Posts tagged Sykes Asia
SYKES Asia – Communications Specialist
May 25th
Communications Specialist (National Capital Reg – Ortigas)
Responsibilities:
Identifies, develop and plans communications strategies and implements to various external and internal platforms Manages and daily monitors all digital and online efforts of Sykes and its competitors Manages and regularly monitors the Internet and Intranet platforms of Sykes
Requirements:
Graduate of any More >
Branding Specialist – Sykes Asia
May 17th
Branding Specialist (National Capital Reg – Ortigas)
Responsibilities:
* Works together with the Branding & Communications Associates in formulating, developing and translating events and marketing objectives into creative designs, visual concepts, and implementation plans specific to events or below the line activities * Major company events such as Summer Picnic, Year-end Party, Sports More >
Telecom TSR – SYKES Asia
May 1st
Technical Support Representative – Telecom (National Capital Reg, Southern Tagalog)
Responsibilities:
• Ensure all required data is provided; if data is missing, etc., order is rejected back to requestor • Submission of order to telco provider or appropriate team • Ensure orders received are submitted to vendor or returned to requestor within 2 More >
Inbound Sales Agent – Sykes Asia
Mar 15th
Inbound Sales Agent (National Capital Reg – Ortigas, Pasig CIty)
Responsibilities:
* Successful applicants will provide inbound customer and sales support to clients of the world’s leading online travel company. They are expected to achieve individual and team performance targets, which include customer serice, sales, productivity and quality standards.
Requirements:
* At least 2 years More >
TSR for Laptops – SYKES Asia
Mar 1st
Technical Support Representative for Laptops (National Capital Reg, Southern Tagalog)
Responsibilities:
* Document all customer calls in call tracking system. * Parts sales and order processing. * Use knowledgebase tools to search for customer solutions. * Utilize all product documentation to provide customers answers to questions and problem resolution. * Repair/Work Order processing. More >
CSR for Back-Office : Sykes Asia
Jan 11th
CSR for Back-Office Support (Job Code: CSR-BOS) (National Capital Reg – Quezon Avenue, Quezon City)
RESPONSIBILITIES:
* To provide quality customer service to clients via back-office support (chat, email, etc.)
REQUIREMENTS:
* Finished at least 2 years in college or similar college-level education (any course) * Working knowledge of computers * Excellent written and spoken More >
Sykes Asia – Investments and Banking CSR
Nov 23rd
Customer Service Representatives for Investments and Banking (National Capital Reg – Makati City)
RESPONSIBILITIES:
* Successfully complete the Financial Industry Regulatory Authority (FINRA) certification requirements for the Series 7 and Series 63 course when needed. * Satisfactorily complete the systems training to support clients by phone * Achieve minimum Accuracy standards * Achieve More >
Spanish Speaking CSR – Sykes Asia
Nov 16th
Spanish Speaking Customer Service Representative (Job Code: ASCO SPA) RESPONSIBILITIES:
* Tracks customer orders within business system and react as necessary
* Provides assistance to customer for various inquiries and issues
* Provides customer inbound, outbound support and marketing initiatives through phone and email
* Ensures that required information is logged into central information More >
Sykes Asia – Technical Support(Korean Speaking)
Nov 10th
Korean Speaking Technical Support (National Capital Reg)
RESPONSIBILITIES
• Provides first line technical support through phone, fax, and email.
• Accepts inbound/outbound email/calls • Utilizes laboratory resources to walkthrough customers and verify symptoms • Ensure required information is entered into ICIM pertaining to customer problems or requests • Complete logging of contacts/transactions encountered • More >
