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Articles tagged for: my bro customer service

August 08, 2011

Smart Bro Rocket Buyers Guide

So I bought the Smart Bro Rocket at Smart’s Wireless Center in Rockwell this morning. They made me sign a waiver that outlines some of the limitations of the dongle and the service. So, here are 10 things you need to know before buying the Smart Bro Rocket.

September 01, 2008

US ISPs start capping customer bandwidth

Broadband connectivity isn’t just a problem for third world countries like the Philippines. In the United States, it’s even a bigger problem that Internet Service Providers have started capping bandwidth usage of their customers.

January 21, 2008

Blog Brokering or Affiliate Marketing in the Philippines

While everyone else is preaching about how to use blogging and SEO to gain and maximize revenue from AdSense, Kontera, TLA, Chitika and other related programs, I met a few newbies who are into the blogging business or what I’d call blog brokering.

October 11, 2007

Smart myTV faces more delays

Yesterday’s news about the PLDT’s new digital TV offering in Smart myTV isn’t any good to potential customers as more groups are moving to block the roll-out. This time, it’s the Philippine Cable Television Association (PCTA).

October 11, 2007

Weird customer service policy at Octagon Computer

I’m sure everyone has had their share of computer store nightmares. I know I do. Here’s a couple of stories sent to me by a reader about his experience with Octagon Computer SuperStore.

July 19, 2007

New round of DSL speed increase for PLDT myDSL

We were discussing about broadband connectivities over at Rico’s blog where he’s recommending ETPI’s 5Mbps package for Php35,000 a month. I haven’t tried Eastern Telecoms ever so I cannot attest to their connection uptime and reliability but have heard so many complaints about their residential offerings, dubbed evoDSL. And while I suggested getting 2 separate […]

November 04, 2006

SmartBro’s WiFly Promo with Airborne Access

My friend just handed out this pamphlet from Smart Bro announcing a new promo called WiFly. Basically, this is an add-on service to existing SmartBro (formerly Smart Wifi) customers to avail of unlimited AiborneAccess account for an additional Php99 a month. Here are some details of the WiFly Promo: The WiFly Promo will un from […]

May 08, 2006

Smart Bro Big Bro

My meeting with an executive from Smart’s Public Affairs office went well and I got the juicy details about how the service was brought about. The discussion revolved around the new strategy to approach the growing problem and apparent inadequacies with Smart Wifi. Now that it’s re-branded as Smart Bro, a new team was also […]

November 14, 2005

Orange & Bronze’s e-shop+

Yet, another local payment solutions player? Yehey spammed me with the launching of Orange & Bronze … An innovative virtual shopping system that enables your customer easy, convenient and secure access to your products and services 24/7. O&B e-shop+ is integrated into various payment platforms (VISA, Mastercard, JCB, Bancnet, Megalink) to enable you to reach […]

September 28, 2014

‘Free’ internet: Is it worth it?

Telecom rivals have announced their aces for all their prepaid subscribers this week: Smart with free 30MB mobile internet everyday until November 30, and again Globe with free Facebook starting next week. The next question that comes to mind: Are these really beneficial, or are they charge-bait promos that will give us more headaches?

April 15, 2013

5 Ninja Moves evil Reps do to get rid of you

Lately, I’ve been on the line with several customer service reps from Smart discussing the current issue I’m having with my internet connection. While I didn’t enjoy every second of it, this brought back some good old memories from being a rep-turned-manager in my previous life. One of those memories involved a thing called Ninja […]

January 30, 2013

Smart explains LTE on iPhone 5

Smart held a Q&A session earlier today regarding their LTE roll-out for the iPhone 5. They answered questions regarding the unli plans, data caps, additional charges, area of coverages, subscriptions and SIM provisioning.

June 16, 2012

Anybody trusts the Nielsen Company surveys?

A recent survey done by the Nielsen Company revealed that among all the prepaid mobile broadband service providers, Globe Tattoo tops its competitors. The catch here is that Globe was also the one who paid for the survey done by the Nielsen Company.

March 23, 2012

Microsoft Windows 8 Beta Consumer Preview

So I’ve finally installed the Beta version of Windows 8 on our Sony Vaio P. This device has come a long way and has served us very well ever since we got it. This ultra-portable netbook originally came pre-installed with Windows Vista Starter, and then was upgraded to Windows 7 Ultimate and now Windows 8 […]

December 31, 2011

The Top 25 Gadget Reviews on YugaTech for 2011

This is part of my year-ender series for 2011. We’ve done a ton of gadget reviews for 2011 and one of the key indicators that a gadget is hot or very interesting is by the number of pageviews it gets thru the years. Check out which devices got the most hits in 2011 after the […]

August 01, 2011

Why telcos can’t guarantee minimum 3G speeds?

During a press briefing with one of the local telcos last week, the question of minimum speed was again raised by one of the members of the media. NTC has also released a memorandum circular to that effect but I think the issue will continue to linger.

April 17, 2011

Smart to offer mobile LTE up to 6Mbps

The details are still sketchy but an insider has tipped us last night that Smart Communications will be launching mobile LTE (3GPP Long Term Evolution) this week with promised speeds of up to 6Mbps per subscriber. N

January 18, 2011

Bandwidth Caps out; Is Throttling next?

After the recent public hearing by the NTC, they’ve announced that provisions for bandwidth caps have been removed from memo. But that’s just the NTC and it’s still a draft so ISPs can still continue with their bandwidth capping provisions as stated in their service contracts and AUP.

January 05, 2011

5 Reasons ISPs Implement Bandwidth Caps

I’ve been asking engineers around for reasons why ISPs around the world have been implementing bandwidth caps and got several possible scenarios to consider. Here are the top 5 most probable reasons behind the issue of bandwidth caps.

December 14, 2010

PLDT TelPad: Landline, DSL & Android Tablet

Last night, PLDT announced its new landline service called PLDT TelPad, a landline and broadband DSL service packed in an Android Tablet.

February 19, 2010

The Curious Case of Wi-Tribe Bandwidth Cap

The recent soft-launch of Wi-Tribe in the Philippines drew mixed reactions. While a number of people were excited about another telco-challenger, a few others who’ve tried it during the beta phase are complaining about the bandwidth cap.

June 10, 2009

Globe on Tattoo, WiMax and GPON 100Mps

Yesterday, Globe presented a round-up of their internet services for residential customers. One particular service I only learned of that day was GPON or the Gigabit-capable Passive Optical Network, a fiber-to-the-home technology.

March 30, 2009

The State of WiMax: What’s the real deal?

A couple of days ago, I attended a WiMax forum hosted by Intel Philippines. They are helping push the use of WiMax in emerging markets where there are very low but fast growing PC users. Why?

December 29, 2008

Top Stories on YugaTech for 2008

As the year 2008 is ending, I dug up into my Google Analytics to see which stories in tech made a lot of buzz here on YugaTech. We’re heavy on gadgets and gizmo’s so here are the top 20 gadgets and top 10 stories published here this 2008.

August 22, 2008

How to solve the 3G network congestion problem?

One of the primary reasons why we don’t have a comprehensive 3G offering from the big telcos is because of the problem of 3G network congestion. It’s an undeniable truth that P2P is killing 3G in the Philippines.

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