Posts tagged Service Delivery Manager
Service Delivery Manager – NCO Philippines
Apr 21st
Service Delivery Manager RESPONSIBILITIES:
* Plans production operations with production manager and supervisors, establishes call center priorities and sequences for conducting campaigns and programs in order to achieve client SPH, Conversion, Penetration and hours goals * Prepares operational schedules and coordinates activities to ensure production and quality of service meets specifications. Communicates More >
NCO Jobs – Service Delivery Manager
Mar 3rd
Service Delivery Manager | CLARK (Central Luzon – Clark, Pampanga)
RESPONSIBILITIES:
* Plans production operations with production manager and supervisors, establishes call center priorities and sequences for conducting campaigns and programs in order to achieve client SPH, Conversion, Penetration and hours goals * Prepares operational schedules and coordinates activities to ensure production and More >
Apac Customer Services – Service Delivery Manager
Feb 15th
Service Delivery Manager – Leyte (Eastern Visayas – Palo, Leyte)
• Manages client relationships to ensure clients receive expected value.
• Develops client strategy to achieve expectations and to identify new opportunities for growth.
• Aligns APAC short and long term strategies with the client to maintain and expand revenue.
• Collaborates with other internal More >