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Tag: call center philippines

July 13, 2013

House Bill 1180: The Good, the Bad and the Ugly

On the latter part of my report, I mentioned that although the provisions under the House Bill 1180 are aimed at improving the work environment of BPO workers, there are some things that I feel like are a little bit over the top. In this segment, we’re gonna take a closer look at the bill’s key proposals and share with you my thoughts about it.

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Tag: call center philippines

November 17, 2008

Obama and the Call Center Industry

Since the election of Barack Obama as the next President of the United States, much talk has been going around about his policies and stand on outsourcing among call center employees. My discussions with several people working in the BPO and contact center companies have been mixed.

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Tag: call center philippines

October 12, 2008

Growth in Philippine Call Centers jacked up by global crisis?

Turns out the credit crisis and the recession in the United States had some unwittingly beneficial effect in the BPO and call center industry in the Philippines. I would have expected job cuts around this time but it seems there’s some massive expansion going on.

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Tag: call center philippines

July 13, 2005

Want a Call Center job?

Update: Go check out our list of Call Center Job openings here!

If you are looking for a job at a Philippine Call Center, leave a comment. I will refer you to an (HR) friend in Convergys Philippines.

I cannot guarantee that you automatically land the job, though. You still need to get thru the proper channels and pass the examinations. This is also open to those already working as call center agents or tech support but wanting to transfer to the prestigious Convergys family. ;)

Likewise, if you know someone who might need the referral, just point them to this entry. :)

Administrative Assistant (Commonwealth-Manila)
Customer Care Representatives (Cebu)
Recruitment Associate – Project Based (Commonwealth)
Technical Customer Care Representatives (U-belt)
Outbound Customer Care Representative (Makati City)
Multilingual Customer Care Representatives – Korean/Cantonese/Mandarin (Ortigas)
Customer Care Representative (Commonwealth)
Technical Customer Care Representatives (Ortigas)
Customer Care Representative (Ortigas)
Customer Care Representatives (Alabang)
Customer Care Representatives (U-belt)
Technical Customer Care Representatives (Commonwealth)
Senior Operations Manager
Operations Director
Recruitment Specialist (Alabang)
Recruitment Associate – Project Based (Ortigas)

About Convergys. Convergys, the world’s largest call center company, is currently the global leader in integrated billing, employee care and customer care services. With revenues in excess of US$ 2.29 billion and Convergys employs over 44,000 people in 45 call centers across US, Canada, Europe, UK, Latin America and India.

[tags]call center in the philippines, convergys manila, cebu, baguio, dumaguete, davao, cagayan de oro, people support, teletech, ambergis, etelecare, sykes, call center jobs in metro manila [/tags]

Update: Go check out our list of Call Center Job openings here!