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September 20, 2009

Globe’s 15GB Bandwidth Cap in Fine Print

Last May, Globe Telecom sent us a formal statement regarding the peer-2-peer bandwidth capping on their network — claiming they’re not doing any bandwidth capping. But that doesn’t mean they don’t have such provisions in the subscriber contracts, a copy of which is posted below:

A friend who just switch from PLDT myDSL to Globe Broadband showed me a copy of his Service Order Agreement.
globe dsl contract

Item #5 of the agreement specifies bandwidth allowances for various service plans, including a 20% cap of maximum subscribed speed (i.e, if you are on Plan 1Mbps, P2P download is capped at 200Kbps).

p2p on globe

Likewise, there’s provision for monthly total volume of downloads depending on subscribed packages:

Plan 384Kbps : 15GB per month
Plan 512Kbps : 20GB per month
Plan 1.0Mbps : 25GB per month
Plan 1.5Mbps : 30GB per month
Plan 2.0Mbps : 35GB per month

Even if you’re not into torrent downloads, the 0.5GB allowance for the lowest plan can be easily used up just by watching YouTube videos. I guess Globe also needs to provide its subscribers some sort of a bandwidth meter so they can check their running allowance.

Anyone out there experienced being disconnected (or capped)  for using up their monthly allocation?

Globe to enforce 1GB per day Bandwidth Cap

93 Responses to “Globe’s 15GB Bandwidth Cap in Fine Print”

  1. Erik says:

    Arnold…

    since when did Microsoft Online become P2P?

  2. fidel oliva says:

    I’m about to leave digitel dsl service because of very poor service.I’ve heard about how good is globe in our area and chose it over pldt. I’m just hoping that I didn’t make the wrong choice, anyway, I’m only after emails, voice and video calls, some fb thing and nothing else.

  3. Hzone says:

    Im a globe broadband subscriber since nov. 2010 and my plan is 1mbps, im a heavy torrent user downloading movies and tv series everyday. until now i never experienced any bandwidth cap.

    anyway for this month my torrent log is DL:13gb + UL:gb = 21gb, not including watching youtube, FB, and downloads tru FTP. im sure im succeding a 25gb cap limit for a 1mbps plan.

    i hope there will be not cap limit since they say its UNLIMITED DSL.

  4. Hzone says:

    its been a month and i used 31gb/download and 25gb upload and my DSL is still up. no bandwidth caping here…

  5. onehj says:

    i have globe 1mbps since feb’10 and for almost a year now i havent experience any problems with capping, i download tons of movies and anime series everyday using ftp and torrents and not including streaming thru utube and other site and FB.

    now i have upgraded my plan to 3mbps…hope this problems most of u experience never reach me ^_^

    btw i have used other wired/wireless ISPs before (smart,pldt,bayantel,sun) <<all of them suck from their service to support X_X

  6. jan michael says:

    This means that internet service has become useless. Half of my family uses the internet to conduct business and online conference amongst their associates.

    We use 3-4 computers simultaneously all day long and it goes over that limit very easily in minutes.

    Here is one subscriber transfering to another network.

  7. Marco says:

    Parang nag bayad ka ng eat all you can tapos sasabihin nila na isang plato ka lang kasi lakas mo kumain at hinde makakain yung iba hehehe

    • Genkuro says:

      Exactly. They are trying to implement what the telcos in Canada attempted. It’s called (Usage Based Billing) or UBB.

      This will be a natural occurrence if all ISP’s follow suit.

      CLICK HERE

      To learn what UBB is about
      CLICK HERE

  8. [...] already seen proof that Globe has a provision in their Service Contract allowing them to cap bandwidth at 15GB per month. It’s possible they added that provision but [...]

  9. Pj says:

    Globe really sucks!! It would be unfair to those who work at home working online.. Oust Globe!!

  10. jejemon says:

    BUGOK ANG GLOBE… SUPERSURF UNLIMITED SURFING 1 DAY… PERO MALI MAY LIMIT KASI 800MBPS…. DAPAT ANG TAWAG JAN (SUPERCAP50)

    SHOUT OUT: KAYO GLOBE COMPANY MGA BUGOK ANG PROMO NYO

  11. rex says:

    bad trip meron nga 2 beses na apektado ang browsing, tama nga kayo parang eat all you can tapos isang plato lang. siguro dapat may mag file dyan ng class suit panloloko yan eh

  12. sqrd says:

    futek tlga 2ng globe! kung alam ko lang na may capping na e sa pldt nalng sna ako.. na attract kse ako sa 2mbps.. tpos apat na oras ko lang magagamit everyday then 400+kbps na the whole day!

  13. ariesian says:

    im a globe broadband user postpaid 2mbps line ko ang bagal ng connection kahit complete 5 bars ung antenna meter ang bagal. lalo na bumagal ngayon jan.2013 nasa tondo ako binondo delpan recieve rate na lang 200 kbps transport rate 10kbps 1 week na ito ganito kainis

  14. Xangel says:

    Sadly… Another victim of GLOBE capping here… Plan 1299

    http://tattoo.globe.com.ph/product/dsl

    Moderate to Heavy Use
    P1,299

    Up to 2 Mbps

    Kakatawag ko lang kanina sa Globe, may capping nga daw lahat ng below Plan 5mbps… Susme! Aanuhin ko ang 2mbps kung may capping… Sabi naman ng una kong nakausap nung nag apply ako, WALA daw…

    Fellow user, AVOID Globe!!!!

  15. tess says:

    im a smart subscriber i just want you to inform n this month they put fair usage policy. my net speed now is 0.19mbps super bilis right? nagcomplain ako sabi nreach up ko n daw kc allowable usage per month w/o telling to all subscirber how much is the data usage of smart bro canopy now.

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