I regularly visit a number of computer stores whenever I go to the malls just to see if there’s something new I can write about or maybe just to get the latest price list of stuff I’ve had my eyes on. I don’t have one specific store I visit since it mostly depends on availability and price.
I wonder what considerations people take into account when picking a PC Store when shopping for computers.
- Is it the location? Do you pick the ones nearest your place because it’s more convenient?
- Is it the price list? Are you a bargain-hunter so you pick the store that offers the cheapest price, even if it’s just a couple hundred pesos?
- Is it the store inventory? Do you prefer stores that carry the most inventory so it’s just a one-stop shop when buying several items at the same time?
- Is it the store brand? Do you pick stores that you really trust or do you tend to stick to one store as much as possible? (suki mentality)
- Is it the customer service? Do you like their after-sales service and how they handle clients?
Do share some of your thoughts on what makes a “preferred” PC Store. Let me know which stores you regularly visit when you buy computers, accessories or related stuff.
(P.S. The topic crossed my mind when I remembered some experiences with a store called DreamChum many years ago.)
Disclosure: Rising Sun Computers is an advertiser on this blog.
Location. I like the one nearest our place. Also, I want to visit comp shops where there are a lot of other shops to canvass.
Twitter: junnjun013
says:
I’m always considering the Price List and the Store Inventory. With regards to After Sales it doesn’t matter for me because they will always refer you to the service center or they will send that defective product back to their supplier (at least in my experience).
Location is definitely important. I go to V-Mall instead of Gilmore because I can walk it.
Second most important is customer service. I think we save more when there’s better aftersales service VS getting something 100 php less off the counter.
Brand for me is related to customer service. I have well-known PC stores that I don’t go to because I don’t like their service.
Inventory isn’t enough for me to not want to buy from a store. Really it’s location then customer support.
Twitter: ervinang
says:
Top of my list would be customer service. This includes that the people ACTUALLY do know their products. I don’t want to hear an answer such as, “Sir wait lang po itatanong ko lang.” That’s annoying for customers.
the location is the most important thing for me. then the price list especially if you are on a budget or you only have a specific amount to use to buy for a new notebook. the store brand for me is very important for me din then last yung customer service.
Twitter: deuts
says:
Amen to Erwin! The sales guys should at least know about what they are selling. It’s good to discuss the pros and cons of one item to another with the sale person. It just feels comforting when the sales guy knows his stuff!
i usually go to pchub at gilmore because of:
1. Price
2. Custumer and after sales service
3. Location, can easily go to nearby store for stock problems
i usually check the availability of the iteo before going there
Twitter: kzapkzap
says:
Used to go Gilmore for the cheapest stuff but now its just convenient to get stuff at PC Express since theyre everywhere and have lots of stock.
Twitter: Teknisyan
says:
No particular store.. I usually check their online store first, then check the price, so that I can see if the price is within my budget then that’s the time I go to the store. I usually go to greenhills, then Gilmore.
http://www.teknisyan.net/
I go to Villman ever since I bought my 1st PC. tiwala kasi ako sa kanila. kahit medyo mahal ng konti minsan alam ko na matino silang retailer.
Una yung lokasyon, mas malapit mas madaling puntahan..Sunod yung imbentaryo kasi yun ang agad na makakahatak ng iyong atensyon. Tapos yung presyo at serbisyo magkapantay dahil walang dahilan para gumastos ako sa isang bagay na walang kasiguruhan ang serbisyo pero dapat tama lamang ang presyo. Yung pangalan ng tindahan, hindi naman masyado kasi dun ako tumitingin sa pangalan ng produkto mismo, lalo na yung matatag na sa industriya…kahalintulad na din ng matibay na produkto. (Isang panSariling Opinion po lamang)
I just check the prices of mallstores although I usually get regular online pricelists from a certain local website.
I don’t usually depend on the sales assistant regarding features of a product. I do my own research via the net.
Unless there are promos from a particular mall store, Quiapo is my preferred location when buying camera and Greenhills for computer and other gadgets… and I live in Pampanga.
Price is what I consider then
Twitter: jdGONEMAD
says:
Master, you might want to make a review of this product from CDR King: http://www.cdrking.com/index.php?mod=products&type=view&sid=2023&main=36
@jdGONEMAD – wala akong paglalagyan pre.
Twitter: kline_zeus
says:
yes Dreamchum.. oo nga wala na sila e.. I used to buy stuff from them. Two stores in Gilmore, one in Manila.
Naaliw ako dun sa may-ari nila (huge guy) talagang tumatambay sa tindahan sa Gilmore, eventhough their tactics are a little bit unscrupulous, the stuff I bought there are still working as of now.
For me I check prices. PC Gilmore/PC Express carry the same prices for all the branches so it is more convenient to shop. As a more knowledgeable shopper, kailangan bibilhin lang ang kailangan. Kapag napunta kasi ng Gilmore, lahat gustong bilhin
Twitter: eguar51
says:
Micro Valley at G-Mall, here in Davao City. They have a good sales staff, helpful and courteous. At my age, I don’t have allowances for snooty sales personnel. Prices for these things don’t usually vary that much, and a few hundred pesos difference could never make up for my blood pressure going north.
Twitter: ayson
says:
Priority for me is STORE INVENTORY. Not just if they have a lot of stuff… but if they have stuff that the others don’t carry. I notice that the shops here carry the same items that are “in” for that time. For example, if HP is pushing some new printer, everyone has it.
Second is location. Why bother go far if there is one in the store nearby.
Price… not too important, but within reason.
Customer Service… if it is for an item I really really want, I dont care if their sales people are rude and arrogant. But in general I do find myself going back to the same store if the people are nice and accomodating. I used to go to this one Villman shop just because the people were nice and knew me… even if their prices were a little more expensive than the other guy.
Twitter: eonzerimar
says:
Customer Service (support/warranty)
location
price
here in tarlac there are two major players. One specializes in the service while the other his price! But since the penetration of other computer stores here (thanks to SM Tarlac), we now have a wide variety of choice!
1. price
2. inventory
3. location
really dont care about after sales support coz there is none here in the phil. and about the product knowledge of the sales people, also not that important. i usually do research on the item i intend to buy.
location, price list, inventory, brand, customer service? PCHub!
I buy from Rising Sun and I refer all my friends to buy there, even though it’s quite far from my place in Laguna. So for me it’s price, store brand and customer service – all of which RSun offers.
I go to SM Cyberzone and GH.
Twitter: ezrapound
says:
I download pricelists from PC Express and Villman, and if I would be really buying the item, I call up PC Options to ask if they have it in stock.
Based from my experience, I also have praises for Villman’s customer service.
For window-shopping purposes only, I check out SM Cyberzone.
Location : pagdating sa lugar, ang tanging malapit lang sa amin ay Pavillion Mall sa Laguna, 2 Computer Stores lang ang napuntahan ko, una yung Asianic at yung 2nd ay PC Express(doon kasi nag-work ang Brother -In-Law ko)
Price List : laging update ang PC Express, maganda ang pricelist nila, huwag lang sanang ang mga products eh depektib pala
Store Inventory : hirap i-decide pagdating sa inventory, let people decide
store brand : brand matters, naninibago lang ako sa pinoy made na motherboard na Emaxxtech na nabili ko sa PC Madness dahil recommended nang ka-prex nang tatay ko
customer service : maganda sana ang serbisyo nang PC Express pero ang tech support, naku, iba na ang usapan, maganda din ang customer service nang PC Madness
Location, inventory, prices.
Sa akin naman, I can pretty much go anywhere as long as I’ve given them a call na regarding the availability of the item I want.
Asianic has a good website na updated almost allthe time and they’re close to where I live.
One rule lang that I share with all my friends: never get anything from Octagon or from Comprx. Those two are the worst computer stores ever.
Location, inventory, prices.
Sa akin naman, I can pretty much go anywhere as long as I’ve given them a call na regarding the availability of the item I want.
Asianic has a good website na updated almost allthe time and they’re close to where I live.
One rule lang that I share with all my friends: never get anything from Octagon or from Compex. Those two are the worst computer stores ever.