Transcom Asia Pasig – CORPORATE TRAINER

CORPORATE TRAINER (TRAINING SUPERVISOR) (FOR PASIG SITE)
(National Capital Reg – Pasig City)

Responsibilities:
• To develop & facilitate training to ensure that call centre representatives have skills, knowledge, and motivation necessary to meet client/business requirements. Learning programs will support continuous improvement and competitive learning.
• Responsible for maintaining schedule and timing of a training class including reporting, documentation, and course material.
• Responsible for course material updates
• Reporting
• Spend training time with each back-up Trainer monitoring their training each quarter, feedback to be documented
• To maintain a satisfactory level of technical and professional skills & knowledge in related areas.
• To ensure training materials and aids are prepared prior to start of training.
• To complete all training documentation within timelines
• To communicate with Training Manager any training issues that need to be addressed or escalated.
• To complete a daily report for all training days.
• To complete a weekly test for the campaign being trained or worked each week.
• To update course materials within two business days of new information.
• To be clear on objectives, agenda, and course content in training environment, and to use effective methods to guide classes towards successfully achieving those objectives.

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , any field.

* Required language(s): English

* At least 3 years of working experience in the related field is required for this position.

* Applicants must be willing to work in Pasig City.

* Must have excellent Communication Skills.

* Proficient in MS Office.

* Preferably 3 Yrs and up Experienced Employees specializing in Training & Development or equivalent.

* 5 Full-Time positions available.

Urgency to fill the position.

Send your CV only once.

Apply today!

Transcom Asia
4th Flr. Transcom Center Bldg.,
Las Fiestas Rd. (beside Fun Ranch & Tiendesitas)
Fontera Verde Compound,
Pasig City, National Capital Reg 1600
Telephone: 702-2400 or 702-2447

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