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January 16, 2009

Nokia 5800 XpressMusic Review

I ran the Nokia 5800 XpressMusic to a lot of stress test to dig beyond the touchscreen hype and found some surprisingly great features as well as shortcomings. Let me share with you why I thought the Nokia 5800 falls short of expectations but will remain on top of a lot of people’s must-buy list.


5800 review

Make and Construction
When I first read that the Nokia 5800 has a 3.2 inch (360×640 pixel) display screen. The three buttons at the lower part of the screen serve as shortcuts (Call knob, App Launcher and Cancel/End button — from left to right.) The other keys on the side include a dedicated camera button and volume controls. The SIM card slot (usually placed inside the battery compartment) is found on the left side along with the microSD card slot for easy access.

There’s a well placed slider-lock at the center-right side of the device that serves as a screen lock/unlock mechanism (easily reached by the right thumb or the left middle finger when holding the phone).nokia 5800 review

Aside from the glass screen, the entire device is made up of plastic so it feels light for its size. It’s a little thick at 15.5mm. I think it would have been nicer to the grip at 12mm or 13mm. The phone’s casing feels solid but battery cover suffers from the usual creaks (pretty common with NSeries phones). The hard-rubber carrying case is nice and the plectrum, which doubles as a stylus, can be attached to the case to avoid being misplaced. 

Connectivity and Mobile Web

The Nokia 5800 comes with all sorts of wireless connectivity – 3G/HSDPA, WiFi, Bluetooth and GPS — so it’s all set in that department.

Nokia’s built-in browser is generally good, especially on smaller screens especially that of the E63 and E71. Of course, they had to do something different for the 5800′s bigger screen but I felt the real-estate wasn’t maximized so you don’t get a great surfing experience. The browser is fast and displays flash files, but doesn’t render pages with javascripts well. The all-important back/forward buttons are also missing. Despite that, the pages load fast and the scaled images and texts are crisp (almost as good as on Opera Mini).

Usability and UI

The phone came with a stylus (with an extra one) and a plectrum (guitar pick) which gives you an impression that you will be using them more often that just your fingers when navigating the touch screen UI. Personally, I have an aversion to stylus as they remind me of the old, clunky PDAs. There’s haptic feedback which I think is a necessary feature for resistive touchscreens.

 

Fortunately, with the 5800, you are still able to make a phone call and send text messages with one hand, though half the time you’d end up using your fingernails instead of your thumb. The 5800 gives you 4 options for text input — full QWERTY, mini QWERTY (for portrait mode), handwriting recognition and the normal virtual phone keypad — which is nice because it provides the user more ways to type in text depending on the need and screen orientation. The system remembers your last input method and shows it in future instances until you change it.

 
  

The Media Bar is a small touch sensitive portion of the phone just at the top outer border of the screen that drops down to some shortcuts — Music Manager, Video Center, Internet and Photos.

The touchscreen is quite responsive but sometimes, it requires two taps to select an item or hotspot. Scrolling down with the finger takes a bit of practice and can become easy but scrolling up is almost impossible (that’s when you need to use the stylus). Haptic feedback makes things much easier though.

Multimedia & Photo Quality

The sound speakers are the loudest I’ve ever heard on a mobile phone and worthy of being in the XpressMusic class. I find it odd though that the speakers were unevenly placed on both the left side of the phone which makes me wonder that if you position it horizontally on the cradle for some hands-free movie viewing, both speakers are facing downwards (not upwards where the sound will have more open space to propagate). I guess that adds to the bass effect.

 nokia 5800 carl zeiss nokia 5800 iphone 3gnokia 5800 case

Video quality is good but not very impressive. If you compare the 5800′s 3.2″ screen at 360×640 resolution against the Xperia X1′s 3″ @ 480×800 pixel, you can see which screen has more pixels packed per square inch (more pixels per square inch, better video quality). The Nokia Video Manager (an app that automatically converts video files transferred to the phone) makes a low-quality compressesion that videos played on the 5800 ends up very pixelated. I converted my own videos (using Super) to match the settings I use for the iPhone 3G and while the output was better, the videos still appear dithered and the colors a bit faded.

I was puzzled why 3.2MP Carl Zeiss camera didn’t perform as well as other Nokia phones with the same optics. I took several sample photos below: 

nokia 5800 photos nokia 5800 photos nokia 5800 photos

Doesn’t work well at night and the dual-LED flash only performs better on close up shots. The picture of the steel Buddha here can be compared to the same taken with the Nokia N78 here.

What’s Missing or What I Would Have Wanted

  • USB port charging. Nokia already did it with the N85 so I don’t understand why the newer models don’t have it.
  • Updated firmware. The unit that I had some occasional hang-ups (apps not exiting properly) and one instance that the phone rebooted on its own.
  • Internal Storage. There’s only about 90MB of internal phone memory. The phone comes with an 8GB external microSD card so the only way to expand your storage is by replacing it with a bigger capacity (like 16GB).
  • Faster Processor. Sometimes, you’ll feel that the ARM 11 369 MHz CPU is slow. The Qualcomm MSM7201A 528 Mhz processor would have been better (the ones on the HTC Touch HD and SE Experia X1).

Of course, some of the items in this list would affect the phone’s final price so it’s a trade-off.

Conclusion

Over-all, the Nokia 5800 XpressMusic is a nice-to-have phone but fell short of my expectation as a flagship touchscreen phone. I guess, and because Nokia was late in the game, I expected them to score high in changing the way touchscreen phones interact with its user. The device’s dependence with the stylus ruined the experience (just like many stylus-touting touchscreen phone) and the plectrum was just a fancy addition that serve no extra function other than it symbolizes music (as in XpressMusic).

The S60 platform holds a lot of promise. It was great with a lot of NSeries and ESeries Nokia phones but it needs to be refined more for the touch screen. Had the Nokia 5800 been launched in January (or even June) of 2008, I would have given it more excuse. If this was the first touch screen phone I’ve ever used, I might have liked it a lot but after trying out the Omnia, Xperia X1, Touch HD, LG Cookie and iPhone, I’d put the 5800 somewhere in the middle.

nokia 5800 touch 

What’s most surprising with the Nokia 5800 is the price tag. It’s already a high-end phone but the price seemed unbelievably affordable. We’ve seen the N96 priced at 37k and the Nokia 8800 Arte at 47k. Even the 2-year old Nokia N95 8GB is more expensive than the 5800 — and this tells us something about how Nokia perceives its flagship touchcsreen phone.

Nokia knows its the king of alphanumeric candybar phones. It’s also getting a good boost in the qwerty smartphones. Yet, they are relatively behind the touchscreen race (despite the fact that they already had a discontinued touch screen phone 5 years ago) although this battleground is still fresh. Most consumers are wary to shell out 30k or 40k for a touch interface they are not familiar with so the 5800 is positioned really well as an affordable full-featured touchscreen phone.

For its features, I think the Nokia 5800 is still worthy to be priced at the 25k to 35k range but Nokia puts it at a very sweet spot of Php19,990. They did this to play catch with the rest and I believe they’d done a great job with marketing it as such. Nokia fans will surely love owning this little piece of history from Nokia.

Nokia N97 gets touchscreen and qwerty
Hundreds line up at Nokia 5800 launch
Nokia 5800: Early Bird Problems

946 Responses to “Nokia 5800 XpressMusic Review”

  1. comev40soon says:

    @lauren

    about dun sa breathing light umiilaw tlga yun kahit na ala message pero pwede nmanun ioff at mag blink lang kpag may message ka. settings > phone >notification lights > staby br. light > off

    tapos dun sa mga songs nangyari na rin yan sakin. ginawa ko pinalitan ko ung attibutes nung folder nung mga pinaglagyan ko ng songs kasi minsan may nahide ako na folder nag automatic na nahide din ung folder ng mga songs. change it to hidden refresh library tapos change it back refresh restart. XD

    sana makatulong ako.

  2. Anonymous
    Twitter: abrahamdsl
    says:

    uy, baka naman may makasagot sa inyo,n ung dec pa ito ko tinatanong…

    yung bang TV-out function nito ay parang computer na kapag kinonek sa projector ang press ng ilang buttons eh makikita na kahit anong gawin mo sa computer..

    or

    there are only some functions/areas/events kung kailan maga-output sa TV yung tv-out niya?

    thanks!

  3. edz says:

    Lauren HARD RESET MO

  4. josh says:

    guy panu ko malalaman kung anung firmware na ung nasa 5800 ko? panu ko rin magamit ung gps? and anung magandang anti virus para sa 5800? tnks! sana alang snob

  5. meldamae says:

    @josh: type mo *#0000#
    magappear ung software version mo.. :)

  6. meldamae says:

    hi everyone! :) 3weeks na phone ko, but im afraid to download apps (well, except for games in OVI).. hindi ko kasi alam kung safe ba at kung kung paano ung proper downloading,,,kasi once, nagdownload ako through Globe.wap pero walang nangyari……….. hindi ko pa rin masyado nalalagyan ng music phone ko kasi ang pangit naman kung walang album cover, please teach me how to download album cover through my phone???? thanks

  7. joey says:

    guys regarding sa new firmware na v40 wag nyo na pahirapan pa sarili nyo… just go to NOKIA CARE CENTER kung san malapit sa inyo….sila na po ang bahala mag change ng firmware ninyo…..wag na po kayo magdalawang isip.

    sa SM north edsa (cyberzone) meron po dun na NOKIA CARE CENTER dun po aq nag pa change ng firmware na v.40

    cge po un lng….

  8. cha says:

    yo guyz, pano mag update ng firmware at san pwde mag dload?..pano rin mainstall sa 5800 ko?
    sana sagutin nyo..tnx

  9. josh says:

    joey may bayad ba mag pa update sa mga nokia center?

  10. choy says:

    to cha & josh..hanap nalang kayo ng wifi zone..pag nakahanap kayo,just dial *#0000# then magpapop out yung current firmware version ng fon nyo..afterwards,select options then check for updates..wait nyo nalang if may sabihing updates..ganon lang..but be sure na fully charged fon nyo b4 u update..i hope that helped.. :)

  11. joey says:

    sa case ko po eh naka warranty pa po kc ang cp ko kaya d me sure kung meron bayad or free yung pag update ng firmware…..

    but i guess wala po bayad…..

  12. josh says:

    yup under waranty pa ung phone ko! in fact ala pa tung 1 week e! hehehe, anu bang additional features ung meron sa v40 na un? anyway ung pag access ba ng gps may bayad ba un?

  13. Jhaye says:

    how much po ang n5800 nowadays??

  14. joey says:

    dec 29 aq bumili eh 13,100php sa sm annex(cyberzone)… pero pag bumili kayo sa NOKIA eh mas mahal po around 15,000php pa rin…. ang laki ng deperesya…..

  15. josh says:

    12,350 sakin! un kc ung cost ng 5800 sa mga suplier nla! try nio tumawad hanggang 12,450 basta cash lng ung bayad kc pag card 14,450 ung bigay nila

  16. Jhaye says:

    @joey & josh

    salamat po!!

  17. jNm_23 says:

    mga kua bakit ung akin hangang ngayon hindi ako makaupdate nang v40..? gxt0h ko ng mag v40 parang sobrang astig..! anu p0ng no. nang nokia matawagan nga.. please reply p0h kau.. thank p0h..!

  18. jNm_23 says:

    mga kuya pag dinala m0h ba sa NOKIA CARE CENTER may bayad? magagawa nilang v40 kahit hindi pa puwede sa product code mo? reply p0h thankx..!

  19. -Louie- says:

    @jNm_23

    oo wlang bayad un kpag dinala mo yan sa NCC, kung asa warranty pa sya pero kung wla na i thnk meron ng bayad, tpos hnde cla pdeng mag-update ng 5800 kpag hnde pa available ung v40 sa’tin kc kya ung iba eh nka update ng v40 coz hinacked nila or change nila ung product code………….

  20. jNm_23 says:

    ahh tenk u sa sagot kua louie,.. eh ung sau na update muna? pano ba mag hack? anung kailangan..? (pero lahat ba nang product code na hindi pa nakakapag update kailan magpupwede?)

  21. Ben10 says:

    wala pa ring v40. :((
    can’t hack my phone cause it’s still in warranty. haist.

  22. ZackX says:

    I have a Nokia N97 mini. But I think I also like Nokia 5800, it’s so musical.. Haha. Not only that, But it’s so unique in many ways. I’ll buy one, but how much is the prize now? Thanks! ;)

  23. Mrface says:

    @ZackX

    here at robinson’s lipa it cost around 12800 – 13500

  24. -Louie- says:

    jNm_23

    ah ung akin hnde ko pa ina-upadte,,oke pa nmn tong v.31,,,and i heard dun sa bagong v.40 meron dw bugs sa music ata dw,,,pero hnde ko sure kung tunay!!!

    @Mrface
    ei tga batangas k rn pla!!!
    musta phone mo???
    marunong kba ng garmin???

  25. jNm_23 says:

    ahh xna magka update na ung akin… gxto ko na kcng magka kinetic scrolling.. ehEe.. pra mEdyo malamangan ko namn ung sa pinsan ko kc bago ung kanya.. pero v20 pa.. ahaha ayaw mag update ng v31 malas nia.. kua anong p0ng bUg sa music nang v40/? tEnk u p0h sa mga rEply.. :)

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