Product Trainer – TeleTech Jobs

PASAY – Product Trainer
RESPONSIBILITIES:

* Excellent oral, written and interpersonal communication skills
* Active listening and attention to detail
* Must be able to interact effectively with all employees
* Strong knowledge of computers
* Computer literacy with Windows 2000 and NT; strong knowledge of the Microsoft Office Suite including Word, Excel, Access and PowerPoint and data based programs
* Data entry, spelling, grammar and proofreading skills required
* Ability to learn systems / products to convert knowledge into effective training materials and programs
* Ability to interact with other departments to coordinate effective training programs
* Ability to probe by asking appropriate questions to define customers’ needs and desires
* Ability to identify issues / problems that will effect training
* Ability to understand the drivers of profitability and apply that knowledge to training needs
* Ability to identify, trouble shoot and resolve training problems including follow through.
* Adapts strategies and solutions that are consistent with project goals and objectives, demonstrating critical thinking when making decisions and problem solving.
* Excellent writing skills with the ability to develop training materials
* Ability to quickly assess employees’ abilities and capabilities to learn tools to be able to produce job results
* Proven ability to connect to people of all backgrounds, and through teaching and coaching, enhance their performance.
* Ability to utilize any tools / equipment to train effectively
* Must be willing to work in Pasay

To apply online visit www.HirePoint.com. The exclusive career gateway of TeleTech.

Company Name :
TeleTech Customer Care Management Phils., Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Foreign Based Company
Location :
Bldg F SM Corporate Office 1000 Bay Blvd. SM Central Business Park, Bay City Pasay City 1634
WebSite :

http://hirepoint.com