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Results for: ntc issues

May 29, 2011

NTC issues memo on Mobile Internet Charges

Saw this memo posted at the Power Mac Center earlier today — it’s an NTC Memorandum Circular that mandates smartphone vendors and retailers to follow consumer protection rights on newly sold phones being charged 3G internet fees without consent from the buyer.

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Telecoms
May 09, 2011

NTC hearing on PLDT-Digitel deal on May 23

PLDT‘s acquisition of Digitel is still in the works and is not final (see original story here). NTC has yet to approve of this sale before it pushes thru. As such, the commission has set a hearing this May 23, 2011.

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Telecoms
April 17, 2011

It’s not about who’s first but who’s better!

The telecoms industry have always been slugging it out in terms of “price wars”. Sometimes, they’d also do the same in the technology front and being the first of anything new is always considered a prized trophy. Globe and Smart (and Sun, pre-PLDT acquisition) have been like that for years.

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Telecoms
July 20, 2009

Recent NTC Memo could kill CP Business

The NTC has made amendments to the MC03-03-2005 which regulates contents/information providers to initiate the “opting-in” of subscribers to services through push messages. It’s been the focus of a lot of issues and disputes on vanishing prepaid loads.

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Telecoms
May 18, 2009

Globe Telecom clarifies P2P Issues

I have been getting inquiries from people asking about the peer to peer issues with their Globe DSL. Today, Globe Telecom has issued a formal explanation regarding the issue. See details below:

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Telecoms
October 11, 2007

Smart myTV faces more delays

Yesterday’s news about the PLDT’s new digital TV offering in Smart myTV isn’t any good to potential customers as more groups are moving to block the roll-out. This time, it’s the Philippine Cable Television Association (PCTA).

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Telecoms
April 07, 2006

Smart Wifi issue reaches congress.

One of my readers left a comment in the Smart Wifi thread about the issues plaguing the subscribers have reached the Lower House thru COMPOSTELA Valley Rep. Manuel “Way Kurat” Zamora:

Worry no more guys, Rep. Way Kurat is on your side, he also is a Smart Wifi subscriber that has been having headaches with his internet connection since it was installed and it’s frequent basestation technical activities. his employee called the hotline to inquire how to terminate their subscription and he was shocked to be informed that they are required to pay the pretermination fee even that his internet connection only gave him headaches. so instead of arguing with a CSR/TSR, he made a bill and raised it to the congress to make an investigation about this matter since he was also informed that the number of complaints the NTC is receiving is very alarming..

ePLDT Ventus (the call center company who handles the account) management had an emergency meeting regarding this issue.

if you want to read Rep. Way Kurat’s article about Smart Wifi, just go buy a PINAS Tabloid.

I have no way of verifying this since I could not get a copy of the paper anywhere near. I’m sure the good congressman would make good use of all that reports in newspapers (including blogs and forums) about the dismal service a huge number of subscribers are getting.

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WiFi