Top earning BPO & Call Center Companies in the Philippines
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Top earning BPO & Call Center Companies in the Philippines

Last year we showed you a list of the top earning call center and BPO…

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Meet Amelia, the humanoid program that will soon replace call center agents
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Meet Amelia, the humanoid program that will soon replace call center agents

BPO companies may soon add another member to their workforce with the introduction of Amelia,…

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Top earning BPO companies in the Philippines
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Top earning BPO companies in the Philippines

Are you planning to start a career in the business process outsourcing (BPO) industry this…

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House Bill 1180: The Good, the Bad and the Ugly
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House Bill 1180: The Good, the Bad and the Ugly

On the latter part of my report, I mentioned that although the provisions under the…

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Epixtar Philippines closes, sheds 650 agents
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Epixtar Philippines closes, sheds 650 agents

In an SMS correspondence with a former Epixtar employee, it was revealed that the BPO…

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Obama and the Call Center Industry
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Obama and the Call Center Industry

Since the election of Barack Obama as the next President of the United States, much…

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