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Nokia 5800 Firmware Update not for RP Users

Abe Olandres Editor-in-chief March 31, 2009 · 2 min read

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Hello! Are you a Nokia 5800 XpressMusic owner? Please take the quick survey here!

I’ve already been getting emails and comments from readers on how to get the latest firmware update for their Nokia 5800 XpressMusic. Unfortunately, the announcement yesterday by Nokia does not include handsets released in the Philippines.

Though this was not included in the original press release sent by Nokia Global office, the local reps have stated that:

Nokia Finland sent out a news release today regarding a software update for Nokia 5800 XpressMusic. However, this particular update will not yet work for Nokia 5800 XpressMusic devices sold in the Philippines.

And though they did not say why, it could be one of several things — it’s specific to a region or carrier or the bug fixes included were for models with different chip components (remember the news last month that Nokia was replacing the defective speakers?).

nokia 5800

There’s no specific date when the Nokia 5800 for the Philippines will get its firmware update. I personally am waiting for it since last month. I am not also sure what will happen if you still opt to use that update for your phone. If you bought your handset outside the country, like Hong Kong for example, it may not also apply.

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Abe Olandres

Editor-in-chief

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and is considered by many as the Father of Tech Blogging in the Philippines.

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356 Comments

leeger · 17 years ago

wala pa din update kahit sa FOTA/NSU, nakakaasar na nokia ph

jeffmel · 17 years ago

ey guy! newbie here. i just updated my nokia 5800 to v21.. but aernal letter below thwe signal bars change it letter e instead of 3g. can anyone share the prduct code for nokia 5800 blue— my.orig.product is (0578306)—

princemichaels · 17 years ago

Off-topic Help – Need a secure web proxy to get around my school firewall. Any suggestions?

rui · 17 years ago

wala naman V.21 sa NSU. bat ganun gang V.20 lng?? kala ko b released na? baka via FOTA pa lang sya available..

rui · 17 years ago

hi guys. i’m planning kc to buy 5800. my mga tananungan na ko na mga stores and the version they sell is either V.11 or V.20. which is bettet ba na bilhin ko. and paano mag upgrade sa V.21????? pls. i need your reply pls teach me how to upgrade. pls pls pls…. thanks sa inyo…

leo23 · 17 years ago

TO LUIS:
pareho tayo ng phone(color&product code) naka pag update nako sa v21 using NSU last may19 wala namang probelema during my update..

Luis · 17 years ago

When I checked whether my nokia 5800 blue (Prod. Code:0578306) can already have the v21 update in the nokia site, it says that it is available for my phone. But when I tried to update my phone via NSU, it says that there are no software updates for my phone. I am still stucked with the version 11! Help??????????

Ken · 17 years ago

Finally, i’ve upgraded to v21… available na sya sa NSU :)

leo23 · 17 years ago

meron ng firmware v21 update sa NSU,for product code 0578306 blue..na update ko na yong phone ko astig!!!!

Reborns · 17 years ago

Of course, what a great site and informative posts, I will add backlink. Regards.

Kurvs · 17 years ago

Oh, and the latest version of NSU is 1.6.11, just to be sure.

Kurvs · 17 years ago

If NSU doesn’t ask you for an update anymore, try to download the latest version directly from the Nokia website. Either that, or maybe because your NSU successfully updated without you knowing. ^^

leo23 · 17 years ago

anong version yong bagong NSU update????? v1.6.11en yong sa akin

Katrin · 17 years ago

@ Kurvs, I saw the NSU update pero I can’t update it, di daw maganda net connection ko (Ano pa bang gusto niya eh DSL na ako -_-) then i reinstalled it pero di na lumabas yung update ulit for the NSU.

I tried to update my phone but again. it’s an EPIC-FAIL D: lol

quiters · 17 years ago

Wala pa rin yung firmware update sakin

sabi,
NO UPDATES AVAILABLE

LINTIK NA NOKIA PHILIPPINES NA YAN!!!

Kurvs · 17 years ago

May bagong version na ng NSU! That’s good news; it means that it won’t be long before we get the v21 update! ^_^

leo23 · 17 years ago

anong product code may v21 na sa NSU?????? 0559953 palang alam ko.

Tristan · 17 years ago

I just checked. Version 21 is now available at nokia.com.ph via NSU.

jeoff · 17 years ago

guys according dito available na raw ung v21 sa philippines. try nyo nga sa FOTA.

Tristan · 17 years ago

I just updated to ver 21 from ver 20 using FOTA!

I checked NSU first for updates for my phone (product code 0559953) but none were available. So I decided to use FOTA. To my surprise ver 21 was available!

The update is only 4mb, so it was downloaded very quickly to my phone using wifi.

Tristan · 17 years ago

I just updated to ver 21 from ver 20 using FOTA!

I checked NSU first for updates for my phone (product code 0559953) but none were available. So I decided to use FOTA. To my surprise ver 21 was available!

JAY · 17 years ago

Guys,

if you don’t want to wait for nokia to release the update here in phils, you can have the update by changing the prod code using JAF application. I’ve updated mine yesterday and feel like my 5800 was reborn! the performance esp. the speed of the phone and browser have greatly increased. (not sure for the boot up) the secondary camera can now be used to take photos. you can now use “search” in finding anything on the phone (previously your search is limited to the internet only). what i’m saying is the update is great and you don’t have to be a sitting duck in waiting for nokia to release it for RP users.

Katrin · 17 years ago

@leo23, I see. I’ve installed dictionary on my phone already. Oxford dictionary and Thesaurus lol

Then, we really just have to wait. Thanks for the wrap-up ^^

sean · 17 years ago

ok v20 n din ako pero yung search sa home ng eeror bkt kaya

ikra666 · 17 years ago

Nokia 5800 firmware version 21.0.025 has lastly released in Bangladesh.i’m amazed by the camera performance & much more responsive,snappier user interface…

leo23 · 17 years ago

@katrin,all we can do for now is to wait for the new firmware,on what i read the new firmware is v21..this version will only release in asia..i think this version is now available in hongkong and taiwan

Katrin · 17 years ago

@leo23, “A higher version will be eventually released for the Philippines but currently there are no confirmed dates yet” It’s fine to wait than to do that change code, but what do they mean by higher version? Like v30 and stuff? If that’s the case, then the v20 updated will be included on the higher version? I just want the dictionary on the v20 firmware update. T______T

I have the product code 0559953 but i can’t update it. I’ve been working on this for 2 days already but since the update is an epic-fail to me. I give up lol

Nokia5800user · 17 years ago

@johnnyboy, i used 0559953

Johnnyboy · 17 years ago

What product code did you used?

Nokia5800user · 17 years ago

@leo23, yeah, i also received that kind of reply from nokia, i said just the product code if you want to update. Its up to you. :-)

@johnnyboy, yes, they will not know that you have changed the product code. There’s already one guy here who went to nokia center (with a changed product code for the update) and he said that the warranty was not affected. It’s the same as you haven’t done anything to your phone.

Johnnyboy · 17 years ago

To Nokia5800user:

I’m just curious when you said “after you update, change again to your original phone code so that the warranty will not be affected”

If ever I encounter a problem with my Nokia5800 (not from changing the product code), would Nokia Care know that I changed the product code?

leo23 · 17 years ago

nag email ako regarding sa new software sa nokia eto reply nila.

Thank you for emailing Nokia Careline.

In response to your inquiry, unfortunately the version 2.0 software for the Nokia 5800 Xpress Music will not be released in the country. A higher version will be eventually released for the Philippines but currently there are no confirmed dates yet. Kindly check with our service centers directly regarding the software availability as usually it will be available with them first.

You can use this link to locate the nearest Nokia center near your area: http://www.nokia.com.ph/carecenters

You may like to visit our website at http://www.nokia.com.ph for more information and support for your Nokia device. If you have further enquiries, please write to us again or contact Nokia Careline at (2) 886 1234 (PLDT). We operate between the hours of 8.30am and 8.30pm, seven days a week.

Please help us improve our services by completing the Nokia E-mail Satisfaction Survey from the following link:
http://digiumenterprise.com/answer/?inv=10389145&chk=6J94AKBQ&anslang=42299

Kind regards,

Nicky E.
Nokia Careline

Nokia5800user · 17 years ago

Finally, i have updated my phone’s software to v.20 just this afternoon, thanks for the JAF application, even if my phone code version is still not yet included in the software update, i was able to update it just by changing the phone’s version code to the version code where the software update is available. If your unit is still not yet supported by the update, i advise you, don’t wait for so long, just change your code, search in google- Nokia 5800 JAF , i can say that its really safe, just follow the instructions, after you change the code, you can now update it to the latest software, after you update, change again to your original phone code so that the warranty will not be affected, experience now the v.20 software update, so I’m super happy coz my phones functionality is so great now. I mean, the touchscreen is super responsive than ever, and the built-in dictionary is complete and very useful, you can now take photos using the secondary camera, there’s already geo-tagging support, and there’s a lot, lot and a lot more improvements on my phone after the software update, now, with the benefits and super-improved features of the phone, i really can proudly say that- Nokia 5800 is really the best phone in town! Two-thumbs up!

Nokia5800user · 17 years ago

@paulo, i think its okay. Its just image.

paulo melendez · 17 years ago

Hello can I have permission to use that image of a nokia 5800 for my blog?

Heartburn Home Remedy · 17 years ago

The style of writing is quite familiar to me. Have you written guest posts for other bloggers?

Nikka · 17 years ago

To Chester: Nokia E75 should be out early May. Not sure yet about Nokia 5730 XpressMusic. No SRP yet for both phones.

Johnnyboy · 17 years ago

To Kyubi

I think it would be better just to wait for the update than changing your product code. If done incorrectly it may brick your phone and void your nokia warranty.

kyubi · 17 years ago

to Johnnyboy we both have the same product code ive already tried NSU and FOTA but this following applications doesnt work at all and says! no update available is there any other way i can update my 5800 firmware coed 0572818. is it safe to change the code ?

Johnnyboy · 17 years ago

Okay, I guess all I can do now is wait for the update. I’d rather wait than getting my phone bricked and void my warranty.

chester · 17 years ago

Hey guys, just a query. is Nokia’s E75 and 5730 XpressMusic already out here in the Phillipine Market? and If yes, how much does each phone costs? Thanks Much!

Nikka · 17 years ago

To Johnnyboy: It is not safe to change the product code because it may cause your device to malfunction and it may delete the license associated with the locally preloaded content — music and videos.

noknok5110 · 17 years ago

we need that update…nokia…

thephilippineisland · 17 years ago

Nokia 5800 is the best cellphone I have ever seen!

Johnnyboy · 17 years ago

My product code is 0578218 and I tried updating through NSU but the ver20 is still not available.
Is it safe to change the code through JAF? Will it void the warranty?

aldrin · 17 years ago

@Gadget Boy,

About your “applesque” claim, you have to consider that firmware updates are available for a fee only for iPod touch’s. We iPhone owners get to have the updates for free. But with the massive iPhone OS 3.0 coming, be it a touch or an iPhone you’ll be installing the update in, the price (equivalent to a Ninoy) won’t be much of an issue.

Tristan · 17 years ago

Apparently there are at least 2 5800 variants in the Philippines.

It seems that people who got their phones during the launch at the Fort in January have 5800s with a product code of 0559953. And version 20 of the firmware is already available for these phones.

5800s sold later have a product code of 0578306 and these phones will have to wait a while longer for their firmware update.

Gadget Boy · 17 years ago

That’s http://pinoygadgetprice.blogspot.com/ for the gadget prices in the Philippines

sorry abe for the ad. Keep it cool!

Gadget Boy · 17 years ago

We haven’t even seen the v.20 here in the Philippines, and here goes another firmware update for the rest of the world? Is Nokia vying for an “applesque” kind of update in which we need to pay for the new firmware?!

Oh well, if you want to check the latest gadget (mobile phones, pmp, mp3 players etc.) prices available in the Philippine market, then go to:

pinoygadgetprice.blogspot.com

thanks again abe!

Lloyd Lopez · 17 years ago

I updated my 5800’s firmware to ver 20.0.012 and so far I haven’t encountered any problems with it. I changed the product code to 0559953 (APAC 2 Blue – For Vietname not sure) using JAF then updated the firmware using NSU. After updating my phone, I changed the product code back to 0578306.