Technical Support Associates – Sta Rosa
Responsibilities:
- Answering incoming calls promptly and according to our established call-handling processes
- Enhancing customer relationships through the identification of customer needs and opportunities
- Providing excellent customer service in a professional and timely manner every time
Requirements:
- Strong written and conversational English communication skills
- A working knowledge of MS Office products: Mail, Word, & Excel
- A full-time commitment to deliver relevant solutions on time in a dynamic, fast-paced environment
- Six (6) months work experience in the call center industry or completion of at least two (2) years of college education
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