Helpdesk Analyst
(National Capital Reg – Makati City)

Responsibilities:
- Enter support requests in Bugzilla tracking system.

Requirements:
- Candidate must possess at least a Bachelor’s/College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
- Had detailed understanding of PLS Pro application to be able to respond to user questions.
- Has ability to read and understand java code to enhance product knowledge relating to specific user questions.
- Possess the ability to execute select SQL code to understand data issues.
- With Unix skills to navigate file system and read log files.
- Strong analytical and interpersonal skills are required.
- Commitment to detail, quality, and customer focus.
- Available IMMEDIATELY.
- Willing to work on night shift and extended work hours.
- Willing to work in a Makati based office.
- Applicants should be Filipino citizens or hold relevant residence status.

***FOR DIRECT EMPLOYMENT***

Interested applicants may send their resume with recent 2×2 photo to:

TEMPS AND STAFFERS INC.
2/F Servicio Filipino Bldg.,
105 West Avenue, Quezon City
Email:julie@tempsandstaffers.com
Tel: 376-6887 local 114
Mobile: 0922-8997863

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