Philippine Call Centers under scrutiny from AT&T data breach
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Philippine Call Centers under scrutiny from AT&T data breach

It’s been reported that call centers in Philippines as well as those located in Columbia…

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Meet Amelia, the humanoid program that will soon replace call center agents
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Meet Amelia, the humanoid program that will soon replace call center agents

BPO companies may soon add another member to their workforce with the introduction of Amelia,…

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House Bill 1180: The Good, the Bad and the Ugly
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House Bill 1180: The Good, the Bad and the Ugly

On the latter part of my report, I mentioned that although the provisions under the…

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Obama and the Call Center Industry
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Obama and the Call Center Industry

Since the election of Barack Obama as the next President of the United States, much…

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Growth in Philippine Call Centers jacked up by global crisis?
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Growth in Philippine Call Centers jacked up by global crisis?

Turns out the credit crisis and the recession in the United States had some unwittingly…

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Want a Call Center job?
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Want a Call Center job?

Update: Go check out our list of Call Center Job openings here! If you are…

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