Solutions Engineer – WeStaff Resources

Solutions Engineer
(National Capital Reg – Makati City)

Responsibilities:
• To work as key part of sales organization in order to support a heavily led consulting sale.
• To understand business processes within the contact centre environment. To build, document and present business cases for NICE solutions.
• To position and present the proposed solution to end users, technical staff, operations and senior managers.
• To identify groups that need to be educated on the technology and deliver the required training and knowledge transfer.
• To organize training sessions for channels and alliance professionals on how to sell and position the Company and its solutions for the Contact Centre market.
• To take ownership for drafting and managing high quality responses to RFPs and RFIs.
• To build a strong working relationship with the relevant groups within NICE including engineering, sales, services, alliances and business partners where appropriate.
• Assist in the selling process of NICE Systems solutions to prospects and current customers.
• Lead in specifying the integration solutions
• Responsible for Project Reviews, including:
o Technical analysis of customer requirements
o Technical negotiations with customers
o Creating configurations / quotes for customers
o Preparation and sign off of technical proposals for customers
• Act as an integral team member working to achieve regional and team sales goals
• Manage pending sales situations from a technical pre-sales perspective, working along with Sales Directors and Regional Sales Managers both in-house and on-site, providing all support for achieving success in sales
• Participation in trade shows
• Approximately 50+% travel required

Requirements:

* Candidate must possess at least a Bachelor’s/College Degree , Professional License (Passed Board/Bar/Professional License Exam), Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic), Business Studies/Administration/Management, Marketing or equivalent.
* Required skill(s): cti, crm, voice recording, pbx, acd, Windows NT 4.0.
* Required language(s): English, Filipino
* At least 4 year(s) of working experience in telecommunications / call center technology.
* Applicants must be willing to work in Makati City.
* Preferably 1-4 Yrs Experienced Employees specializing in Sales – Engineering/Technical/IT or equivalent.
* 5 Full-Time positions available.

Company Name :
WeStaff Resources Incorporated
Industry :
Human Resources Management / Consulting
Type of Company :
Private Limited Company, Local Based Company
Location :
2014 San Marcelino Street, Malate Manila 1000

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