Customer Service Officer
Customer Service Officer (Thai / English Speaking)
(National Capital Reg – Makati City Philippines)
Responsibilities:
* Respond to customer inquiries
* Handle and resolve customer complaints
* Provide customers with product and service information
* Process applications
* Follow up customer calls
* Complete call logs
* Effectively deal with angry callers, and upset customers
* Record details of inquiries, comments and complaints
Requirements:
- Successful completion of High Shool with 7.5 average, (8.0 for most courses)
- Required skill(s): Microsoft Windows.
- Required language(s): Thai, English. Knowledge of Chinese will be an added advantage.
- At least 2 year(s) of working experience in the related field is required for this position. Fresh graduates are encouraged to apply.
- Preferably Junior Executives specializing in Customer Service or equivalent.
- Applicants must be willing to work in Makati City, Manila, Philippines.
- Must be able to work shift, irregular and also weekends and public holidays
Welton Philippines Interactive Enterprises Inc.
Website: http://www.wixinteractive.com
Company Address: 10th Floor Marvin Plaza Bldg. Pasong Tamo Makati City -
Industry: Call Center / IT-Enabled Services / BPO
Type of Company: Private Limited Company
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