Skip to content

Tag: call center

January 07, 2014

Convergys to buy Stream Global Services for Php36B

A momentary break from all the CES craze. Convergys Corporation and Stream Global Services, two of the country’s leading BPO companies, stated that they will enter a definitive merger agreement under which Convergys will pay its private equity owners a sum of USD820M to acquire Stream.

Continue Reading

Tag: call center

July 12, 2013

Kabataan files House Bill 1180 “Call Center Bill” the 3rd time

Representative Terry Ridon of Kabataan Party list is hoping that third time’s the charm as he re-filed the House Bill 1180 or the BPO Workers’ Welfare and Protection Act of 2013 on Wednesday July 10.

Continue Reading

Tag: call center

November 12, 2008

Accenture makes belt-tightening moves

According to a source from the inside, Accenture has been doing some belt-tightening rounds lately especially in their solutions division.

Continue Reading

Tag: call center

August 31, 2008

India’s growing Captcha-Solving Industry

Both the Philippines and India are fiercely battling the top spot in the global call center and BPO industry. However, it seems India is moving ahead with more innovative and highly in-demand outsourcing needs. ZDNet looks into India’s CAPTCHA solving economy and share some insights on the industry.

Continue Reading

Tag: call center

May 22, 2008

Infonxx renamed to KGB

Philippine call center company Infonxx recently renamed itself as KGB Philippines. The new name is not an acronym but if you think it sounds familiar, you’re right. They got their new name from that defunct Russian security agency.

Continue Reading