Aegis sells BPO business in PH to Telepeformance
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Aegis sells BPO business in PH to Telepeformance

Rumors have going on since last month that Essar Global Fund LTD., the firm that…

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Solon seeks to increase Night Differential of BPO employees to 25%
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Solon seeks to increase Night Differential of BPO employees to 25%

Congressman Zajid Mangudadatu, the current Representative of the 2nd District of Maguindanao and former Mayor…

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Convergys to buy Stream Global Services for Php36B
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Convergys to buy Stream Global Services for Php36B

A momentary break from all the CES craze. Convergys Corporation and Stream Global Services, two…

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Kabataan files House Bill 1180 “Call Center Bill” the 3rd time
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Kabataan files House Bill 1180 “Call Center Bill” the 3rd time

Representative Terry Ridon of Kabataan Party list is hoping that third time’s the charm as…

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Epixtar Philippines closes, sheds 650 agents
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Epixtar Philippines closes, sheds 650 agents

In an SMS correspondence with a former Epixtar employee, it was revealed that the BPO…

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India’s growing Captcha-Solving Industry
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India’s growing Captcha-Solving Industry

Both the Philippines and India are fiercely battling the top spot in the global call…

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Is the Philippines really hot with Call Centers?
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Is the Philippines really hot with Call Centers?

I’m seeing a lot of reports, news and all raves about the Philippines being the…

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