Last May, Globe Telecom sent us a formal statement regarding the peer-2-peer bandwidth capping on their network — claiming they’re not doing any bandwidth capping. But that doesn’t mean they don’t have such provisions in the subscriber contracts, a copy of which is posted below:
A friend who just switch from PLDT myDSL to Globe Broadband showed me a copy of his Service Order Agreement.
Item #5 of the agreement specifies bandwidth allowances for various service plans, including a 20% cap of maximum subscribed speed (i.e, if you are on Plan 1Mbps, P2P download is capped at 200Kbps).
Likewise, there’s provision for monthly total volume of downloads depending on subscribed packages:
Plan 384Kbps : 15GB per month
Plan 512Kbps : 20GB per month
Plan 1.0Mbps : 25GB per month
Plan 1.5Mbps : 30GB per month
Plan 2.0Mbps : 35GB per month
Even if you’re not into torrent downloads, the 0.5GB allowance for the lowest plan can be easily used up just by watching YouTube videos. I guess Globe also needs to provide its subscribers some sort of a bandwidth meter so they can check their running allowance.
Anyone out there experienced being disconnected (or capped) for using up their monthly allocation?
Overall, Globe Broadband is good, but videos in Youtube are slow during the day.
@bokoi –
The issue is not how the ISPs maximize their bandwidth allocation… It is that because you have an unlimited bandwidth usage in your contract with Globe but that it is not being fulfilled because of the “capping thing”…
The next time you react to a post, try not to be so cocky cause at the end… you become just like the others whom you are calling whatever your calling them…
@pusang kulog
read again. b— sh– COMMENTS. what made you think I was referring to a person???
read and understand first.
some are replying without truly knowing what they mean. you would agree if you read all the post and understand what they mean (assuming you ara a techy person and knowledgeable of the topic).
read read read then react…
@bokoi
“what made you think I was referring to a person???”
then..
“some are replying without truly knowing what they mean.”
real nice….
I’m on Plan 2MBPS, according to BT my DL speed is at 115kbps.
25-35 gb a month? WTF? make it atleast 300GB.
that’s it!!! I’m switching to agriculture!!! Goodbye internet…just email me in my brains
@Ryan Who says agriculture does not require research and hence the internet? How can we improve our produce then? =P
Sorry for the OT, but yeah, I wish things were better in the Philippine ISP scene.
Just cut my Sun Broadband wireless recently and switched to PLDT 1299 512kbps landline bundle. Slower but more stable.
I am using PLDT and I’ve never tried other services. I am satisfied with PLDT, their service is super. I DL gigs and gigs of stuff everyday. Here in our place(Gensan), Globe’s internet is known to really suck. Smart too really sucks, we call it here “Smart Broke”
Twitter: sylv3rblade
says:
@Gumer
Nearly everyone who’s spent enough time on smart’s broadband will call it smart broken… I spent one year of hell on it
nope i didn’t experience the cap.. and i’ve been DLing 24/7
@bokoi
I wasn’t referring to that… And it’s you who’s not reading well…
And you still haven’t really addressed the issue… Tsk… tsk… tsk…
the only time i experienced the cap from GLOBE DSL was that one week a few months ago. it wouldnt go past 25kb/s when i usually max out at 100kb/s on torrents. i even reformatted my computer thinking it was my system… >:-(
thanks a lot for that GLOBE. if that is a look of things to come ISP in the philippines then i’m moving to south korea, hahahaha ^_^
Ok Globe, that’s it. It’s final, I won’t get your service.
People who don’t know the wonders of Torrents and other P2P services would not really understand the threat of bandwith capping.
People who pretty much dwell on Youtubes, chats, and YM…
you’re missing a lot with torrents..
It’s time to spread the word, Globe limits your conection so avoid it.
Ive been hearing good reviews about Eastern Communications, so i know i made the right choice when i switched to them, speed is pretty decent and response time during fault is just average 1-2hours. Havent encountered any problem with p2p so far.
I love their tagline too! “Eastern Communications, connecting you faster, better.”
never experienced being capped…my torrent dload speed is about 125kbps…
im a heavy torrent user din…
Well… the terms says “they reserve the right to limit your bandwidth” if you exceed the monthly bandwidth allowance. In other words, while it may be true that they have not officially implemented bandwidth caps (according to the older article), if you sign the contract, you give Globe the right implement bandwidth cap on your account. If they do implement it, well… that sucks. They’ll loose me as a customer. It sucks for me because they’re the ISP with the most tolerable service in our area.
heavy torrent user too.
movies, series, anime, music, magazines, ebooks, xbox games and etc. . . name it.
bandwidth cap, there’s no way i would sign their agreement.
i havent try globe and smart and dont have plan on switching ISP.
I’m satisfied with my PLDT service. . .
I am currently residing overseas and get a 120MB download and 60Mb upload, no restrictions, running bittorrent with 25-30 torrents running at the same time with averaghe speeds of 1,1MB per sec. I hate having to go back to RP and get stuck with any provider there. My current location is the Netherlands
With all due respect, if anyone is not agreeable to any ISP’s terms of service, then by all means *do not subscribe*. For those who are already subscribed, deal with it and switch providers (not necessarily better) when the contract is over.
In addition, most ISPs in the PH offer “upto” speeds, hence the maximum speeds are not really guaranteed 100% (especially for home users).
Looking at it from the other side, it is actually the ISP’s prerogative to protect their business(es) and therefore may take actions which are not always 100% agreeable to customers. That is their (Globe’s) choice at this point. Maybe later on, when these ISPs realize that their business(es) is/are being affected by this action of theirs, then they’d probably re-think their strategy again. Until then, I hope users shall always have other choices.
This will never be implemented why? they will lose 90% of their subscribers. globe internet is good in torrent download but poor in upload. My plan is 512kbps wireless and i can easily reach 1mbps sometimes 2mbps at midnight.
globe’s services has been quite ok for me, im from cavite anyway,, most folks uses smartBROKEN, and pldt hs no plans on putting up facilities in our ares. i am currently subscribed to 2mbps, never thought globe is capping the amt of downloads.. but i never felt im getting the most of what im paying for. during peak hours, speed is really horrendous.. im just so unlucky our place has no decent isp, so i guess i would have to stick to globe, till a telco realizes that there is a potential market in our area..
haven’t tried out globe yet, and i’m fearing i might suffer what most of you guys are telling. heard they say sun broadband is good. maybe i should try it out.
Pie>globe
’nuff said
Globe Sucks, their “customer service” called up to remind us to pay our bill, and all he said is “ser bayaran niyo po sa thursday, ha?” I asked for his name and how much the bill is and all he said was “sorry po reminder lang po ito eh wala pong information dito” So tinanong ko ulit name niya para ma document ko at least. Akalain mo ba naman binabaan ako? natawa nalang ako HAHAHA
Oh yeah, globe’s internet is the Worst.
Smart – Really Fast but are a bunch of scammers
Sun – The best bang for the buck, but only in the Metro (Dammit!)
Globe – fuggedaboudit.
Why is it that every time i get myself a new ISP its always too late for me to find out later that the ISP i chose SUCKS! i cant describe how much Globe have troubled me in their first month of service ( if you call it service ) . Intermittent Connection , Finally stable but very SLOW connection, NO CONNECTION AT ALL ! all in just 1 month and they keep telling me it will be credited to my account .. guess what .. 29 PESOS for the whole trouble was credited to my bill !
and now everytime i call customer support they all give me the exact same script which is “Sir paki monitor na lng ng inyong internect connection” , “sir wala kaming estimated time kung kelan matatapos ung system upgrade” FCKKK ! Globe doesnt pay me to monitor their internet connection its their job ! 2MBPS subscription and now im getting .4 .6 .8 mbps. all because of a system upgrade that started way before my subscription started. to HELL With globe !
there must be a way for us to counter them legally. to take legal actions . this is ridiculous !