* College degree of any course

* Customer service experience (preferred, but not required)

* Call center experience (preferred, but not required)

* Fluent Spanish and English written and verbal skills

* Computer skills

* Detail-oriented personality

Company Name :Sykes Asia, Inc.
Industry :Call Center / IT-Enabled Services / BPO
Type of Company :Private Limited Company, Foreign Based Company
Location :19f one sanmiguel avenue, san miguel ave cor shaw Pasig 1550
Company Fax :849-9019

No related posts.