Collections Specialist

Boost your career here at Accenture and increase your professional value! Be equipped by receiving the best training from the best mentors. As a collections specialist, you will be handling accounts for a major telecommunication business in UK. You will be receiving inbound calls from the company’s clients to answer their queries regarding concerns on subscription arrangements and payments. You will also make outbound calls to the company’s clients for collection purposes. Develop your communication and people interaction skills as you encounter different scenarios with each call and gain valuable experience that will give your career a headstart!
*

REQUIREMENTS:

College undegraduates with call center (collections OR sales)
working experience are welcome to apply!

• Graduate of any 4 year course or any 2 year Tech course
• Undergraduates with collections or sales call center experience.
• At least 6 months of working experience in a call center setting.
• Experience in collections or sales is an advantage.
• Did not apply in the last three months
• Analytical and problem solving ability.
• Ability to develop great people interaction and communication skills.
• Willing to work midshift or night shift.
• Willing to work full time.

Company Name :
Accenture
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
5/F Makati Stock Exchange Ayala Avenue Makati City 1200

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NETWORK ENGINEER
The Network Engineer supervises various functional activities of the Network Administration Team, such as Firewall/VPN, LAN/WAN, Network Services and Voice, for the different sites.

Responsibilities:
• Supervise troubleshooting activities related to network problems.
• Coordinate with concerned teams, vendors, and or appropriate third party who are part of the Project Management for all escalation issues.
• Review and provide inputs to network design to ensure adherence to local and Global Accenture Infrastructure standards and recommend approval for implementation.

REQUIREMENTS:

• Must be a Degree Holder of any IT or Engineering course

• At least 5 years technical experience in network administration, maintenance troubleshooting.
• Must have knowledge in Firewall/VPN, LAN/WAN and Special Services
• Intermediate to expert skills in Cisco Routers and Switches (3yrs hands on experience)
• Intermediate to expert skills in managing any firewall (Cisco ASA OR Checkpoint OR Juniper Netscreen with at least 2 years of hands on experience)
• Intermediate skills in managing DNS/DHCP services (1 year of hands on experience)
• Leads or supervises a team of 4 or more people
• ITIL familiarity
• Basic understanding of Quality of Service. Hands-on experience with Packetshaper is a plus.
• CCNA/CCNP is an advantage

Company Name :
Accenture
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
5/F Makati Stock Exchange Ayala Avenue Makati City 1200

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Service Delivery Operations Team Lead (POS)

The incumbent should have deep POS skills for both functional and technical, experience in leading cross-border support teams, and the executive presence to work directly with business and IT leadership.

KEY AREAS OF RESPONSIBILITY:

• Is accountable for all work delivered through a service delivery operation:

* Global
* Regional
* Industry
* Function

• Manages teams, implements and improves standard processes and tools to drive operational efficiencies, and meet operational and financial commitments.

• Supports the sales process as needed by participating in the solution design

• Provides technical support for Store System applications including POS, Loss Prevention and Inventory areas.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Minimum of 5 years of experience with retail store environment functional architecture
* Minimum of 3 years of experience with application support, management or project delivery for POS systems
* Minimum of 3 years of experience leading a geographically dispersed application management team
* Minimum of 1 year of experience with application support, management or project delivery for Loss Prevention Systems
* Hands on experience with Epicore POS System
* Hands on experience with Aspect Loss Prevention systems
* Experience with Operations Tools from Computer Associates (CA) such as Unicenter

Not a Jobstreet member? Email your resume to work@accenture.com with the subject line JSPOS100609

Accenture is an Equal Opportunity Employer

Want to talk about it? Give us a call at our recruitment hotline 911-7777

Company Name :
Accenture
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
5/F Makati Stock Exchange Ayala Avenue Makati City 1200

No related posts.

Oracle-BI (OBIEE Plus) SME
The Oracle-BI (OBIEE Plus) SME contributes to the development, delivery and maintenance of technology based business solutions. He/she is skilled in designing, coding, testing, and implementing configuration changes to software applications to meet both functional and technical requirements. He/she has some oversight responsibility for the technology solution and has responsibility in the development of the team.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* At least 3  year(s) of working experience in the related field is required for this position.
* Deep understanding of Siebel Analytics and Hyperion

Company Name :
Accenture
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
5/F Makati Stock Exchange Ayala Avenue Makati City 1200

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WORKFLOW DEVELOPER
(National Capital Reg)

* Design / configuration of technical processes / steps in the business process modeling workflow tool (Intalio|BPM), including set-up of user task screens and development of web forms
* Experience the new technology in business process modelling development project.

REQUIREMENTS:

* Candidate must possess at least a Bachelor’s/College Degree , any field.
* Process Architecture / Orchestration Background
* Familiar with tool modeling capabilities and rules processing
* Primary Skill: 6 months to 1 year experience using TIBCO iProcess , ARIS or equivalent business process modeling workflow tool ; 1 year experience using XML
* Secondary Skills: 6 months experience in Java and Web Services
* Full-Time positions available.

Company Name :Accenture
Industry :Call Center / IT-Enabled Services / BPO
Type of Company :Private Limited Company, Foreign Based Company
Location :5/F Makati Stock Exchange Ayala Avenue Makati City 1200

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Accenture is looking for call center employees.

RESPONSIBILITIES:

Identify and handle customer inquiries, resolve customer concerns and maintains customer satisfaction.
Provide assistance in handling customer’s Technical Requirement.

REQUIREMENTS:

Graduate/Diploma Holder or College Level with equivalent experience.
Preferably 6 months to 1 year relevant experience in a call center handling technical support account or in outsourcing, shared services, operations or in the service industry.
Knowledge/ experience in IT or network administration a plus.
Excellent in verbal and written communication skills.

Keen on building a long term career with a leading global company? Apply now! Email your resume to work@accenture.com. Indicate the reference code JD0109 and the specific position you are applying for in the subject line.

We highly encourage walk-in applicants for our Technical Support Representative and other Agent positions.

Visit our Recruitment Center:
3rd Level Robinsons Pioneer Mall (near theaters)
Pioneer St., Boni Avenue
Mandaluyong City
Mondays to Fridays, 10:00 am to 4:00 pm

Please bring the following:
Updated resume
School records: Transcript of Records, Diploma, Certificate of Graduation
any valid ID with picture, to be able to get in the Accenture premises

Visit our website accenture.com/philippinecareers or call our recruitment hotline at 911-7777 for more information.

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