Posts tagged Team Leader
Team Leader
Sep 1st
Team Leader
RESPONSIBILITIES:
* Will provide leadership, support and guidance to frontline staff to assist in achieving and maintaining the productivity targets identified in contracts. * Coordinate the reporting of agent statistics to relevant Operations Manager in a timely manner. * Develop all frontline personnel and be a positive role model for More >
TEAM LEADER
Sep 1st
TEAM LEADER (National Capital Reg – San Juan City)
Responsibilities:
* Supervise agents/ associates and must embed positive influence to the team * Coach, mentor and responsible for the team’s performance versus metrics targets * Drive the metrics through sound, creative and innovation methodologies * Apply logic and process work flow in analyzing More >
Convergys Hiring Team Leader
Jul 21st
Team Leader- Technical Account URGENT (San Lazaro, Manila) (National Capital Reg – San Lazaro, Manila)
RESPONSIBILITIES:
* This position is responsible for supporting; coaching; developing and supervising a group of employees in a Service Center/Operations environment. * Ability to guide individuals toward goal achievement using negotiation, teamwork / collaboration, motivation and staff More >
Telus Philippines – Team Leader
Jul 10th
Team Leader RESPONSIBILITIES:
*Leads and manages a team of CIAs and Sr. CIAs in the optimal execution of call center operations activities (i.e. taking calls, addressing customer issues / complaints, placing sales orders). Ensures that each team member meets / exceeds their goals and metrics on a daily, weekly, and monthly basis. More >
Team Leader for Tech Account
Jun 1st
Team Leader – Tech Account (National Capital Reg – Pasig City)
Responsibilities: The Coach will supervise 15 – 16 agents and will effectively manage the integration of the account’s directives, policies, and procedures. He/she will monitor queue activities to ensure achievement of Service Level Metrics. The Coach will also conduct remote and desk-side More >
Team Leader – Trend Micro
Apr 20th
Team Leader
* Monitor engineer productivity based on targets set * Monitor engineer adherence to case handling procedures and training targets * Monitor and achieve customer satisfaction targets * Monitor and maintain desired employee motivation * Create Schedule and monitor adherence to schedule * Evaluate performance of Engineers * Handle Escalated More >
Team Leader(Spanish Speaking) – Sitel Ortigas
Feb 10th
Spanish Speaking Team Leader (National Capital Reg)
Responsibilities: The Coach will supervise 15 – 16 agents and will effectively manage the integration of the account’s directives, policies, and procedures. He/she will monitor queue activities to ensure achievement of Service Level Metrics. The Coach will also conduct remote and desk-side call monitoring with each More >
Sitel Ortigas – IT Site Support Team Leader
Feb 1st
IT SITE SUPPORT TEAM LEADER (National Capital Reg)
Responsibilities:
• Good communication skills. This includes being a good communicator and a good listener • Process oriented. Adheres to the agreed policies and procedures • Character. Strong personality who can speak up to the client and other Department Managers • Skill in organizing resources More >
Sitel Ortigas – Spanish Speaking Team Leader
Feb 1st
Spanish Speaking Team Leader (National Capital Reg)
Responsibilities: The Coach will supervise 15 – 16 agents and will effectively manage the integration of the account’s directives, policies, and procedures. He/she will monitor queue activities to ensure achievement of Service Level Metrics. The Coach will also conduct remote and desk-side call monitoring with each More >
MicroSourcing Philippines – Team Leader
Jan 12th
Web Content Team Leader (National Capital Reg – Eastwood City, Libis, Q.C.)
Responsibilities: We are in need of Web Content Team Leaders to supervise a team of content writers for a U.S based client. This team is responsible for writing search engine optimized content for web pages that are accessed through Google and More >
GlobalSky Communication – Team Leader
Jan 5th
Senior Team Leader (National Capital Reg – Ortigas)
Requirements:
* Global Sky a high quality Philippines call center established for more * than 6 years is launching several new client projects starting in 2010 * for US time zone. immediate positions available for EXPERIENCED team * leaders. These new projects promise to be More >
TeleTech Jobs – Team Leader
Dec 29th
CAINTA – Senior Team Leader RESPONSIBILITIES:
* To provide support, guidance and mentoring to Team Leaders, coordinating them in a united program goal that sees departmental objectives achieved. * To develop each Team Leader individually, working towards creating a cohesive and dynamic leadership team. * To provide strategic support to the Operations More >
Call Center in Makati – Team Leader
Nov 21st
TEAM LEADER (Satellite TV Account) RESPONSIBILITIES:
* Excellent verbal and written commuinicaton, organizational and interpersonal skills required * Used to people management and performance improvement * Team management and expectation setting
REQUIREMENTS:
* Candidate must possess at least a Bachelor’s/College Degree , Computer Science/Information Technology, Political Science, Business Studies/Administration/Management, Human Resource Management, Mass Communications More >
Team Leader – AsiaTalk Telecom
Nov 16th
Team Leader (National Capital Reg – Ortigas)
Responsibilities:
* Team Leader will be assigned to manage a team of outbound sales agents who are responsible for selling and promoting the company’s long distance services to Filipinos living in the United States.
* Team Leader must: * – manage the performance of the team and to More >
Team Leader in Tarlac
Nov 4th
Team Leader (TARLAC CITY- Immediate Hiring) (Central Luzon – Tarlac City)
Responsibilities:
Administrative • Supervises and coordinates with the support team. • Looks on adherence to company and account policies and house rules. • Ensures that agents have the knowledge, skills and equipment required to carry out their function effectively and efficiently. More >
