TELUS International – Back Office Representative

Back Office Representative to start ASAP!!!
RESPONSIBILITIES:

*  Managing service orders for voice and data services
* Identifying discrepancies, special equipment, or field work needs
*  Activate and modify network features within the switch
* Update and correct assignment information within various systems
*  Trouble resolution – investigate held orders; initiate corrective action, refer to another area
*  Single Point of Contact – provide assignment assistance and information to other departments when required to investigate, monitor and resolve internet products and services issues within established guidelines to provide guidance and support to resolve trouble tickets and client issues, CBR-Call Back number issues, Task List Referrals

REQUIREMENTS:

* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Applicants must be willing to work in Araneta Center Cubao Quezon,City.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 25 Full-Time positions available.

recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440

Interested candidates may visit us at 1st/Floor TELUS House Araneta Center Quezon, City
You may also email us your comprehensive resume and contact numbers to: recruitment@telusinternational.com.ph For more information please visit: www.telusinternational.com.ph or call us through 638-9440

Company Name :
TELUS International Philippines, Inc.
Industry :
Call Center / IT-Enabled Services / BPO
Type of Company :
Private Limited Company, Local Based Company
Location :
31st Floor Discovery Suites, 25 ADB Avenue, Ortigas Center, Pasig City 1600
Company Fax :
6389445

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