I regularly visit a number of computer stores whenever I go to the malls just to see if there’s something new I can write about or maybe just to get the latest price list of stuff I’ve had my eyes on. I don’t have one specific store I visit since it mostly depends on availability and price.
I wonder what considerations people take into account when picking a PC Store when shopping for computers.
- Is it the location? Do you pick the ones nearest your place because it’s more convenient?
- Is it the price list? Are you a bargain-hunter so you pick the store that offers the cheapest price, even if it’s just a couple hundred pesos?
- Is it the store inventory? Do you prefer stores that carry the most inventory so it’s just a one-stop shop when buying several items at the same time?
- Is it the store brand? Do you pick stores that you really trust or do you tend to stick to one store as much as possible? (suki mentality)
- Is it the customer service? Do you like their after-sales service and how they handle clients?
Do share some of your thoughts on what makes a “preferred” PC Store. Let me know which stores you regularly visit when you buy computers, accessories or related stuff.
(P.S. The topic crossed my mind when I remembered some experiences with a store called DreamChum many years ago.)
Disclosure: Rising Sun Computers is an advertiser on this blog.
Prime consideration is reliability of the warranty, price point and availability. PCX usually does the job for me, not so much for the price but for the reliability and stock.
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Twitter: hahaharvee
says:
Location and Customer Service. I don’t bug for price anymore since halos lahat ngayon, magkakapresyo na. If I go to Gilmore, I may save up to P300 for a new rig, pero yung pang-taxi pa. I go with PC Madness, PC Gilmore or PCX since kalat-kalat yung branches nila sa QC.
Pero masarap talagang hobby mangolekta ng price list eh! I don’t know why…
I’ll go with the location and price list… gilmore and the one in greenhills are my spots for pc hunting.
CyberZone ako diday lang muna sa lahat ng availlable stores doon. Make it a point na updated ako sa internet information about previous, latest and upcoming sort of bago mag punta sa mall. I bought my Compaq 2 years ago sa ASIANIC (Cyber ZOne – SM Mega Mall), ASUS 1201N this year sa CompuLINK, Gilmore (don’t remember the store) pina assemble ko ang Home PC (most of the parts from me) branded PSU, Casing (Gigabyte Aluminum) at service costs almost 12T. Kung mabait kausap at accomodating (magaling mag sales talk) normally I buy there na.
I spend most of my money abroad, via the net and by plane, since the prices and distributor monopoly system here for tech is so bad.
Sometimes one has to buy some things locally when time becomes an issue. When that happens I usually use PC Bodega and pay the delivery fee. I like PC Bodega because:
1) They have a great website
2) They are flexible. They will take orders and get stock of the order fast. Unlike most stores that will just say “no stock”.
3) They know the products. Sounds simple but not all stores train well (Villman incompetence is a great example). So when you order they know what you are ordering.
The store that I stopped doing business with all together is Villman. They are the worst managed store. Their employees don’t know the products. You give them a product and they ask “what is that”. Their employees will be watching a movie in the store and will ignore you until you yell at them. They are inflexible. They charge more than anyone else.
Don’t ever buy from Villman!
Everytime I’m in MegaMall which is during weekends most of the time, I never fail to take a look at the displays of all the computer stores in the area. But for lowest prices and new products, I spend more time checking out the products at Gigahertz and Octagon stores respectively.
For laptop -PC CORNER GILMORE
For PC-OPEN PINOY ORTIGAS,SAN JUAN
Doon lang me po sa mura.
Ako lagi sa Gilmore, di bale na ang malayo basta makakamura. Doon halos lahat makikita mo, mas maraming pagpipilian. Hindi katulad sa ibang mall, limited and choices..
First I check the merchants then online then Malls round them up then pick the cheapest
Even if the prices are a little higher, I try to buy from stores that have a working and updated website.
A store with a working and updated website with all their products shows that they care for their customers.
It saves a lot of time to just check the prices at the store’s website instead of visiting or calling.
Surprisingly, only a few PC stores have updated websites. These are Villman, Asianic, PCX and maybe Complink. Puwede na rin isama dito ang PCHub at PCCorner.
primary concern would be the price of course. least concern is customer service. notice that the two are at each end of the spectrum. the cheaper the price, the worst the customer service would become.
We just bough a new PC. Here is the thing I learned,
Malls = Comfortable + always have stock
Gilmore = Cheap FOR CASH ONLY + uncomfortable
Cash = GOOD + SUPER SERVICE
Credit Card = Good Service,
Credit Card + Installment = Slow and un-prioritized service
In short, nothing beats cash. unfortunately we bought via installment and I landed in gigahertz asus store. Its 4k+ compare to cash price. But at least its all branded and I got all the brands I want.
ako bumibili sa thinkPC sa gilmore. meron din sila online service kapag tinatamad ako deliver na lang sa bahay ang item na gusto ko. ang dali pa kausap ng mga tao dito.
Location first then price second, if difference lang is few hundred petot then i usually settle for the store nearest and most convenient for me, para less effort and pagod. Pero usually nagreresearch muna ako sa net bago bumili sa mga shops.
Twitter: freelancerage
says:
reliability, customer service and price
never had a problem with PC parts purchased in PCXpress
with prices, I always go to Gilmore
PC Hub in Gilmore, tipidpc member gets different price hehe..
PC Gilmore, I always go to Gilmore, sometimes at MOA if I only have to buy one item.
for me store brand and customer service, those two factors are very important in buying gadgets!
i always recommend ACCENT Micro to my friends and relatives because of their good quality service and although the pricing is not that lower compared to other Pc stores, you can always count on them. The staff knows how to deal with customers in effective manner. they’re friendly and knows everything about their product.
I would go for customer service. I’m really pissed off with those sales person na buntot nang buntot (hindi naman ako mukhang magnanakaw) pero pag tinatanong mo na regarding the product, biglang nasa-sound of silence.
i bought a linksys wrt120n at your store ASIANIC COMPUTER STORE in sm center laspinas- after 2 weeks of use the unit / router is always disconnected – intermitent connection either hardwired or wireless, it will disconnect thrice in one day sometimes more than 3 times, when i bypassed it, it did’nt not disconnect me an had a stable connection when bypassed. now when i reconnect the router, it’s doing the same thing again and again, so i return the unit for diagnosis before friday shipment date to warehouse, then i called after a week and they said 2 to 3 weeks more, whoever is responsible or liable for this issue, as a customer will you pls expedite this, or maybe replaced it immediately because i need the router and i’m loosing money out of it…pls. i need immediate feedback…thanks- PLS. DO NOT SELL DEFECTIVE UNITS.
4 things i bought from pcx 4 things defective while the other 2 things were not of much value lets talk about the msi motherboard worth 6.8k I think… its defective after 6 days since I run quite a number of businesses I wouldn’t really have time for this so I went back after two weeks they said they will have it replaced by manufacturer and will take at least 1 month which I don’t have time for… so I upgraded to an asus p5dlx worth 9k?? but I had to pay some fee for the msi and what the F was that all about… then I bought this linksys wrt610n v2 after 2 days connection got intermittent and the speed was slow as hell I disconnected it and connected on the model directly everything was fast I returned it and they said everything was fine same shit happened I returned it after 5 days same story on the 15th day the adapter just sparked I returned it and they said warranty is void… also with the management on the background saying stuff like “void na yan ano bang malay namin kung ginawa yan ng sadya” if they knew who they spoke to oh man…. anyways my only solution is to contact linksys US and Linksys Philippines they were surprised with PCX’s warranty issues and charging their clients for returning DEFECTIVE items oh my you will burn in hell for these greedy greedy terms and conditions. Back to the story I chatted with online support they told me to give the reference number or rather print it and VIOLA linksys storms the ass of PCX… up yours you greedy SOB’s I discourage anyone from purchasing anything with this store… they are bad people with even worse management. The router cost 7,650 btw and from now on I will talk directly to linksys about warranty not to them.. pieces of sht!
Note: It’s not in my intention to promote the company Im about to mention or have they paid me any amount to do so. On the other hand i bought this belkin n+ from octagon march 2010… one day while I was waiting for my replacement NEW linksys router I checked my defective belkin router this was around feb this year… I went to octagon told them about it VIOLA please choose the router of your liking which amounts to 6,500 or less… I took the dlink dir 655… with one month left on the warranty no further sht from them since there was no belkin available i took the dir 655… wow… We should petition PC Express with DTI.
if you are from fairview,novaliches, choose to stroll,inquire,canvass & buy stuff @ SM-fairview. pchub & pcdomain, or @ SM-North/Trinoma but if youre place are more access to Cubao go direct to Gilmore place a lot to choose from there, lastly is the Greenhills Area.. more from me if youre a buy&sell i.t. parts person try to use tipidpc.com and sulit.com also try olx.com.ph ayosdito go yugatech more power to us