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Globe breaks silence, explains Fair Usage Policy

It seems Globe is the only one actively defending the telco’s Fair Usage Policy. In a recent release they sent out via Twitter, they explained the FUP in a nice little infographic.

Here’s the entire picture of what the whole throttling and daily bandwidth allowance works.

They’ve also pointed out that less than 3% of their subscribers do exceed the 1GB per day or the 3GB per month allocation.

The controversy broke out last week when Globe started actively enforcing their Fair Usage Policy, sending out text messages to heavy users informing them of the measures implemented once they reach the daily and monthly allocation.

It seems Globe is trying to wean the 3% of their subscribers out of their network. The strategy is to endure all the pain with restricting all those 3% of their subscriber base (and the huge possibility of losing them to a competing network), rather than wait for the others to enforce the same on a later date. It’s either now or later and Globe decided to take the heat first and get it over with.

Last week, we noted that both Globe and Smart have their ow versions of the FUP. Globe has 3GB stated on print while Smart has 1.5GB cap stated in their FUP. You can read more about it here.

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Avatar for Abe Olandres

Abe is the founder and Editor-in-Chief of YugaTech with over 20 years of experience in the technology industry. He is one of the pioneers of blogging in the country and considered by many as the Father of Tech Blogging in the Philippines. He is also a technology consultant, a tech columnist with several national publications, resource speaker and mentor/advisor to several start-up companies.

282 Responses

  1. Avatar for Charles Charles says:

    LOADS OF BS HAHAHAHA

  2. Avatar for Gb or GB? Gb or GB? says:

    Please be clear if it is Gb or GB…(Gb) Gigabit or (GB) Gigabyte…

  3. Avatar for bokoi bokoi says:

    Mga abusadong subscribers, lipat kayo smart at sun para yung maiiwan sa globe, solo yung BW. Wag lang kayo magulat pag nag strictly FUP din si Smart. Lipat na lg kayo ibang bansa nyan… kaso may FUP pa din! Wahahaha. Saan na kayo ngayon?

    • Avatar for Boss Boss says:

      Haha alam mo ba pinagsasabi mo bokoi.. Kung alam mo lang kng gano kaluma facilities ng globe compared sa smart lalo na ngaun binili nila ang sun.. Bago ang facilities ng sun kayang kaya capacity ng mga unli subscribers. And di abusado ang tawag sa taong lumagpas ng 3gig per month. Palibhasa di ka ngbabayad ng plan sa globe na 999 and up kaya di mo ramdam.

    • Avatar for masterkey masterkey says:

      ok lang yan umalis man o hindi di lang talga na gets nang iba na walang service cut na mangyayari babagal lang ng kaunti kapag lumagpas ka na sa 1gb data consumption :P naka 1800 ako na plan di ko pa na experience nirereklamo ng mga tao :PP

    • Avatar for ybeth ybeth says:

      @masterkey talaga swete mo nman? 22o ba yan? ako im paying 2000/month for my internetconnection kapag na reach ko na young 1GB sobrang bagal na 10 years magload ung mga page…

    • Avatar for bokoi bokoi says:

      @boss, nakakatawa ka. Nagmamarunong pa. Pareho lg nag network upgrade si smart at globe. Nauna lg natapos si smart. Si sun nakisakay lg yun sa kay smart ngayon. Si sun mas luma equipments nun. Saka directed to abusive subs yung post ko, may sinabi ba akong abusive lahat nang lumagpas ng 3GB?? Reading comprehension please. Basa saka intindihin. Wag lg basa ng basa, hindi naman iniintindi. Hahaha. Saka dalawa plan ko sa globe, business line saka yung 999. May smart prepaid din ako. Mas gusto ko globe dahil mas mabilis kesa smart ko. Besides alam ko mas malaki local BW ng mga cellsite ni globe dito sa lugar ko kesa kay smart.

  4. Avatar for GLOBEFUPSUCKS GLOBEFUPSUCKS says:

    now this is what i call a true tech blogger’s site.. unbiased journalism.. what say you yugatech?

    http://www.unbox.ph/editorials/editorial-ntc-should-set-standards-for-the-use-of-unlimited-by-telcos-in-their-ads/

    • Avatar for byron byron says:

      What’s wrong if YugaTech wants to bash and expose Globe?

      True, PLDT is an advertiser on YugaTech but that does not mean they cannot draw attention towards Globe’s mistakes.

    • Avatar for masterkey masterkey says:

      please globe is not under pldt… why link it to globe?

  5. Avatar for Phil Phil says:

    #GlobeTelecomSucks will be trending on twitter anytime now.

  6. Avatar for simultaneous simultaneous says:

    payag ako sa ganyang sistema basta plan 999 free note 3 for 24months!

  7. Avatar for Marshmallow Princess Marshmallow Princess says:

    This is only affecting prepaid subs I think

  8. Avatar for don romantiko don romantiko says:

    Di na ko makapag torrent t****a mo globe

  9. Avatar for bokoi bokoi says:

    Globe suggestion lg, tanggalin cap at speed limit. Pero block lahat torrent sites. O lahat na mga sites na illegal ang content. In that way legit na maiiwan. Saka yung mga pirates at known torrent downloaders, report sa gobyerno yan para maaksyonan. Haha. Tingnan natin kung iilan lg talaga legit na lumalampas ng 3Gb a month…

    • Avatar for Havoc Havoc says:

      Bokoi,

      It’s very easy nowadays to LEGALLY use up 3GB. Just last Thursday I had to DL almost 2GB worth. Here’s a very legitimate example:

      I decide to use Ubuntu instead of Windoze, so I DL Ubuntu 13.10 (and in this scenario I am assuming that the DL finishes completely)

      Ubuntu DVD Size: 883MB

      Now then I see another ‘Nux distro and would like to try it out (Linux Mint “Petra”)

      Linux Mint DVD Size: 1.1GB

      So I install them both and then realize I need to have the necessary tools in case things go wrong. I DL a couple of flavors of those Ultimate Boot CDs

      UBCD ISOs: average standalone ISO size: 550MB x 2 = 1.1 GB

      Up to this moment, my downloads have already reached approximately 3GB, exclusive of the data wasted on broken (incomplete) DLs.

      Add to this a few hundred MBs each for the two ‘Nix OSes and the apps to install to these ‘Nixes and you’ll see that around 4GB is already used up, just to have a decent dual-boot ‘Nix setup.

  10. Avatar for DK DK says:

    Can somebody create a facebook group regarding this issue? So that we could communicate better and make this issue bigger so that the government would address this fast.

    • Avatar for SunCell Subscriber SunCell Subscriber says:

      Sorry bro, sa tingin ko ang kailangan mo munang i-raise sa gobyerno eh ang pag ayos sa NTC mismo dahil sa bagal nilang kumilos at sa lakas ng kapit nila sa telcos natin ;)

  11. Avatar for knvz knvz says:

    Di natin matitibag ang Globe dito. ipush natin yan sa facebook hanggang umabot sa news! mga Graphic Artist iCyber welga na yan! may karapatan tayo, iimplement nila yan ngayon kung kailan naka subscribed tayo sa postpaid plan nilang Unlimited LTE tapos bigla nilang lalagyan ng data cap tapos unli 2G lang at 3GB/month.. sobrang linaw nilang mag advertise tapos biglang babaguhin nila yung offer. mali yon!

  12. Avatar for dencio dencio says:

    How come they call it Fair Use when its unfair to us.

  13. Avatar for Pissed off @Globe Pissed off @Globe says:

    Some people keep talking about this “abusive” 3% without realizing that these 3% pay their bills. It cannot be “abuse” if you pay for it. Abuse is getting more than what you deserve/need.

    Are you willing to pay for an “unlimited plan” and not really get an “unlimited service”? Hindi pinupulot ang pera!

    • Avatar for SunCell Subscriber SunCell Subscriber says:

      Eh kasi P999 lang binabayaran, subsidized pa yung phone, PERO ANG GUSTO eh quality of service ng P1999 na PLDT MyDSL plan. Hindi rin kasi pinupulot ng telcos ang bandwidth allocation kuya! :)

    • Avatar for GTR GTR says:

      BS Excuse lang nila yung abusive 3%.

      Watch and share this: https://www.youtube.com/watch?feature=player_embedded&v=uyuIiG4c4Go

    • Avatar for knvz knvz says:

      @suncell, Ang point namin dito, inadvertise nila na Unlimited LTE P999, yan ang offer nila bakit nila biglang babaguhin at gagawing Unlimited 2G pag nareach yung 1Gb? o kahit hindi yung 2G bakit may datacap na 3Gb/month? kaya nga kami nag avail kasi nagustuhan namin yung offer nilang “UNLIMITED” tapos biglang may lalabas na FUP na ganito. Kasalanan pa ba namin yung sa bandwidth na binabayaran nila sa telco e sila ang nag advertise at nag offer ng Unlimited na yan.

    • Avatar for SunCell Subscriber SunCell Subscriber says:

      Pumirma ka sa kontrata diba? Binasa mo ba na by signing the contract, you actually Reserve Globe of their rights to modify promo subscriptions? O pumirma ka nalang agad dahil hayok na hayok ka sa UNLI DATA? haha!

    • Avatar for knvz knvz says:

      Malamang oo! Nakakahiya naman sayo kala mong napakadami mong alam e kumukuha ka lang naman ng sagot sa Globe FUP FAQs. Ang nirereklamo namin bakit napakalayo sa katotohanan yung Unlimited na naging Limited.
      oh eto basahin mo ng mabuti yung butas ng globe para maintindihan mo hindi puro copy paste!

      http://www.unbox.ph/editorials/editorial-ntc-should-set-standards-for-the-use-of-unlimited-by-telcos-in-their-ads/

    • Avatar for Rush Rush says:

      Lol laging ginigiit ni suncell yung agreement/contract in almost every comment,reading your comments above halatang puro basa ka lang w/o understanding. knvz is right, of course madaming magaavail kasi nga unlimited diba?? and it’s true it’s becoming a marketing deception to people since they advertise one thing and then implement another thing, not including papers here kung igigiit mo nanaman yang contract mo.

      and yes, read the article from unbox ng hinde aanga anga ha. purly unbiased article here: http://www.unbox.ph/editorials/editorial-ntc-should-set-standards-for-the-use-of-unlimited-by-telcos-in-their-ads/

    • Avatar for SunCell Subscriber SunCell Subscriber says:

      ^O tapos, nagpauto naman kayo? HAHAHA kung gusto mo magtayo ka ng sarili mong telco na hindi nakikibagay sa “UNLI” marketing ng Globe at Smart. :P

    • Avatar for Rush Rush says:

      ^ Lol wala ka na masabe matino kaya same post ulit. copy paste pa! shabu pa brad. ahaha. kaya nga nagrereklamo kase hinde kame nauuuto sa changes. paintindi mo yan sa utak mo kung meron ka. :>

    • Avatar for knvz knvz says:

      buti na lang hindi nakakahawa yan. iintindi na lang kahit grade1 maiintindihan yan nililihis mo pa yung topic. tama naman yung sinabi mo na about sa bandwidth allocation sa telco E kaso hindi nga namin problema yung problema nilang yon dahil mismo ang Globe ang nag aadvertise ng mali mali tapos samin ngayon biglang ipapasan. mas ok pang mag copy paste ka na lang uli atleast may sense yung reply mo.

  14. Avatar for totoy moolah totoy moolah says:

    Mahina ako sa math pero try natin compute ha..

    Sinasabi ng globe na merong 1gig/day or 3gig/month. Pero in reality:

    3gig = 3,000 Mb
    1 month = 30 days

    3,000 Mb / 30 days = 100mb/day lang talaga to maximize yung FUP nila..

    So ano pwede gawin sa 100mb / day? Considering nagshishift na ngayon to data usage, paurong ata sila. Data usage meaning yung means of communication ay thru internet na like video conference.

    At isa pa, kailangan magsuffer yung 97% sa kasalanan ng 3% consumers nila? tsk tsk..

    • Avatar for SunCell Subscriber SunCell Subscriber says:

      Sajest ko sa Globe, patawan lang ng FUP yung mga subscriber na lumalagpas sa limit for 2-3 consecutive months. Nagi-iba iba din kasi need for bandwidth depende sa panahon eh. Bulok din pagpatupad sa FUP eh, damay lahat. Dapat mga ganid lang napaparusahan eh haha

    • Avatar for bored bored says:

      Kung ako si globe, gagalitin ko din yung 3% na abusive subscribers para lumipat ng smart. Voila, di na magcocongest network ni globe. Si smart na ngayon magcocongest. So ano, lipat ulit sila sa globe?

  15. Avatar for Drin Drin says:

    Globe is a master of FALSE ADVERTISING. limiting the speed makes the whole concept NOT UNLIMITED. so pls stop saying it’s UNLI. hmp :(

  16. Avatar for roger roger says:

    Unlimited pero hindi naman unlimited yan ang promo ng globe. Mapa data or sms man. Pag nagcomplain ka na sa Call center nila sasabihin sayo nag exceed ka na sa limit ng sms/data consumption mo kahit may subscription ka ng unlimited service nila. Nalaman ko kase di ako makatext at maka internet kahit naka unlimited subscription ako.Tusong marketing strategy. DEFINE UNLIMITED SA DEFINITION OF TERMS NYO SA SINASABI NYONG FAIR USE POLICY.

  17. Avatar for Zasusman Zasusman says:

    TO ALL USERS, SPREAD THE WORD!

    PLEASE SHARE THIS LINK:

    http://s23.postimg.org/tnzzvuqbf/GFUP.jpg

    EDITED GLOBE’S FUP WITH COMMENTS.

    LET’S SPREAD THIS OVER FB, TWITTER, ETC. TO WARN OTHERS.

    • Avatar for wew wew says:

      ^smart employee lol.ok na sana kaso sa baba pro-smart ung table.dapat about globe lng wala nang ibang sinasama di tuloy nagmumukhang warning haaay

    • Avatar for SunCell Subscriber SunCell Subscriber says:

      pauso mo kuya, may advertisement ka pa for Smart. haha

      Smart also throttles to 2G speed.

      Magpakabit ka ng DSL kung kailangan mo ng net for business and work purposes.

      At sino ka naman para magsabi na lahat ng subs eh lumalagpas sa 3GB? Mga sobrang abusado lang ang lumalagpas diyan.

    • Avatar for wew wew says:

      @SunCell kaya naman kaunti lng ang umaabot kasi karamihan ayaw nang paabutin kasi tinitipid kung itry nila na walang data capping for 1 month experiment lng tignan naten kung ilang prosyento yan.

  18. Avatar for wew wew says:

    lol globe pag naka2G ako d nako makapagfb,twitter o email. tska sabihin na naten na totoo sinasabi nyu na 3% lng ang umaabot ng 1gb/day or 3gb/month pero ang dahilan eh karamihan ng mga unlidata plan eh tinitipid na lng ung 1GB/3GB na hanggat maaari eh hindi gumamit ng mobile internet. subukan nyung gawing walang capping ng isang buwan tignan naten kung gaano karaming users ang mageexceed jan.experiment lng.

  19. Avatar for mvinci mvinci says:

    Bring this issue to NTC! Isnt there a memorandum that telcos should deliver 80% of their advertised internet speed.
    And who are they to tell their customers how much data is enough for a month’s consumption. %##/@^

  20. Avatar for Ayan Villafuerte Ayan Villafuerte says:

    3gb per month?

    1gb per day ok pa…s

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