Posts tagged Quality Manager
NCO Call Center – Quality Manager
Jan 9th
Quality Manager (Clark, Pampanga) RESPONSIBILITIES:
* Drive Service quality indicators and initiatives on a daily basis through the Center Quality Supervisor and TQMs. * Liaison Center Quality issues to the appropriate client support groups * Assist in the implementation of all Service Field Quality initiatives. * Act as a member of any More >
Training and Quality Manager in QC
Dec 2nd
Training and Quality Manager (National Capital Reg – Mandaluyong, Quezon City) Responsibilities
* Lead/Manage all aspects of Quality excellence with emphasis on continuing to improve operating results and strengthening underlying processes. * Plan and strategize key training initiatives in line with client requirements. * Providing Operational floor management by monitoring service levels, More >