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May 14, 2014

Globe intensifies effort against Text Spammers

Globe Telecom has really had enough of companies, particularly the Caritas Health Shield Inc., which send unsolicited text advertisements to their subscribers that they’ve asked the National Telecommunications Commission to aid them in putting an end to this issue.

According to the Ayala-owned telco, they’ve received reports that their subscribers receive around five to 10 spam SMS on a daily basis which, unsurprisingly, caused a massive uproar from their patrons.

For their part, Globe Telecoms has already deactivated a total of 384 cellphone numbers, as of April 2014, which they’ve identified as numbers used by text spammers. But because companies can easily switch to a new SIM card, the telco is having a hard time to lessen the number of SMS spams being sent to their subscribers.

Froilan Castelo, Globe Telecoms’ General Legal Counsel and SVP, Corporate and Legal Services Group, said that the company will “continue to amplify our campaign until we have substantially reduced, if not eliminated, this problem”, but they’re going to need all the help they can get, particularly from NTC, to solve this problem.

“The clamor of customers to combat spam messages has become a matter of public interest so the NTC should use all its disciplinary powers against spammers like Caritas,”

{Source}

NTC bans two companies from sending spam messages, seeks to fine them

31 Responses to “Globe intensifies effort against Text Spammers”

  1. abuzalzal says:

    Putang kabayo! Kunwari pa daw pinatitigil ng Globe ang mga spammers na ‘to. Eh, kasama lang yata ang Globe dyan, ah. Sila nga kung mag-spam tiba-tiba din. Saksak nyo yang mga spam sa pwetan nyo!

    • simon says:

      1. number recycling. pag nag expire ang number, eventually i rereactivate nila yan to a new postpaid or prepaid sim. kung naaalala pa ninyo ung super old number nyo na nag expire na, try calling or texting. baka sabihin nyo multo nagrereply but no, na recycle na iyon.

      2. free text sites. akala po natin no catch it. i for one know a person na nagpagawa sa akin ng free sms website for the sole purpose of number harvesting. ginagamit raw sa kanyang marketing consultancy firm. so libre nga kayong nakaka text pero naibenta na ng man-in-the-middle ung numbers nyo sa kanilang specific clients. mabenta nga ito minsan sa mga elections or website launching.

      3. random texting. gumagamit ng apps like SMSCaster, or any apps na pwedeng mag generate ng random number saka mass-send. bili lang ung spammer ng new sim, unlitext then the spam rolls.

      so yan po. kahit sabihin nating “kakaopen” lg ng sim it may happen na recycled number na iyan at possibly nahulog na sa honeypot freetext sites. or sa random texting.

  2. Ren says:

    i believe networks and other companies are selling the users personal info. i remember the 1st day i had my globe postpaid, i received an ad for loans hours after activating my new sim. i havent even time yet distributing the new number because of the excitement over my new phone.

    • Rainbow Rat says:

      As what Simon said, Telcos are recycling numbers. So there is a big possibility that the number you got was a recycled one.

  3. Evo Garcia says:

    Mga walang hiya kayo Globe, kung kani kanino nyo pinamimigay yung number ng sim ko, eh postpaid yun para sa broadband. Ano yung mga nagtetext about sa advertisement ng produkto o serbisyo nila. Hula hula.

    • Boybawang says:

      Hula Hula it is. Actually spams like that are automated trying all possible Globe numbers.

  4. Mir says:

    everyday may narereceive ako .ngayong araw lang ata wala. globe postpaid

  5. jip says:

    eh yung balik na bayad sa subscriber kelan? http://bit.ly/RQMsHe

  6. Ngangot says:

    Eh yung GLobe mismo Spammer din eh!
    Kung anu-anung promo ang pinapadala nila palagi!

    Meron pa nga yung galing sa number na:

  7. Ely Ranario says:

    Andaming Trolls dito sa Yugatech

  8. Kunsel says:

    Lol. Sa postpaid ko lang may nag spam EVERYDAY. Sa prepaid ko na more than 7 years na napaka dalang magkaroon.

  9. bern says:

    Even my newly acquired number from Globe last month is being spammed everyday and I was surprised to know that it was pre-owned by a doctor who gave this number to shops and real state agents where she availed promos and offerings, it frets me sometimes.

    • ice says:

      I also have the same experience. The previous owner of my postpaid sim is a doctor so i frequently receive text and calls from med reps offering their promo. I respectively asked if they can possible delete my number from their database but still texts and calls are being received.

  10. Kjata says:

    Same here everyday ako nakaka received mga condo at health care na text nakakaurat kaya. Minsan twice a day pa kung magsend.

    At sana naman yon monthly na lang yon capping nyo let say 150gb per month parang sa canada monthly ang capping ng internet nila

  11. Fo'show says:

    Anong pangalan nung app na anti-spam sa picture?

  12. MrVader says:

    kaya dapat one is to one lang per network provider eh.. para wala ng palitan ng number para sa landline lang na one household one phone number. And this can serve as a unified data of our personal info.

  13. mikibabs says:

    after my wife and i opened a joint savings account at BPI Central Iloilo branch (Ayala owned bank), we both began receiving text and calls from Ayala Land affiliated sales representative asking for appointments or offering property deals. Globe BPI Ayala land are all Ayala owned companies, their people are the ones passing off personal info to their affiliates.

  14. Desmond says:

    we do have this kind of service to automated text notification, yes mahirap talaga ito pahintuin unless i raraid mo at dedemandahin ung company na nag sesend..

    malaki ang kita sa pagbenta ng personal info sa mga advertisers and walang ibang salarin kung hindi yung company or tao nila sa loob..

    hugas kamay nanaman itong si globe

  15. remrem says:

    Globe should seriously consider checking their own employees first. there are people who sends customer data to agencies and other advertisers for a fair amount of money. Mahirap kasi pag ang tao nakakakuha nang atleast 10k per month for sending people a couple of excel documents with customer info and numbers. got 3 plans from globe, after activation, may 3 message agad na narecieve from china bank etc…

  16. TotoyBrown says:

    Ulol nyo Globe. Eh kayo mismo nagbibigay ng number ng mga customer nyo mismo. The after pagkakuha ko ng unit/sim ko sainyo mag nagtext na agad saken! Wtf? Seriously?

  17. lee
    Twitter: hex614
    says:

    Sa smart postpaid madalang. Pero nun globe postpaid ako marami nga.

  18. pinkay says:

    just register all sim cards para may accountability. Like globe said, they can shift to another sim card if its blocked. kung nakaregister, we can have the person or company accountable for it.

  19. Bryan says:

    mga globe csr sa hotlines ang nagbebenta ng numbers natin sa mga spammer. so pag tumawag ka at postpaid gamit mo, be prepared to get spams forever

  20. Dapat kasi, gawin nang mandatory ang number registration. Para hindi mahirapan ang telephone companies matukoy kung sino ang mga spammers, as well as scammers. And make it simple, kunyari, gawing isa o dalawang valid IDs lang ang requirement. Sabihin na nating pano yung mga lumang numbers na? Bigyan ng window ang mga Pinoy para makapag-register, say, a year para makapag-paregister. Siguro, nakakuha na sya ng valid ID nun. Then, cut off all services sa mga hindi nakapag-paregister. And make it free of charge.

  21. drew says:

    totoo yung sim recycling.. limited lng ata yung numbers ng globe for postpaid. d kagaya sa kabilang network halos sakupin na yung number ranges.

  22. 'em says:

    Sana kasi may data privacy at anti spamming laws tayo sa Pinas. Sa US and EU, napaka halaga sa kanila nito. Dapat may ability ang subscriber to unsubscribe or opt out, may legal repercussion pag hindi mo sinunod ito. Dito sa Pilipinas, walang paraan para mag opt out ka tapos kumita lang ng kaunti kahit sa ng ibang tao binebenta ng mga telecom employees ang data mo. Sign na hindi pa matured ang Pilipino sa ganitong aspeto.

    May postpaid plan ako sa globe at ang dami ko ding nakukuhang SPAM

  23. Rainbow Rat says:

    Yung kapitbahay ko may Agency for Telemarketers ng Caritas. Sinabi niya sa akin na bumibili sila ng “leads” sa iba’t ibang sources. Bumibili din sila sa mismong Globe employees. Pinakita niya sa akin yung mga nakuha niya. Halos lahat ng info ng subscriber nandun. Nakakatakot kase hindi talaga safe ang personal information mo kahit saan. Sabi niya sa akin basta working yung number binabayaran nila ng 5 pesos each. Tapos yung list halos libo-libo. Pati sa mga bank clients nakakakuha din siya. Ang nakakatawa pa nito, yung isang telemarketer niya pati ako natawagan. Hehehe

    • Anthonyneil says:

      Para alang ko yang mga “leads” na yan ah!

      Before i was working with this company, as an exhibit staff or exhibitor. They have this promotion na free raffle, pina pafill-up namin yong customer ng kanilang name,add,age,status,occupation and monthly income. Ginagawa namin to sa restaurants, gas stations at mga big events like concerts,auto shows etc.
      And this piece of raffle, we called this leads. Ito yong pinapadala sa main office, which is in Manila para matawag ng telemarketers at bebentahan o ooferan ng items or anything. In our case, were selling a condo-hotel type property.

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This article was written by Ronnie Bulaong, a special features contributor and correspondent for YugaTech. Follow him on Twitter @turonbulaong.

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