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August 27, 2007

Globe rebrands and upgrades DSL speeds

Globe TelecomsA reader emailed today about the recent Globe rebranding and points me to their recent DSL package upgrades. Obviously, we’ve all noticed that every time the other ISP upgrades their offerings, the other responds with the same.

That’s healthy competition that benefits the consumers.

There are two sets of packages for Globe’s residential broadband offerings — one is data only and the other is data plus landline. Here’s the pricing and the bandwidth cap:

Plan 995 Data Only -> 1.5mbps
Plan 1995 Data Only -> 3.0mbps

Plan 995 with Landline -> 374kbps
Plan 1295 with Landline -> 1.0mbps
Plan 1995 with Landline -> 2.0mbps

However, for the data plan, their website indicates 1 and 2Mbps only.

There’s also the Php2,500 one-time installation fee. Each packages comes with the DSL modem, free email, and automatic Wi-Fi access at any WiZ hotspot (maximum 2 free hours per month for Plan 1995).

As for the rebranding, a couple their marketing people have told me it’s not just about their image and organizational structure but also the way they do customer service. The latter, we’ll have to find out ourselves.

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89 Responses to “Globe rebrands and upgrades DSL speeds”

  1. rexzadrian says:

    wag na kayung mag pakabig ng globe tae maganda lng sa umpisa sang linggo lang na ok ang speed 3 linggo na pagong na walang kwenta sana may maka lapit sa konggreso para ma bigyan ng pansin nagbabayad tayo ng tama sa serbisyong daya,,,,,,,,,,,,,,,,,,

  2. foxburn says:

    we’ve been like 6 years globe subscriber and we never had a problem with our net connection until last yr(2009) up to now the globe started giving us the hard time connecting to the internet, its like a disco light patay sindi ang connection namin, (im from marikina by the way) minsan pa nga 1 whole wk walang connection,and tuwing umuulan kahit ambon lang ay lalong nagloloko ang net namin, nka ilang palit narin ang globe sa modem namin then later part theyre blaming it on my router (edimax, samantalang 3 yrs ko ng gamit un) anyway just to fix my net connection i accept their offer to upgrade my modem to their new modem unit with wifi maghintay lang daw ako ng 3 to 5 working days (sept14 ko sila(CSR) nka usap nun ) then lumagpas na ang 5working days walang taga globe ang pumunta sa bahay namin so tinawagan ko uli ang globe (na napaka tagal panamang makausap ang mga CSR nila) and pina follow up ko ung request ko for upgrade then to find out haaaa!! na yung modem with wifi nila ay ubos naraw ndi naraw sila nag po produce since sept 10 paraw!! whaaaaaat talga!! ano un??? pinaasa lang nila ako sa wala and at d same time ndi na resolbahan ang complaint ko dahil ndi nga kmi maka konek sa wifi n namamatay matay connection namin kahit na dinerekta ko na at inalis ko na router ko may gulay nkaka high blood!! monthly kmi nagbabayad ng internet connection namin n phone na umaabot sa 2k plus tapos patay sindi ang connection namin! ako nga bumili pko globe tattoo prepaid just to get connected sa mga wireless mobile n laptop ko so doble doble gastos na sana e nkakatipid ako ngaun sana the globe will give us what we deserve a good quality service nagbabayad naman tau ng tama pero bakit naman ganun ang tagal na nilang nagsasabing “i do apologize maam….” pero wala namang solution!! nkakaasar!!!!!!

    • eduardo maghirang says:

      we have the same problem xerox copy ng kwento mo…i wonder modus na lng yan ng globe…definitly a same story of mine.im from makati.

  3. disco lights that uses laser effects are the best thing that you can buy, much better if you can those hologram generators;:,

  4. gina ga says:

    ung aming telepono ay nde na makatawag at walang dial tone. pls pki ayos …

    kay mr. Ronnie Barreza Ga

    sa blk.29 lot 1 and 2 rottwel mercedes exec. vill.,cainta rizal

    service no. 2121180

    globeline account no. 830419070

  5. Christian says:

    i love Globe Broadband DSL..

    its fastest.. i downloaded 700mb to 3gb in 10 minutes to 1 hour.

    is it amazing?

    there’s no problem for me to have hard time with this..

    and my modem was latest but last time, my previous modem was stopped and so, few days (maybe two or three days), the technician visited. he changed new one immediately.

    i’m satisfied..

    PS: i am computer programmer as a student. ^_^

  6. tin says:

    hello po, the first 1month ang bilis mgsurf , but why bandang nung nov and dec last yr up to now mabagal npo.. 1.5mbps speed ko.how can i mke contact>?

  7. cesar caramay says:

    NUNG 1 AKO SA MGA PIONEER NG GLOBE DSL AT 1MBPS SA LUGAR NAMIN AT STA. ROSA LAGUNA, IT’S BEEN YEARS BAGO MAGLOKO. ABA , NUNG NAGLOKO, ABAY LUKO LUKO NGA, SA 1 ARAW, 20X NAWAWALAN NG CONNECTION FOR 3 MINUTES, KATROPA KO NA NGA UNG GLOBE CONTRACTOR KAKAPARITO SAMIN, TUMABA NA NGA KAKAMIRYENDA. WALA NAMAN NANGYAYARI KAHIT NAGPALIT NA NG MODEM, LALONG NAGLOKO. HANGGANG SA HULING REQUEST KO NA PALITAN ANG LINYA SA POSTE, ABA, NACLOSE ANG JOB ORDER NG WALANG GINAGAWA…. MAY DUDA AKO GUYS, MAY KALOKOHANG GINAGWA MGA CONTRACTOR, KAYA NILA I-HACK ANG ACCOUNT SA PANEL BOARD NG MGA LINYA SA MGA MAIN ROAD. SIGURADO AKO JAN.

  8. frank says:

    ang epal talaga ng globe wimax… 2 days ng 0.2-0.3 Mbps lang ang speed… peste… 1Mbps dapat eh…

  9. Vangie says:

    Ask ko lang baka may idea kayo kung okey ba ang wi-tribe yung bago ngayon? Sa Pasig ako nakatira sana may magreply. If ever baka may maisasuggest kayo i need internet connection mag home base kasi ako. Thanks

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