Experiencing very long lines and offline BDO ATMs lately? This is probably due to the incident that happened in one of their data centers after continuous heavy rains in the metro.
The building where many of the BDO servers are housed was flooded due to leaks from the heavy rains in the past few days. This forced the bank to turn of the switch and shut down their servers.
This resulted to slow bank processing and offline terminals.
“We apologize to our valued clients and the general public for the service interruption they may have been experiencing in our Automated Teller Machines, retail and corporate banking, mobile and phone banking, and ATM debit cards and cash cards” – BDO
As the servers are turned back on, BDO services should return to normal.