Been getting a number of emails/reports that Globe Telecom users are having a hard time connecting to the network. The problem seemed to have started since this morning and complaints are still pouring in ’til now.
Globe Telecom posted this advisory several hours ago on their FB page:
ADVISORY: Globe Telecom experienced a service interruption covering selected areas in Visayas and Mindanao due to a fiber cut. As a result, subscribers may experience difficulty in sending text messages, making calls or using mobile internet in these areas.
Globe assures its subscribers that service restoration is ongoing. Subscribers will be informed as soon as service is back to normal.
Here’s a copy of the full media advisory:
Two of my Globe numbers are working (on and off the whole day) and one of my Touch Mobile number cannot get any network signal all afternoon. Globe did not give an ETA when all systems will be fully restored (though they expect it to be done this evening).
The damaged fiber was due to the recent typhoon Bebeng and some of it were undersea so repairs are a little slow and tedious. Globe appeals for a little patience and understanding as they continue with repairs and restoration of services.
Will get more detailed information from Globe and post updates here. Update: Globe has restored network just a few moments ago.
been using globe, too. i’ve no problems with signals. at least, they can inform you their reasons about their temperamental signals compared to other telecos that gives you no reason at all
Di ako nagka problem sa Globe Postpaid ko ever since.
doesn’t globe usually have service interruptions every now and then? sometimes, I cannot reload, because of “service delay”…
What can you expect? it’s Globe of course its off-line.
Yes, it’s back. I can browse now unlike yesterday I thought something’s wrong with my router I was about to smash it to smithereens.
wala signal ang globe????
eh sa smart nangangain naman ng load
100pesos kanain nung may 2, 2011 hindi na naibalik!!!!!
lucky for you. ako nga e prepaid card na 300, mawawala pagkatapos ng isang text message send. bigyan ka ng notice na load pero wala namang binalik. it’s false reassurance.
Wonder why it always happens to Globe and yet you don’t hear it happening to SUN or SMART.
I lost my signal last 26 MAR. They made me wait until yesterday to tell me that I had to change my SIM.
Now, my Globe dsl at home is dead…Customer service says its because of the weather…Yeah, right!
It seems a change of service is due…
Globe’s service has been erratic (to say the least) these past few weeks, not just yesterday or the day before. People in my office and house are all on Globe and the service really needs improving ASAP.
Thumbs up if you think that Smart has sabotaged Globe’s fiber cables!
Why anyone would entertain such thoughts is beyond me. Unless joke yan, siguro.
i am just joking.
anyway, back to the real deal, i guessthat globe is suffering from network outages because of the typhoon that struck recently.
I hope Globe would fix the problem ASAP. Wala naman problem ang Globe dito sa Pasig City.
Hindi pa 100% up si Globe ngayon. Call&Text pa lang ang working. WiMax, DSL, Tattoo is still down.
Hmmm didn’t experience any problem with Globe this day…I even made a call, nothing wrong…hmmm maybe once or twice…I got disconnected, but thats it. :) lucky me?
anyway I hope Globe will fix the problem ASAP.
Go Globe! Hehehehe
i have full signal here, and i can browse the net, :)
I think the problem is affecting my number(no signal) but my parents numbers are still working(with signal).
Antipolo City.
I lost my Globe Dsl about noon here in Iloilo good thing I have my Smart plug it
No signal here in Legazpi City. =(
smart WINS! :P
No network here. I’m in Pasig. :S
Actually, I’m the only Globe user here with 0 signal. Swapped sims and the sim I inserted my Globe sim to still had no signal. Sun Cellular was ok on both phones. :(
Doesn’t Smart have network problems today too?
No wonder I couldn’t get any 3G signal all day. Tsk tsk