Teleperformance – TSR in Mandaluyong
FRENCH Speaking Technical Support Representatives
(National Capital Reg – Mandaluyong City)
* Inbound Printer Technical Support
* Assist US/Canada-based customers with hardware/software technical support
* Fluent in both French and English
* Typing of 35 WPM or greater (Negotiable clearly indicate those who do not meet 35 WMP)
* Required Minimum of 6 months customer contact experience, face-to-face- or over the phone
* Basic computer hardware and software knowledge including MS Windows (3 skills that have been discussed)
* Close to Neutral accent/Trainable French communication skills
* Ability to multi-task
* Time management skills
* Excellent management skills
* Excellent communication skills
* Problem Solving / Troubleshooting
* Demonstrated ability to handle upset customer inquiries positively and professionally
* Applicants should be Filipino citizens or hold relevant residence status.
Pavillon Mall EDSA Central Mandaluyong City —-.
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