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Globe network outages due to damaged fiber

Relevance: 100%      Posted on: May 9, 2011

Been getting a number of emails/reports that Globe Telecom users are having a hard time connecting to the network. The problem seemed to have started since this morning and complaints are still pouring in 'til now. Globe Telecom posted this advisory several hours ago on their FB page: ADVISORY: Globe Telecom experienced a service interruption covering selected areas in Visayas and Mindanao due to a fiber cut. As a result, subscribers may experience difficulty in sending text messages, making calls or using mobile internet in these areas. Globe assures its subscribers that service restoration is ongoing. Subscribers will be informed…

Globe Telecom network is now 100% 4G HSPA+

Relevance: 96%      Posted on: October 8, 2014

The Ayala-led telecommunications company, Globe Telecom, has announced that its entire network is now equipped with 4G HSPA+. The telecom giant has just completed its 100% 4G HSPA+ rollout last month. Back in June, Globe Telecom became the first full 3G network in the Philippines. "The Globe 4G HSPA+ network extends the company's ability, as a telecommunications provider, to adequately serve high data usage of customers amid proliferation of bandwidth-intensive applications and growing preference for smartphones and other mobile devices," Globe President & CEO Ernest Cu said. Next in the pipeline is the improving the LTE network of the company.…

Globe *143# – One Number to Rule them All!

Relevance: 91%      Posted on: February 14, 2012

Globe Telecom today has just introduced to the media a new catch-all number for all its prepaid customers. Globe 143 allows subs to just remember one number when managing their prepaid account. In your handset, just dial *143# -- you will then get a prompt on the screen where you can select offers, promos and inquiries regarding your subscription. This also applies to postpaid subscribers but not all features are available for them, unlike the prepaid subs. No more need to remember all those promo codes. Go try it on your phone and let me know if it works. Bonus:…

Globe upgrades network capacity, adds over 4000 new LTE cell sites

Relevance: 88%      Posted on: February 4, 2015

Mobile network giant Globe Telecom announced that it had activated 4,300 new LTE-TDD and LTE-FDD cell sites around the country as part of their current infrastructure upgrade program. This move enables the network to strengthen their mobile data service in major metropolitan areas such as Manila, Cebu, Davao and other key cities and tourist destinations in the country, enabling customers to explore and share online at faster internet speeds. The said upgrade, according to Globe, is needed to accommodate the increasing demand for smartphones and other data-capable devices. RELATED: Globe claims 100% 3G coverage, 4G/LTE in 3 months The network, according to its statement,…

Globe completes Phase 1 of Network Modernization

Relevance: 87%      Posted on: April 8, 2013

Globe Telecom Inc. has recently announced that it has already completed the first phase of its $700 million network modernization plan. "The first phase of the modernization is practically done. We have immediately moved to the next phase of optimizing our new equipment for maximum performance. This concludes the modernization of our access network," said Emmanuel Estrada, head network strategy of Globe Network Technology Group. The first phase includes the replacement of cellsites and existing hardware like power sources or generators, base stations and switches, with new technology equipment to boost mobile and data services. According to Estrada, 54% of…

What is Globe’s Magic IP and why is it free?

Relevance: 82%      Posted on: August 9, 2011

Been getting a lot of comments from readers regarding this certain Magic IP from Globe which allegedly allows users to be able to still surf the net even with zero load. So I sent out a message to @talk2globe if they knew anything about it. All I got was this answer -- @talk2globe: Nope! We don't have or offer such service. . However a number of Tweeps replied back to me saying it is possible. I did a little bit of digging, found a number of instructions in the forums and tried it. After a couple of tries, I was…

Globe to offer rebates caused by network disruption

Relevance: 81%      Posted on: September 3, 2012

A couple of days ago, Globe postpaid and prepaid subscribers have been experiencing problems making calls and sending text messages across the Metro. Globe then issued a statement explaining that the disruption was caused by a connectivity issue within their network systems. Globe has been trying to restore its services to normal and in recompense, will be offering rebates to affected postpaid and prepaid customers. Here's the official statement: Temporary disruption in South Manila last September 1 Last Saturday, September 1, 2012, we monitored subscribers having difficulty in making and receiving calls while they are in identified areas in Southern…

Globe sets up Filtering System against Spam/Scam texts

Relevance: 77%      Posted on: August 27, 2014

In effort to further intensify its campaign against spam/scam text messages, Globe is currently testing out a new automated SMS filtering mechanism that blocks unwanted messages from reaching its subscribers. In a statement, Joel Agustin, Globe SVP and Head of Service Management Division, Network Technical Group, said that the new filtering system has managed to block at least 10,000 spam and scam messages during the course of the testing phase. He adds that the technical team manning the filtering system is looking to add more postpaid subscribers in the coming days. No mentions of prepaid subscribers though. Once identified as…

Ongoing Service Interruptions between Globe and Smart networks

Relevance: 69%      Posted on: June 10, 2015

We've experienced a number of network problems today and this has been confirmed by the corporate communications of Globe. In an email advisory, the telco confirmed interconnection problems between them and Smart. This is perhaps the reason why we've not been able to receive SMS this morning and several phones calls would not go thru. Here's the copy of the advisory. Globe Service Advisory: June 10, 2015 We wish to advise our Globe customers that there is an ongoing service interruption between Globe and Smart networks today, June 10, 2015. As early as 2am, Globe customers may experience difficulty in…

BIR request to block Facebook, Twitter over tax issues

Relevance: 69%      Posted on: April 1, 2014

In another surprise move by the Bureau of Internal Revenue, a request was sent to the NTC and ISPs to block several international websites for failure to remit proper taxes from operating within the Philippine internet domain. A copy of the letter was sent to the National Telecommunications Commission to demand ISPs to block access to certain social networking sites like Facebook and Twitter for failure to submit tax declarations from their operations in the Philippines. Facebook and Twitter are among the top destinations of Filipinos with the country being dubbed as the social media capital of the world. BIR…