Responsibilities:

  • Handle inbound customer service support calls from established customer
  • Cross sell value added services or products that are offered by the company
  • Provide consistent, superior service to every customer by utilizing all available tools and resources.

Requirements:

  • At least 18 years old
  • Should have completed at least 2 years of College
  • Strong interpersonal and excellent communication skills
  • Experience with MS Office products and web-based applications
  • Ability to learn quickly in a changing environment
  • Proficient in problem solving, decision making and multi-tasking in a fast paced environment
  • A passion for customer service
  • Call Center experience / background is a plus
  • Applicants should be Filipino citizens or hold relevant residence status
  • Must be willing to work in Mall of Asia, Pasay City and can start immediately

 

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