Telus Jobs – Client Care Representative
Client Care Representative Market! Market! Site to start ASAP!!!
RESPONSIBILITIES:
* Managing service orders for voice and data services
* Identifying discrepancies, special equipment, or field work needs
* Activate and modify network features within the switch
* Update and correct assignment information within various systems
* Trouble resolution – investigate held orders; initiate corrective action, refer to another area
* Single Point of Contact – provide assignment assistance and information to other departments when required to investigate, monitor and resolve internet products and services issues within established guidelines to provide guidance and support to resolve trouble tickets and client issues, CBR-Call Back number issues, Task List Referrals
REQUIREMENTS:
* Candidate must possess at least a Vocational Diploma / Short Course Certificate, Bachelor’s/College Degree , any field.
* Applicants must be willing to work in Fortbonifacio,Global City,Taguig.
* Fresh graduates/Entry level applicants are encouraged to apply.
* 25 Full-Time positions available.
recruitment@telusinternational.com.ph www.telusinternational.com.ph +63.2638.9440
Interested candidates may visit us at : Mondays to Fridays (11am-4pm) 5th Floor Market! Market! Fortbonifacio, Global City Taguig City.You may also email us your comprehensive resume and contact numbers to: recruitment@telusinternational.com.ph For more information please visit: www.telusinternational.com.ph or call us through 638-9440
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